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del Lago Resort & Casino

4.0 star property
Where excitement meets serenity: indulge in spa treatments or test your luck at the slots.

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
Lobby sitting area
Casino
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Bar
  • Pet friendly
The current price is P6,716
P7,454 total
includes taxes & fees
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Rainfall showerhead
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

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8.4 out of 10, Very Good, (289)
The price is P4,283
P4,754 total
includes taxes & fees
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About the neighborhood

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Montezuma Winery - 8 min drive
  • It's A Wonderful Life Museum - 9 min drive
  • Montezuma National Wildlife Refuge - 10 min drive
  • Waterloo Premium Outlets - 13 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Upscale hotel near Waterloo Premium Outlets
Located close to Montezuma Winery and National Memorial Day Museum, del Lago Resort & Casino provides a casino, a nightclub, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 1700 slot machines and 66 casino gaming tables. Treat yourself to a massage, a manicure/pedicure, or a detox wrap at Spa del Lago, the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • ATM/banking services, smoke-free premises, and a banquet hall
  • A porter/bellhop, luggage storage, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 205 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at del Lago Resort & Casino?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Feb 19, 2025 start from P 6,715.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11 AM.

Does del Lago Resort & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per vehicle applies.

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 945 out of 1372 reviews
Rating 8 - Good. 264 out of 1372 reviews
Rating 6 - Okay. 82 out of 1372 reviews
Rating 4 - Poor. 59 out of 1372 reviews
Rating 2 - Terrible. 22 out of 1372 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great places to eat inside
Stayed 1 night in Feb 2025

8/10 Good

Cecilio

Liked: Cleanliness, property conditions & facilities
Convenient stop over driving to New York City.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Del Lago is a beautiful hotel. Very professional, kind and helpful employees from the start of our stay to the end of our stay. The room was beautiful for a standard king size room. This is my go to for a staycation from now on. SN the food and drinks were wonderful. Wish I would’ve did better in the casino but not bad for breaking even.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel wellkept up really enjoyed the experience
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Del Lago resort and casino was just what I had hoped it would be! The representatives were so friendly and knowledgeable about their property. Our room was clean and had ample seating. They offer bath robes for use during your stay, the robe was such a nice touch! The bed was a bit too soft for our liking but the linens were great. We enjoyed the gaming area as well and liked that it was large enough to have many machines but not so large that you feel consumed. Highly recommend a stay at this resort.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, Ilion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here. Quiet Clean love the food
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was the room next-door to us blaring their TV all night long. Otherwise nice room!
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place!!
Stayed 1 night in Feb 2025

6/10 Okay

Elaine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our room smelled like cigarette smoke, which made it difficult to sleep, work up with a headache
Stayed 1 night in Feb 2025

8/10 Good

Bill

Went for a concert which was great. There’s plenty of casino games if you want. Accommodations were clean but nothing special for the price.
Stayed 1 night in Feb 2025

4/10 Poor

Sheila

Stayed 2 nights in Jan 2025

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I've stayed there previously and the bed was a king. This stay the bed was much smaller and when I called the front desk the manager was rude.
Stayed 1 night in Jan 2025

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as pictured. The sheets were soft/great quality and the bed was comfortable. There was nothing to complain about expect that the bathroom doesn’t have vent fans.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms at an affordable price! Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the casino was closed due to a system error.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.Food quality could be alittle better.
Stayed 2 nights in Jan 2025

4/10 Poor

C.

Traveled with partner
Disliked: Amenities, property conditions & facilities
The furniture in our room was all scratched up making the room feeling dated. Woke up in the morning to take a shower and there was no hot water. When we checked out the front desk person said oh there is no hot water at all in the hotel. No compensation was offered at all for the inconvenience. Will think twice before staying there again.
Stayed 1 night in Jan 2025

4/10 Poor

Dorothy

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property and casino were average. The room was nice. However the shower turned ice cold on my husband and I was not able to shower. When I said this to the front desk at check out they smiled and said you are all checked out. I will not be visiting this casino or hotel again. You could at least acknowledge there is a hot water issue.
Stayed 1 night in Jan 2025

10/10 Excellent

Lillian

Stayed 1 night in Jan 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Stanley

Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025