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Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

5.0 star property
Elegant adults-only beach property with 4 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Terrace/patio
LCD TV
Garden view
View from room
Free minibar, in-room safe, desk, blackout drapes
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

LCD TV

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Suite (Superior)

LCD TV

Superior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Free minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed (Superior)

Free minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed with Sofa bed (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Superior)

Free minibar, in-room safe, desk, blackout drapes

Suite (Superior)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Km 250 Carr Federal a Chetumal, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 5 min walk - 0.5 km
  • Riviera Maya Golf Club - 12 min walk - 1.0 km
  • Aktun Chen - 12 min walk - 1.0 km
  • Akumal Beach - 5 min drive - 5.4 km
  • Half Moon Bay - 12 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min walk
  • ‪Restaurante Yucatan - ‬14 min walk
  • ‪Restaurante Arlequin - ‬11 min walk
  • ‪Piscis snack bar - ‬6 min walk
  • ‪Los Corales - ‬15 min walk

About this property

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive

Luxury all-inclusive property near Akumal Beach
Take advantage of a free breakfast buffet, a golf course, and a nightclub at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach, 3 beach bars, and beach massages. Indulge in a manicure/pedicure, a massage, and a body scrub at Bahia Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to an airport shuttle and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Luggage storage, a porter/bellhop, and a reception hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 420 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alux
  • Maiko
  • Snack Bar El Cenote
  • Yal-ku

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 36 buildings
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Luxury Bahia Principe Sian Kaan Adults
Luxury Bahia Principe Sian Kaan Adults All Inclusive Akumal
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Luxury Bahia Principe Sian Kaan Adults All Inclusive
Bahia Principe Luxury Sian Ka'an
Bahia Principe Luxury Sian Ka'an All Inclusive
Luxury Bahia Principe Sian Kaan Adults Only All Inclusive
Bahia Principe Luxury Sian Ka'an Adults Only All Inclusive

Frequently asked questions

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive located?

Offering direct access to the beach, this Akumal property is within a 15-minute walk of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km).

Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Janee, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. It is on a very large resort and access to a lot of things. Beach was very rocky but overall a lovely time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina, Ludowici

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had very lush vegetation and was very well kept and decorated throughout the trip. Everyone working there was very kind and helpful. I would go back in a heartbeat. It is very easy to get around to other resorts due to the transportation system. The beaches and pools were gorgeous and well kept as well!
Stayed 9 nights in Dec 2024

8/10 Good

Marilyn Kinneer, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
We've stayed here many times. The property is showing signs of aging and the pool snack area was disappointing. Loved the coffee machine however. The trolley to the other resorts takes too long and wasted vacation time. I'd stay at Akumal or another resort.
Stayed 7 nights in Dec 2024

8/10 Good

John E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exactly what my husband and I were looking for. We had an amazing time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Sian Ka’an 3 times! The resort is beautiful, the food excellent with a wide variety of choices. The grounds are clean and well kept. The penthouse is amazing. When you want a little more privacy or personal space. Rooms are clean and spacious. Side note: lots of animal activity, iguanas, lizards, little raccoon type animal, guinea pigs, spiders and birds. So if you’re a nature lover this is the place for you. We highly recommend
Stayed 10 nights in Dec 2024

10/10 Excellent

Darnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Sian Kaan! My partner and I stayed for 6 days and had an amazing experience, this was our first trip to Mexico as a couple and the wonderful staff at the Sian Kaan made it very special. One of the main features is the ability to visit the other resorts, the Sian Kaan is certainly the place to stay if you are looking for a more serene peaceful experience. The added benefit is that if you want to check out the beach or additional activities at the sister resorts the shuttle gets you there quickly. The Sian Karan’s entertainment team was so much fun, special shoutout to Juanito who was always ready to hop in the action and took the extra time to connect with us and the other guests, bringing the energy to the activity pool. While you’re at the pool the service is also top notch, Yender introduced us to the Mexicalita our first day and kept the drinks flowing all week long, always there at the right time for a refill. We also really enjoyed the A la carte suppers, so many options to choose from! A-class food. The buffet was understandly a step below this but still good, the cenote restaraunt offers some solid lunch and breakfast options if you are looking for a higher quality meal outside of the dinners. Would recommend booking any excursion directly through the hotel, as it was both easy and affordable. Tons of really great options. 10/10 recommend, hoping to be back soon!
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Stayed 4 nights in Nov 2024

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The properties were beautiful and we had full access to amenities on four different connected resorts. The ‘luxury’ label is a big stretch when it came to the rooms themselves and the food options were plentiful but generally lacklustre.
Stayed 7 nights in Dec 2024

2/10 Terrible

Cierra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Crystal

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was right above the bar and our whole room vibrated every night until 11:00. During the day all we could here was a loud clunking from the HVAC. We went for a peaceful getaway and were miserable. The pictures are deceiving. We were nowhere near the beach. The room itself was nice but the noise ruined our entire vacation. The cleaning staff was great. Very nice and friendly. They tried to sell us a timeshare the entire trip. Every time we went through the lobby we had someone coming up to us to sell their timeshare. We will never go to another Bahia principe property again.
Stayed 6 nights in Dec 2024

6/10 Okay

Pandora

Traveled with partner
Liked: Staff & service
The grounds were clean and well kept. Lots of greenery. Not a large resort, but access to the surrounding resorts made the stay much better.
Stayed 5 nights in Nov 2024

6/10 Okay

Patricia L

Liked: Cleanliness, staff & service
Very difficult to get restaurant reservations and quite noisy some nights.
Stayed 7 nights in Nov 2024

6/10 Okay

Sandra

Stayed 7 nights in Oct 2024

10/10 Excellent

Justin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some issues with our room initially, staff was able to get us into a much better room the next day.
Stayed 3 nights in Nov 2024

6/10 Okay

Brandy Reshea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2024

2/10 Terrible

Aisianique

Stayed 4 nights in Oct 2024

10/10 Excellent

Tyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort especially sian kaan couldn’t really ask anymore of the resort other then maybe better cart service between the other resorts
Stayed 5 nights in Nov 2024

10/10 Excellent

Llipsi, Hialeah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this resort for my 50th birthday with my husband and was not disappointed! First off staff are absolutely amazing super friendly and helpful. The grounds are gorgeous from the jungle setting with exotic wildlife to the private beach for the Sian Ka’an guests. Pools were good as well. Our bartender Jorge and the other bar staff at the beach were awesome! The ala carte restaurants and daily buffet were great. Just one small issue although the rooms were very clean they definitely could use updating and beds and pillows (tiny pillows) could have been a little softer. The pool grill also was not our favorite grilled and fried food was cold and flavorless. Overall we will be returning next year most definitely highly recommend!
Stayed 5 nights in Nov 2024

2/10 Terrible

Annette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like the staff after I left the front desk weren’t very accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Geminis Britani Mangandid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ability to move from different areas of the resort! From restaurants, parties and shows! It was such a unique experience and one that I can’t stop raving to my friends and family about!
Stayed 8 nights in Oct 2024

10/10 Excellent

M Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Lush green with well kept landscaping and friendly helpful staff.
Stayed 7 nights in Oct 2024