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Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

5.0 star property
Find your bliss on pristine white sand beaches with crystal-clear waters. Unwind under beach umbrellas or take part in exhilarating activities like golf.

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Photo gallery for Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Terrace/patio
View from room
LCD TV
Garden view
Free minibar, in-room safe, desk, blackout drapes
Located near Akumal Beach, Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive offers a luxurious retreat. Enjoy the warm sand and sun at this beachfront property, indulge in international cuisine at one of the 4 on-site restaurants, unwind with yoga classes or fitness classes at the gym. With a poolside bar, free WiFi and helpful staff have left guests raving about their stay.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

LCD TV

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Suite (Superior)

LCD TV

Superior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Free minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Km 250 Carr Federal a Chetumal, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 5 min walk
  • Riviera Maya Golf Club - 12 min walk
  • Aktun Chen - 12 min walk
  • Akumal Beach - 5 min drive
  • Half Moon Bay - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Restaurante Arlequin - ‬11 min walk
  • ‪Piscis snack bar - ‬6 min walk
  • ‪Los Corales - ‬15 min walk

About this property

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Luxury all-inclusive property near Akumal Beach
Take advantage of a free breakfast buffet, a golf course, and a nightclub at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach, 3 beach bars, and beach massages. Indulge in a body scrub, a sports massage, and a facial at Bahia Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to an airport shuttle and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Water sports equipment, wedding services, and a reception hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 420 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alux
  • Maiko
  • Snack Bar El Cenote
  • Yal-ku

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 36 buildings
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Luxury Bahia Principe Sian Kaan Adults
Luxury Bahia Principe Sian Kaan Adults All Inclusive Akumal
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Luxury Bahia Principe Sian Kaan Adults All Inclusive
Bahia Principe Luxury Sian Ka'an
Bahia Principe Luxury Sian Ka'an All Inclusive
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Bahia Principe Luxury Sian Ka'an Adults Only All Inclusive

Frequently asked questions

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive located?

Offering direct access to the beach, this Akumal property is within a 15-minute walk of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km).

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaclyn

Traveled with family
Liked: Staff & service
We had a great time.
Stayed 8 nights in Jan 2025

10/10 Excellent

Joao Edwardo, St Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 9 nights in Jan 2025

8/10 Good

dan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was quite, us in our 30s joked about it being the 65 community with only a few visitors being 40s and under. The resort being away from the beach was a nice change as the buildings are spread out through the jungle a bit making for a peaceful stay. The complex as a whole is massive, maybe largest in Quintana Roo? We never got to everything, probably needed a 2 week stay for that. Couple of the other resorts were a younger population but disapeared by 10pm. We often had to cross the road as so many things we were wanting to do were on the other resorts. Shuttle is convenient until maybe 10pm then we had long wait times from Hacienda to come back to our resort, maybe 30 min a couple nights. I would suggest having the first shuttle radio for you're ride as it seemed to never come otherwise. Biggest drawback for us i think was the dinners. We were auto booked 5 dinners, 3 japanese (same one 2 of those times) and 2 others. We had issues with the app getting in to change times and even 10 days in advace was nearly impossible to get a dinner we would like. Front desk did get us into one of the restaurants we all wanted to go to while there. Most dinners were after 8pm as we couldn't change so missed most of the shows. 2nd drawback for us was the staff didn't seem to have the best English. Had a lot of mix ups in ordering drinks and food when asking to deviate from the exact menu listing. Not a huge deal, we just dont speak much spanish (working on it slowly).
Stayed 7 nights in Jan 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at Sian Ka'an. The rooms need a little updating, but are still well appointed. As usual it's the fantastic staff that make the stay special.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ryne Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, loved the staff and the room
Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 3 nights in Feb 2025

8/10 Good

Terien

Liked: Cleanliness, staff & service
I loved that this resort is separate from the other properties, it meant I could choose to remain on the resort or venture out to other resorts on the property. Fast and reliable trams that bring you where you need to go. Staff were amazing!
Stayed 4 nights in Jan 2025

8/10 Good

Amarilis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lot of activities you can do Staff very friendly and helpful
Stayed 7 nights in Jan 2025

10/10 Excellent

MARCO, CHICAGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Jan 2025

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have been coming to Sian Kaan for 10 years. It is our favorite resort complex!! The food and service is UNMATCHED. I cannot reiterate this enough. You won't find better service. It has stayed consistent over the last 10 years. The rooms at Sian could use some upgrading. That is my only note. The grounds and pools are excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ivan, Mukilteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed the property. It's certainly far from the beach but the carts that the resort offers for going/coming are great. As usual, the service from the staff is what makes coming to this places worth visiting. We are definitively staying again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good restaurant options!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mackenzie Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax. Resort is quiet, clean, and the staff are very friendly. The buffet and the restaurants were both very tasty. Would come back.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it!
Stayed 7 nights in Dec 2024

10/10 Excellent

Fausto Ramos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar y excelente deal con expedia
Stayed 4 nights in Nov 2024

10/10 Excellent

Elmedin

Stayed 7 nights in Jan 2025

2/10 Terrible

Channia

Traveled with partner
Disliked: Cleanliness
Old resort. Bad dirty furniture, got bit in the bed, expedia was also misleading and not helpful at all with my reservation. Wouldn’t stay there and done usin expedia.
Stayed 5 nights in Dec 2024

4/10 Poor

Alicia D

Stayed 4 nights in Dec 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lunch on the other properties were not great, the waiting time to receive food was poorly, there were not organized however the Akumal amenities for the VIO beach were perfect.
Stayed 6 nights in Dec 2024

8/10 Good

Marie, Kamloops

I liked everything except couldn’t sleep in otherwise I didn’t clean the room
Stayed 6 nights in Dec 2024

8/10 Good

Janee, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. It is on a very large resort and access to a lot of things. Beach was very rocky but overall a lovely time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina, Ludowici

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had very lush vegetation and was very well kept and decorated throughout the trip. Everyone working there was very kind and helpful. I would go back in a heartbeat. It is very easy to get around to other resorts due to the transportation system. The beaches and pools were gorgeous and well kept as well!
Stayed 9 nights in Dec 2024

8/10 Good

Marilyn Kinneer, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
We've stayed here many times. The property is showing signs of aging and the pool snack area was disappointing. Loved the coffee machine however. The trolley to the other resorts takes too long and wasted vacation time. I'd stay at Akumal or another resort.
Stayed 7 nights in Dec 2024

8/10 Good

John E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024