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"From the moment we arrived, we were amazed. You first walk through these fancy automatic doors and then you're greeted by almost everyone you walk by. The customer service was outstanding. They made us feel like VIPs throughout our stay. The room was surprisingly very spacious and clean. It comfortably accommodated the three of us, which isn't always easy to find in Japan. It was clear that a lot of thought and care went into planning and maintaining the space. Location wise, the property couldn’t be more convenient. It’s just steps away from public transportation, making it super easy to get around. Amenities were another big highlight. The gym was a great bonus and the shared community shower was clean and such a nice experience even for someone like my son and I who was initially hesitant and uncomfortable about bathing with others. For those of you not from Japan, the community shower is similar to an onsen but it's just plain hot water instead of mineral water. I also appreciated that they held our luggage before check-in and after checkout, which made traveling easier. There’s even a nice restaurant and open garden on the same floor. And don’t forget the balcony, the view was beautiful. Highly recommend this place to anyone looking for comfort, convenience, and top-tier service in one package! It truly felt like a 5 star hotel just much more affordable. "

"Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim!"

"特に減点するところが見当たらない。朝食はもう少しバリエーションが欲しいと思った。辛子蓮根は良かった。"

"Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this. "

"Very nice hotel with an onsen. Walking distance to main shopping district "

"Great! "

"good experience at seishoko event and confortable stay like a living our house"

"Very nice and spacious room. Very valuable for the price point. This is the only hotel out of my trip (stayed in 6 hotels in total) whereby staff will run towards me and help me with luggage. Not that I need that, but this gesture alone is very very welcoming and showed the enthusiasm. My first time staying in Hotel Nikko branch and was wowed by it. Will choose the same chain in the future wherever I go. The only down side is that the parking is very exp for 1 night (2200 yen). However, if they keep the room pricing valuable, I will still choose the same hotel. Thank you hotel Nikko for a wonderful stay! "