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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Premium bedding, in-room safe, desk, blackout drapes
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Lobby
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is P7,268
P8,268 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Saranac Brewery - 5 min drive - 5.1 km
  • Stanley Theater - 5 min drive - 5.4 km
  • Utica Zoo - 6 min drive - 5.4 km
  • Mohawk Valley Community College - 8 min drive - 6.9 km

Getting around

  • Utica Station - 6 min drive
  • Hancock Intl. Airport (SYR) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Burrstone Inn, Ascend Hotel Collection. The on-site restaurant, Beer Garden, features kids' meals and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, a 24-hour front desk, and a ballroom
  • Meeting rooms, a billiards/pool table, and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

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  • Parking included
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7.0 out of 10, Good, 474 reviews
The price is P4,471
P5,086 total
includes taxes & fees
Jul 28 - Jul 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on Aug 3, 2025 start from P 7,268.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Burrstone Inn, Ascend Hotel Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Burrstone Inn, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Burrstone Inn, Ascend Hotel Collection?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Burrstone Inn, Ascend Hotel Collection?

Check-out is at 11:00 AM.

Where is Burrstone Inn, Ascend Hotel Collection located?

Situated in the business district, this hotel is within 1 mi (2 km) of Utica College, Charles A Gaetano Stadium, and New Hartford Recreation Center. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 mi (5 km).

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Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness
Very nice people the room very clean and comfortable the breakfast so good
Stayed 2 nights in May 2025

10/10 Excellent

Denny

Liked: Cleanliness, property conditions & facilities
Friendly and speedy check in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Layla

Liked: Cleanliness, property conditions & facilities
Loved the bed, very sturdy mattress, no pain after sleeping on it. The bathroom and everything else was very clean. Staff is very friendly. The breakfast was good. Would stay there again if we come up again.
Stayed 1 night in Jun 2025

8/10 Good

MARICHU

Liked: Cleanliness, amenities
The location in perfect where ever you want to go to Utica.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean. Staff was very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Alen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean roo. With helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Jeanine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean. Every member of the staff I encountered was friendly and welcoming. Breakfast was excellent.
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Check in and out was fine! Lobby furniture could be updated as well as new carpet. Overall the room was good.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for rv trip

Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Keya

Liked: Cleanliness, property conditions & facilities
Really Nice stuff and easy stay breakfast area was nice and big and hotel is big
Stayed 2 nights in Jan 2025

8/10 Good

Charleeann

Liked: Amenities, property conditions & facilities
Nice little story they didn’t have a party in the hallway, which made it a little uncomfortable going back-and-forth to the room
Stayed 1 night in May 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible lighting in the room. The TV didn't work. The advertised free cookies were mostly absent. The breakfast was great! The food in the Beer Garden was terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came during karaoke night so I thought it was going to ruin my night because I’m so use to hotels with super thin walls I thought for sure the music would be unbearable. Nope, didn’t hear as much as a peep in my room. I absolutely love quiet hotel rooms and I base my ratings on that and the smell of the room. Fantastic hotel to stay!!!
Stayed 2 nights in May 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Close to everything I needed. Very clean. Restaurant on site. Great breakfast options
Stayed 1 night in Apr 2025

10/10 Excellent

Quennie Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is amazing. Loved my king bed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Terri

Disliked: Amenities
The area is good. The room had a musty moldy damp smell. The TV could have more channels and the air conditioner just made the room smell more like damp cat
Stayed 1 night in May 2025

10/10 Excellent

Randall

Liked: Staff & service, amenities, property conditions & facilities
Expensive for sure , but the Beefsteaksbar and resturant was nice. Breakfast could have as offerings sausage or bacon.
Stayed 1 night in Mar 2025

4/10 Poor

elizabeth

Disliked: Cleanliness, property conditions & facilities
The pool was dirty no one ever cleaned it, on Saturday night there was a party at the hotel with a bunch of rowdy kids looking to intimidate and start confrontations with the guests. They also trashed the bathrooms and areas around the hotel. Harassed the staffers and heard someone say there were weapons involved.don’t know why the police weren’t called! This was not acceptable
Stayed 3 nights in Jun 2025

6/10 Okay

JOHN

Liked: Staff & service
I was there 6 nights and room cleaned 1 time even after requesting it be cleaned more. Unacceptable
Stayed 6 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice, and in a nice area. Not too far from shopping.
Stayed 2 nights in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the quiet. Staff was very professional and friendly and the room was very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always very helpful and very professional they make it feel like you’re home away from home
Stayed 3 nights in Dec 2024