The staff wasn’t too bad, but not everyone spoke English so it was difficult to communicate at times. The cleanliness of the room was poor. The sheets were constantly dirty. They changed the sheets every two days, but even the fresh ones would still be stained. The air conditioner was loud, and the ceiling in the bathroom was leaking, with water coming through both the ceiling and the light fixture.
They replaced the light but left the dust on the floor. Later, we realized the ceiling had mold and water damage. After we reported it, they simply painted over it while I was out. The bathroom also had strange black lines along the walls.
I would never stay here again, but I believe the place wouldn’t be too bad if these issues were addressed. When I reported the problems, I should have been offered a different room but that was never an option.