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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Dining
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 5 min walk - 0.4 km
  • Tokyo Midtown - 3 min drive - 3.0 km
  • National Stadium - 4 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury upscale hotel near Shibuya Crossing
Located close to Meiji Jingu Shrine and National Stadium, SHIBUYA STREAM HOTEL provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • A front-desk safe, an elevator, and luggage storage
  • A 24-hour front desk, a water dispenser, and a vending machine
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 177 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Refrigerators and limited housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,662 reviews
The price is P11,729
P14,450 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Is SHIBUYA STREAM HOTEL pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SHIBUYA STREAM HOTEL?

Self parking is available for JPY 2800 per night. Limited spots are available.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at SHIBUYA STREAM HOTEL?

Check-out is at 11 AM.

Where is SHIBUYA STREAM HOTEL located?

Located in Shibuya, this luxury hotel is within 2 mi (3 km) of Shibuya Crossing, Meiji Jingu Shrine, and Tokyo Midtown. National Stadium and Tokyo Tower are also within 3 mi (5 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 14 minutes.

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SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

leticia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the stay ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness
Easy access to transportation and great area.
Stayed 5 nights in Jun 2025

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was excellent. The rooms were very clean and modern. The service the staff provided was excellent and it was a great place to stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location!
Stayed 5 nights in Apr 2025

10/10 Excellent

Koen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern room. Friendly staff. Great guest laundry facilities. Excellent location in Tokto!
Stayed 5 nights in Jun 2025

10/10 Excellent

Folashade

Liked: Staff & service, property conditions & facilities
The property is clean. Easy access to train stations, shopping 5 mins away from the famous shibuya crossing
Stayed 5 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and we had a great view. It was nice being so close to the station and shopping/dining, but could be a little confusing finding our way.
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Very modern vibes. Clean and great location. Wish basin was in its own room but otherwise great
Stayed 4 nights in May 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice rooms and service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location directly above Shibuya station. Staff very helpful and friendly. Good amenities e.g. a room for heating and eating food, however for this size of hotel there are far too few laundry machines, they were always busy. Room spacious (by Japan standards) and very clean. Breakfast fairly expensive, but with a good range of (both Japanese and western) food.
Stayed 5 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at Shibuya Stream. Wonderful location, big rooms, nice amenities. Would recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very accommodating! First time in Tokyo and I will definitely book here again! Close to everything.
Stayed 7 nights in Apr 2025

8/10 Good

Cara

Liked: Cleanliness, amenities
Amazing location. Clean rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinary, always helping out and overall just very polite
Stayed 9 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and happy hour
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, next to Shibuya station, plenty of shopping and restaurants in building. Clean, new, immaculate large rooms. Very friendly staff. Would absolutely recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Annalyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! It was extremely convenient, with easy access to the Metro, various dining opportunities, and lots of good shopping. We stayed with our young toddler and felt it was very safe and easy to access all areas of Tokyo. If we come back to Tokyo, we will definitely stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ginnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were incredibly helpful and kind: they completely went out of their way to resolve issues we encountered. Thank you so much Shibuya Stream Staff!!! You are the BEST and did everything perfect😊
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and wonderful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby on the fourth floor, and hotel rooms starting on 9th floor assure you’re high enough to avoid the noise from the nearby train station and shops in the lower levels that quite honestly, weren’t that loud anyway. There is an entrance to the train station on the 3rd level which is super convenient! The room is spacious compared to comparable hotels in the area, overall would definitely stay here again!
Stayed 5 nights in May 2025

10/10 Excellent

Wan sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and near train station. Lots of food and shopping in vicinity.
Stayed 3 nights in Jan 2025