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The Capitol Hotel Tokyu

5.0 star property
Luxury Tokyo hotel in Chiyoda with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Capitol Hotel Tokyu

Building design
Indoor pool, open 6:30 AM to 9:00 PM, lifeguards on site
Exterior
1 bedroom, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, spacious rooms, property condition

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is P33,380
P42,225 total
includes taxes & fees
Dec 10 - Dec 11

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Premier Corner Twin with Extra Bed, Non Smoking

View from room

Premier Corner Twin with Extra Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 57.8 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe Hollywood Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 44.8 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier King, Non Smoking

City view

Premier King, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 63.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Premier Corner Twin, Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Accessible Premier Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 57.8 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Corner King with Extra Bed, Non Smoking

View from room

Premier Corner King with Extra Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 57.8 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Corner King, Non Smoking

View from room

Premier Corner King, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 57.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
  • 104.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe King, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 44.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Hollywood Twin, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe Hollywood Twin, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 44.9 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite King, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
  • 64.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King with Extra Bed, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King with Extra Bed, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 104.7 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Connecting Room for 5 (Deluxe King and Premier Corner Twin with Extra bed), Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Connecting Room for 5 (Deluxe King and Premier Corner Twin with Extra bed), Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 102.6 sq m
  • City view
  • Sleeps 8
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Corner Twin, Non Smoking

View from room

Premier Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 57.8 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Premier Corner Twin, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Club Premier Corner Twin, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 59.3 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Connecting Room (1 Deluxe King & 1 Premier Corner Twin), Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Connecting Room (1 Deluxe King & 1 Premier Corner Twin), Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 102.6 sq m
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe King, Non Smoking

View from room

Deluxe King, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 44.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Club Premier King, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 64.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Twin, Non Smoking (Breakfast & Club Lounge Access Included)

1 bedroom, down comforters, minibar, in-room safe

Garden Suite Twin, Non Smoking (Breakfast & Club Lounge Access Included)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
  • 105.5 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Deluxe King Room

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Hollywood Twin

1 bedroom, down comforters, minibar, in-room safe

Club Deluxe Hollywood Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Twin Suite

1 bedroom, down comforters, minibar, in-room safe

Garden Twin Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Corner Twin

1 bedroom, down comforters, minibar, in-room safe

Club Premier Corner Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Corner King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier Corner King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Suite

1 bedroom, down comforters, minibar, in-room safe

Executive Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden King Suite

1 bedroom, down comforters, minibar, in-room safe

Garden King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Twin Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite King Room

1 bedroom, down comforters, minibar, in-room safe

Executive Suite King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King

1 bedroom, down comforters, minibar, in-room safe

Club Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room

1 bedroom, down comforters, minibar, in-room safe

Connecting Room

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Universal Corner Twin Room

1 bedroom, down comforters, minibar, in-room safe

Universal Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Room Non Smoking

1 bedroom, down comforters, minibar, in-room safe

Premier King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2-10-3 Nagata-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0014

What's nearby

  • Tokyo Imperial Palace - 14 min walk - 1.2 km
  • Tokyo Tower - 2 min drive - 2.3 km
  • Nippon Budokan - 4 min drive - 4.0 km
  • Tokyo Dome - 5 min drive - 4.8 km
  • Shinjuku Gyoen National Garden - 9 min drive - 8.5 km

Getting around

  • Shimbashi Station - 2 min drive
  • Tameike-sanno Station - 3 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪支那麺 はしご - ‬3 min walk
  • ‪ニユートーキヨー 衆議院第二議員会館店 - ‬6 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪マリーベル - ‬5 min walk
  • ‪Tully's Coffee - ‬5 min walk

About this property

The Capitol Hotel Tokyu

Luxury boutique hotel near Tokyo Imperial Palace
Located close to National Art Center, Tokyo and Tokyo Tower, The Capitol Hotel Tokyu provides a grocery/convenience store, a coffee shop/cafe, and a garden. Treat yourself to thalassotherapy, a facial, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with a lifeguard on site
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a computer station
  • A 24-hour front desk, a banquet hall, and concierge services
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 251 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, bidets, and shower/tub combinations
  • 32-inch HDTVs with digital channels
  • Mini fridges, free infant beds, and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,000 per night; includes in/out privileges)
  • Extended parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,819 for adults and JPY 5,819 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • All Day Dining ORIGAMI
  • Lounge ORIGAMI
  • Star Hill
  • Suiren
  • The Capitol Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 560 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 8, 2025 from 9:15 AM-3:15 PM from floors 14-29. All facilities that use power, including internet and hot water in the guestrooms, will not be available during this time.
Meals and Beds are not included for children ages 12 years and under in all rate plans.

