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Candeo Hotels Tokyo Shimbashi

3.0 star property
Hotel with a full-service spa, near Hamarikyu Gardens

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Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Lobby
Property amenity
Property amenity
Property amenity
Located close to Tokyo Tower, Candeo Hotels Tokyo Shimbashi offers a serene retreat with an indoor public bath and sauna. Treat yourself to a massage or spa services while staying connected with in-room WiFi; previous guests praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Corner Twin Room for 3 adults, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Shower/tub combination
Private bathroom
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (1 Person)

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Premium bedding, free WiFi, bed sheets

Run of House, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

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The price is P9,877
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Feb 24 - Feb 25
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About the neighborhood

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004

What's nearby

  • Hamarikyu Gardens - 12 min walk
  • Ginza Six - 13 min walk
  • Tokyo Tower - 19 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Shibuya Crossing - 6 min drive

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪濃厚鶏そば 麺屋武一新橋本店 - ‬1 min walk
  • ‪魚金 2号店 - ‬1 min walk
  • ‪新橋お多幸事務所 - ‬1 min walk
  • ‪牡蠣海鮮料理 かき家 こだはる 新橋店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel near Hamarikyu Gardens
Located close to Tokyo Tower and Tokyo Imperial Palace, Candeo Hotels Tokyo Shimbashi provides an indoor public bath (no minerals), dry cleaning/laundry services, and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), multilingual staff, and luggage storage
  • An elevator, a vending machine, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 48-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • Elevator

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

Is Candeo Hotels Tokyo Shimbashi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Tokyo Shimbashi?

Check-out is at 11 AM.

Where is Candeo Hotels Tokyo Shimbashi located?

Located in Minato, this spa hotel is within 1 mi (2 km) of Hamarikyu Gardens, Tokyo Tower, and Tokyo Imperial Palace. Takeshita Street and Omotesando Hills are also within 6 mi (10 km). Uchisaiwaicho Station and Shimbashi Station are within a 5-minute walk.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 3 nights in Dec 2024

6/10 Okay

Connie

Liked: Staff & service
Stayed 11 nights in Jan 2025

8/10 Good

Annie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night time lots ppl smoking in the restaurants, maybe not good for children to living in the area
Stayed 9 nights in Dec 2024

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. It was our friends (had 6 of us total in 3 rooms w/king size beds) first time in japan. All of us loved the convenience of where hotel was & had no issues even when we did taxi or uber. We felt very safe & was quiet even though we were in shinsaibashi area. We found great restaurants & bars just in our own block & the next block over. In fact, we ended up going to a couple of them twice because we enjoyed the food, drinks, & atmosphere. It was close to the train station & Ginza. We highly recommend this hotel & chain
Stayed 1 night in Dec 2024

4/10 Poor

Yujirou

Stayed 1 night in Nov 2024

10/10 Excellent

Saniya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Stayed 5 nights in Oct 2024

8/10 Good

Joseph, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Close to the station, many konbini stores. Fairly quiet area, not too crowded or busy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haolin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff. Cleaning crew was awesome.
Stayed 8 nights in Sep 2024

10/10 Excellent

Linda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is my 4th stay at candeo always fabulous 👌
Stayed 4 nights in Sep 2024

8/10 Good

Sid

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improved—particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

XIANGYU

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

yukai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Stayed 1 night in Jul 2024

6/10 Okay

Carlos Rodriguez

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Stayed 6 nights in Jul 2024

10/10 Excellent

David, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and look forward to next visit
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not was expected
Price paid was higher than what was quoted. Facility did not have infant crib as expected. Air conditioner quit working in the middle of one of the hottest night in Tokyo so far this year.
Stayed 2 nights in Jul 2024

8/10 Good

Charmaine, South San Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Yusuke, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Qian, San Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location，very close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

edward

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.
Stayed 5 nights in Jun 2024