Family Hotel Taipei

3.0 star property
New Taipei City hotel in Zhonghe with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Hotel Taipei

Lobby
Interior
Hallway
Interior
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Royal Suite, 1 Double Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Business Double Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Quality Suites, 1 Double bed

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
Pillowtop bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No. 59-1, Zhonghe Rd, New Taipei City, 23575

What's nearby

  • Lungshan Temple - 5 min drive - 4.7 km
  • National Taiwan Normal University - 6 min drive - 5.4 km
  • National Taiwan University - 6 min drive - 5.4 km
  • National Taiwan Democracy Memorial Hall - 7 min drive - 5.9 km
  • Daan Forest Park - 7 min drive - 6.1 km

Getting around

  • Sunshine Sports Park Station - 5 min drive
  • Zhonghe Station - 7 min walk
  • Songshan Airport (TSA) - 32 min drive

Restaurants

  • ‪星巴克 - ‬4 min walk
  • ‪有一家煎包 - ‬3 min walk
  • ‪麥當勞 - ‬1 min walk
  • ‪摮早 - ‬3 min walk
  • ‪吉野家 - ‬2 min walk

About this property

Family Hotel Taipei

Hotel near Taipei 101
Family Hotel Taipei provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a water dispenser, and a 24-hour front desk
  • Smoke-free premises and luggage storage
  • Guest reviews speak well of the overall condition
Room features
All 50 rooms feature comforts such as premium bedding and wet bars, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Hydromassage showers, tubs or showers, and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TWD 1500 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Family Hotel Taipei New Taipei City
Family Taipei New Taipei City
Family Hotel Taipei Hotel
Family Hotel Taipei New Taipei City
Family Hotel Taipei Hotel New Taipei City

Frequently asked questions

Is Family Hotel Taipei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Hotel Taipei?

Self parking is free at this property.

What time is check-in at Family Hotel Taipei?

Check-in start time: 2 PM; Check-in end time: 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Family Hotel Taipei?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Family Hotel Taipei provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 1500 per vehicle applies.

Where is Family Hotel Taipei located?

Located in Zhonghe, this hotel is within 3 mi (5 km) of National Taiwan University, Gongguan Night Market, and New Taipei City Plaza. National Taiwan University of Science and Technology and Hongludi Nanshan Fude Temple are also within 3 mi (5 km). Zhonghe Station is 7 minutes by foot and Jingan Station is 13 minutes.

Family Hotel Taipei Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 237 reviews" "
Rating 8 - Good. 105 out of 237 reviews" "
Rating 6 - Okay. 49 out of 237 reviews" "
Rating 4 - Poor. 11 out of 237 reviews" "
Rating 2 - Terrible. 11 out of 237 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Traveled with partner
Liked: Staff & service, amenities
Good in general, the staff were great
Stayed 3 nights in Dec 2022

10/10 Excellent

Yueh-Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Mom
Enjoyed the stay - room was spacious and comfortable. Good location. Staffs were friendly. Only complaint -Wifi connection was not steady.
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and nice with a good view. Breakfast was average.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

Sean, taipei, tw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like I mentioned in the previous review: Cockroach in my room. Bed felt like plastic. I booked for 6 nights but left after the second night even though the rooms were non refundable. The pictures are deceiving as the hotel is more run down than in the pictures.
Stayed 1 night in Dec 2018

2/10 Terrible

Sean, taipei, tw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a cockroach crawling around in our room. We felt like lying on a piece of plastic (the bed). The staff wasn't particularly helpful or friendly.
Stayed 5 nights in Dec 2018

10/10 Excellent

Chiao Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and comfy room
Overall it was good but the room seem a bit smelly from cigarettes smoke from precious tenant. But that's Asia for you.. But the room was comfy and customer service from the staff was great. I may return in the future.
Stayed 1 night in Mar 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price and clean room. Highly recommend.
Personnel and service are nice. Overall, I am satisfied with the hotel and my stay is pleasant there.
Stayed 3 nights in Feb 2018

4/10 Poor

MICHAEL

Disliked: Staff & service
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good local hotel
good room and comfortable and have breakfast ,almost guest of hotel is local person , for breakfast room at 6 floor
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience with this hotel.
This is hotel is smelly n full of cheap perfume smell. I could hardly breathe. The interior decoration is old not like the pictures on Expedia. Don't be fooled by them. I decided not to check in even I had to pay for it. Very very bad!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for price
The hotel was great, only few downsides are the distance from the station, the carpet on the hotel room floor and that's about it. Breakfast was simple but filling. Staffs were generally nice.

8/10 Good

Raimi Rayyan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel
Station was quite a distance, room was big but staff could barely understand english. Overall it was okay as there is drinks and food store around. Breakfast provided was very limited and the same everyday.

6/10 Okay

S, Singapore

Disliked: Property conditions & facilities
Long Distance to MRT
Front desk not as shown in the images. Entered the room and the first channel showed was obsence. Most staffs are friendly except one. Super long walking distance to the nearest MRT, so take a cab from the nearest MRT back to the hotel, or vice versa, is advisable. Buses are available in the daytime, but if you're heading out until late evening there will be no buses available from the nearest MRT back to the hotel. It's either you break your legs or purse during your stay there. Breakfast are the same everyday, tasted so-so, only had it 2x during my 12 days stay. Nothing much in the surrounding though, except that it's near a MacDonald. No convenient stores nearby so grab your drinks and snacks along the 7-11 near the train station while your strolled back. Room can be cleaned everyday upon request. Bed and furniture in the room are rather old, but the clean new toilet and bathtub made up for it as I guessed it was newly renovated. Bed was hard and feathers flown out bedsheet. Exceeded my check-out timing by 5 mins and they repeatedly called the room to rush me. Overall is good if you're looking for a cheap (though not really cheap) stay. I won't book this hotel again though due to its inconvenience and besides the awe bathroom, nothing else quite amazes me within the hotel.

8/10 Good

YILING

Stayed 1 night in Mar 2023

10/10 Excellent

Peiwen

Stayed 1 night in Feb 2023

8/10 Good

PEILIN

Stayed 1 night in Nov 2022

8/10 Good

Shu Chin

Stayed 1 night in Dec 2022

8/10 Good

CIHPEI

Stayed 1 night in Dec 2022

8/10 Good

Liwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得
便宜又有早餐,服務人員很親切,離捷運近,房間很大
Stayed 1 night in Dec 2022

6/10 Okay

Wu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
位於複合式商辦,出入複雜,且空調煙味非常重,浴室部分設備有損毀待修。 早餐以住宿價格而言算是可推薦。
Stayed 2 nights in Nov 2022

10/10 Excellent

TA CHUNG

Stayed 1 night in Nov 2022