8/10 Good
Stephen
Traveled with partner
Oct 20, 2024
Liked: Cleanliness, property conditions & facilities
Charming bed and breakfast type hotel with wonderful views overlooking canals. Spacious room. Breakfast was delivered each morning in a basket and contained some of the best croissants and other baked goods that we've ever had. We liked the owner and we would stay there again, but we'd be remiss if we didn't mention the beginning of our stay. My wife called the day before and told him of our expected arrival time the next day as was requested of us. We arrived about an hour later than expected due to a train delay and getting lost navigating to the hotel with an erratic Google Maps app. After trudging around in the rain, we arrived to a locked front door. Rang the bell and knocked repeatedly--no answer. Called the hotel number-get answering machine. Long story short, we waited in the rain for about 90 minutes until another couple staying at the hotel came back and unlocked the door. We shared our problem with them, and though hesitant to let in strangers, they relented after spying an envelope on the front desk with my name and our room keys inside. Went to the room and dried out, and calmed down, but needless to say, it was not an ideal start to our stay. Never did get an answer as to why we were locked out, but be warned that despite the claim of a 24/7 front desk attendance listed on Expedia's site, you may very well be on your own out in the rain.
Stephen
Stayed 2 nights in Oct 2024
