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"This hotel exceeded our expectations in every way "

"Good location, gated parking"

"Great location"

"Loved out time at the facility. The staff was great. "

"This hotel was perfect for our family of four and small dog. We were greeted with smiles and excellent service from our valet, Mur, once we pulled in. Once checked in we were surprised with delicious, warm cookies from the pleasant front desk staff. We loved the convenience of having a Starbucks on the lobby floor which we took advantage of every morning during our dog's potty runs as well as having a cold pint at Bartholomew's in the evening. The hotel is in close proximity to all of the touristy spots as well as all of the shopping and restaurants on Government. We also enjoyed the Crabtree and Evelyn toiletries. Thank you for the wonderful hospitality! We will definitely be back."

"Very nice place, very clean, well located and and friendly staff"

"The hotel is a few blocks from the Empress, Government street, bus stop for the 75 line to Butchart Gardens, shops and restaurants (although a little uphill). We arrived before check in time and they were happy to hold our bags. They have a local shuttle which we used one evening to go to Fisherman's Wharf for a sunset whale watching (with Eagle Wing Tours - great also!). There are two restaurants onsite. We rented a suite which was perfect as we were family but still had privacy with the bedroom. There is a kitchenette supplied with dishware, a toaster, microwave, fridge, kettle and Nespresso so you can have some meals "at home." Staff was friendly and helpful, everything was very clean and comfortable -we had a nice view of the back of the Empress. I highly recommend this property, it was a great value for the service and accommodations we received. "

"Close to water with great views "

"I will come again!"