"The property is in a good location. Sightseeing is good. The restaurants need better food options and they need seasoning in and on the food. The central air needs to be updated, we had to call for a fan. The curtain fell down, but they were quick to come up and repair that. The elevators were slow ..."

"I always felt safe with security at the door. The hotel was beautiful and the staff was very helful. My one bit of unhappiness came when the staff took our washclothes with the towels. Also, the lotion bottle was not refilled and stayed empty for most of our stay."

"Great spot for spending the night. Feels safe and family friendly. Close to theaters, restaurants and shopping. Single train from Heathrow airport. I did not give 5 stars for service because Zedwell never replied to messages (phone, and hotel.com) with regard to my late arrival."

"Right next to Warren Street tube station. Conveniently located."

"It is a very good location"

"Nice hotel! Great for families!"