Upolu Hotels

"This place has the best customer service. The ladies at the front desk are so helpful. I have stayed here every time I go to Apia because I feel at home here."

"Our villa faced the pool and was within walking distance to the beach as well. Our villa was spotless and spacious. Each villa had their own private outdoor shower. My only issue was the mattress wasn't firm but other than that our villa was fine. The staff were all helpful and friendly. You can hire snorkeling gear, paddle board, read a book or swim in the pool. We hired a car but I think there's a shuttle from the airport that can be arranged with the resort. There are tours available. Hoping to return with our children next time."

"Good customer service and everything just perfect "

"The staff were very friendly and accommodating; the breakfast was good - everything from toast and eggs to cerral and fruit. The room was clean and comfortable. Perhaps the pool could use a little upgrading (broken tiles, cleaning around the tiles), but the pool water was clean for swimming. "

"The Lava Hotel is lovely place to stay. The Staff is welcoming, accommodating and friendly. The food is delicious. There is live entertainment on certain days. The location is in a village which gives the atmosphere you would want when trying to be absorbed in the Samoan culture. From the island’s warm breeze to its beautiful surroundings, you would be transported to tranquility. I highly recommend this hotel to any travelers looking for authenticity. "

"My stay was wonderful. All the staff at the resort knew who I was and looked after me, whether it was at the restaurant or if I needed anything such as a taxi. The view from the ocean rooms is amazing."

"The staff were absolutely amazing, the room was incredible we honestly loved our stay so much, was the perfect holiday for us to just escape, get some time to ourselves to just enjoy the perfect waters. We loved it so much thank you "

"Just a one night stay, but the hotel arranged for us to have a rental car that made it so we could tour around for a few hours. Lovely hotel, wonderful breakfast. Great front desk help. "