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JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, a short walk to Shibuya Crossing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 21 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 9 min walk - 0.8 km
  • Cerulean Tower - 10 min walk - 0.9 km
  • Tokyo Anime Center - 12 min walk - 1.0 km
  • Roppongi Hills - 3 min drive - 3.1 km
  • Meiji Jingu Shrine - 7 min drive - 4.1 km

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel near Shibuya Crossing
Close to Omotesando Hills, JR-East Hotel Mets Shibuya provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • A front-desk safe, multilingual staff, and an elevator
  • Luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the proximity to public transit and overall condition
Room features
All 195 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JR-East Hotel Mets Shibuya?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at JR-East Hotel Mets Shibuya?

Check-out is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Hikarie and Shibuya Crossing. Yoyogi Park and Omotesando Hills are also within 1 mi (2 km). Shibuya Station is only a 2-minute walk and Ebisu Station is 13 minutes.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Iradiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close from everything around Shibuya and the crossing.
Stayed 3 nights in Oct 2024

8/10 Good

Tcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite good given that it’s only a few minutes walk from Shibuya station. The room though is a bit small. Otherwise, it’s all good. The bed is actually quite comfortable.
Stayed 6 nights in Sep 2024

8/10 Good

Jimmy

Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Romina

Stayed 9 nights in Sep 2023

10/10 Excellent

Melinda

Stayed 11 nights in Mar 2023

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.

8/10 Good

Hong

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Kenric

Stayed 2 nights in Nov 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Stayed 1 night in Nov 2022

10/10 Excellent

Donna G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to transportation and dining options nearby.

10/10 Excellent

Suzuko

Solo traveler
Liked: Cleanliness, staff & service
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again

10/10 Excellent

Virginia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Stayed 5 nights in Oct 2022

8/10 Good

Pei see

Business traveler
Liked: Cleanliness, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Yoichi

Stayed 1 night in Sep 2022

10/10 Excellent

CAROLINA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Toilet was smelly when check in
Stayed 3 nights in Aug 2022

8/10 Good

Mutsumi

Stayed 3 nights in Jun 2022

8/10 Good

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right at the station.
Stayed 1 night in Jun 2022

10/10 Excellent

Jane, Helensville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for my two nights in Tokyo. I'm not familiar with the city and this hotel is right on Shibuya railway station which meant I could easily get to Narita airport. It's also perfectly placed for a day or two of shopping, dining and local sightseeing. The staff were very good and the hotel is clean and bright. The room was small, which is to be expected in a city like Tokyo, but not too small. The amenities were very good.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property meets the Japanese business hotel standard in its service, cleanliness, facilities, and location. The smallest room has a queen sized bed with one of its side stuck on the wall between the room and the bathroom which makes the entire room a little too small for one-two person but I think it is the Japanese common way to locate the bed in a room. I did wish for a lightly bigger room, but considering the low price, I felt like it was the best deal. The door to the bathroom had the wood pattern coating like some other walls in the room and felt well coordinated. The door was chrome from inside of the bathroom which made it look so clean and robust. It was a huge plus for me. Unlike other budget business hotels, the room had the decently sized so-called "unit-bath" that you see in regular apartments in Japan. In combination with the ground level main entrance, this hotel offers a very homy and relaxing experience as if guests live in this area. On the fourth level, there was a lounge space guests can relax and do some internet work with the public free wifi they provide. There is a complimentary coffee machine from which guests can get unlimited tiny cups of brewed coffee. The trash "shelf" underneath the coffee machine had the bin especially for the leftover drinks, in case guests cannot finish the coffee so that the trash won't be ruined to make it harder for the mandatory recycling obligation in Tokyo. I see it everywhere in Japan and I like it.
Stayed 2 nights in May 2022