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to December 17 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from January 6 2025 to February 5 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 18975.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5819 for adults and JPY 5819 for children
  • Self parking fee: JPY 4000 per night (in/out privileges)
  • Valet parking fee: JPY 4000 per night (in/out privileges)
  • Rollaway bed fee: JPY 18975.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capitol Hotel Tokyu
Capitol Hotel Tokyu Tokyo
Capitol Tokyu
Capitol Tokyu Hotel
Capitol Tokyu Tokyo
Hotel Capitol Tokyu
Hotel Tokyu
Tokyu Capitol
Tokyu Capitol Hotel
Tokyu Hotel
The Capitol Hotel Tokyu Tokyo, Japan
The Capitol Hotel Tokyu Hotel
The Capitol Hotel Tokyu Tokyo
The Capitol Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does The Capitol Hotel Tokyu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM. The pool will be unavailable from December 16 2024 to December 17 2024 (dates subject to change).

How much does it cost to stay at The Capitol Hotel Tokyu?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Capitol Hotel Tokyu on Dec 10, 2024 start from P 33,379.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Capitol Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Capitol Hotel Tokyu?

Self parking is available for JPY 4000 per night. Valet parking is available for JPY 4000 per night.

What time is check-in at The Capitol Hotel Tokyu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Capitol Hotel Tokyu?

Check-out is at noon.

Where is The Capitol Hotel Tokyu located?

Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of Tokyo Imperial Palace, National Art Center, Tokyo, and Tokyo Tower. Nippon Budokan and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Tameike-sanno Station is only a 3-minute walk and Kokkai-gijidomae Station is 5 minutes.

The Capitol Hotel Tokyu Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 862 out of 1000 reviews" "
Rating 8 - Good. 102 out of 1000 reviews" "
Rating 6 - Okay. 22 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Stayed 6 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING was excellent. I would especially like to recognize the concierge team. I asked for 8 or 9 restaurant reservations and everything was done extremely well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a club floor and the service was impeccable. The breakfast buffet was excellent. The club lounge had great evening cocktail time with delicious small plates. Located above a metro station making it easy to get around. Most is all the staff was very friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel more than ten times in the last 12 years or so. It remains my favorite by a wide margin. I’ve stayed in many 5-star hotels all over the world, but NONE of them can equal the Capitol Tokyu. For this stay, let me recognize the concierge team, especially Ms. Chihiro Hasegawa. Eight reservations were made for me, not counting a few attempts. Everything was done well, extremely well, with professionalism and kindness. Such a rare combination! But I don’t want to short change the other services as they are stellar too: Housekeeping, restaurant, reception, checkin, bell captains, everything perfect until I climbed into the taxi to leave the hotel. How can a long,12-day stay be so perfect!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Truc, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel more than ten times in the last 12 years or so. It remains my favorite by a wide margin. I’ve stayed in many 5-star hotels all over the world, but NONE of them can equal the Capitol Tokyu. For this stay, let me recognize the concierge team, especially Ms. Chihiro Hasegawa. Eight reservations were made for me, not counting a few attempts. Everything was done well, extremely well, with professionalism and kindness. Such a rare combination! But I don’t want to short change the other services as they are stellar too: Housekeeping, restaurant, reception, checkin, bell captains, everything perfect until I climbed into the taxi to leave the hotel. How can a long,12-day stay be so perfect!!
Stayed 12 nights in Oct 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clear commitment to achieve excellence!
Stayed 6 nights in Sep 2024

10/10 Excellent

Sophie, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff. Great restaurant. Immaculate rooms with wonderful views. The place is perfect and cannot fault them on their 5* service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christoffel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel.Everyone was friendly and helpful. One of the nicest hotels I have ever stayed in
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 5 nights in Oct 2024

10/10 Excellent

fon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought room design & amenities, good transportation access, nice skyline view
Stayed 3 nights in Sep 2024

10/10 Excellent

HENGCHAO, Jamaica

Stayed 4 nights in Aug 2024

8/10 Good

JOEL, NEW YORK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient transportation with 3 different subway lines
Stayed 2 nights in Sep 2024

10/10 Excellent

Yi Kuang

Stayed 3 nights in Aug 2024

10/10 Excellent

Daisy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my second time staying here, it is my favorite hotel in Tokyo by far. The hotel is close to everything as it is in the city center, and the service is beyond amazing. Want to say thank you to all the staff for being so welcoming and helpful.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff, super clean, beautiful room, great quiet location. Food was great at Origami.
Stayed 1 night in Aug 2024

10/10 Excellent

Ho Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and large room
Stayed 3 nights in Aug 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, Quiet and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Revin, bellevue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay experience, loved everything!
Stayed 6 nights in Aug 2024

10/10 Excellent

charles, winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, one of the nicest hotels I have stayed in. Lou he was outstanding.
Stayed 3 nights in Aug 2024

10/10 Excellent

MAN LOONG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian, Yeading

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel close to Ginza and Imperial gardens. Excellent staff and great rooms.
Stayed 5 nights in May 2024

10/10 Excellent

FABRICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel very nice staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, have travelled alot and this is one of the top hotels I’ve stayed. The service is impeccable and its very quiet and incredible location to get everywhere.
Stayed 7 nights in Aug 2024