1831 Boutique Hotel

3.5 star property
Hotel with a restaurant, steps from World Square Shopping Centre

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January 2025

Photo gallery for 1831 Boutique Hotel

Exterior
Exterior
Lobby
Minibar, in-room safe, blackout drapes, iron/ironing board
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

Trio Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Deluxe Trio

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Matchbox

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Shoebox

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Duo Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Duo

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
631-635 George Street, 631-635, Sydney, NSW, 2000

What's nearby

  • World Square Shopping Centre - 1 min walk - 0.2 km
  • Capitol Theatre - 2 min walk - 0.2 km
  • Sydney Town Hall - 8 min walk - 0.7 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • Circular Quay - 5 min drive - 3.0 km

Getting around

  • Capitol Square Light Rail Station - 2 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪Show Neua Thai Street Food - ‬2 min walk
  • ‪Daejangkum - ‬1 min walk
  • ‪Happy Chef 快樂廚 - ‬3 min walk
  • ‪Yang Guo Fu Malatang - ‬2 min walk
  • ‪Charlie Chan's Bar & Bottle Shop - ‬1 min walk

About this property

1831 Boutique Hotel

Hotel near World Square Shopping Centre
Capitol Theatre and International Convention Centre Sydney are located near 1831 Boutique Hotel, which provides dry cleaning/laundry services, a business center, and babysitting. The on-site Thai cuisine restaurant, Mrs Chan's Kitchen, offers lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), airport drop-off service (surcharge), and free newspapers
  • A TV in the lobby, multilingual staff, and luggage storage
  • An elevator, a front-desk safe, and tour/ticket assistance
Room features
All 68 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 82-cm LCD TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Mongolian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Offsite parking available (AUD 30 per day); discounts available
  • Airport drop-off shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Charlie Chans Bar
  • Mrs Chan's Kitchen

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 82-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16
  • Nearby parking fee: AUD 30 per day
  • Rollaway bed fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pensione
Hotel Pensione Sydney
Pensione Hotel
Pensione Sydney
Pensione Sydney Hotel
Sydney Pensione
Sydney Pensione Hotel
1831 Boutique Hotel Hotel Haymarket
1831 Boutique Hotel Haymarket
1831 Boutique Hotel Hotel
Pensione Hotel Sydney
1831 Boutique Hotel (formerly Pensione Hotel)
1831 Boutique Hotel Haymarket
1831 Boutique Hotel Hotel
1831 Boutique Hotel Sydney
1831 Boutique Hotel Hotel Sydney

Frequently asked questions

Is 1831 Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at 1831 Boutique Hotel?

Self parking is available for a fee.

What time is check-in at 1831 Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at 1831 Boutique Hotel?

Check-out is at 11 AM.

Does 1831 Boutique Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 5:30 AM–10:30 PM on request. A fee of AUD 16 per person applies.

Where is 1831 Boutique Hotel located?

Located in Haymarket, this hotel is steps from World Square Shopping Centre and Capitol Theatre. Hyde Park and Queen Victoria Building are also within 10 minutes. Capitol Square Light Rail Station and Paddy's Markets Light Rail Station are within a 5-minute walk.

1831 Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 287 out of 997 reviews" "
Rating 8 - Good. 464 out of 997 reviews" "
Rating 6 - Okay. 183 out of 997 reviews" "
Rating 4 - Poor. 38 out of 997 reviews" "
Rating 2 - Terrible. 25 out of 997 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jemma, UK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service Luke, was very helpful and accomodating! Hotel is opposite a light rail and only a 15 minute walk into the CBD good location
Stayed 2 nights in Aug 2020

10/10 Excellent

Sam, Sydney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a basic room and bathroom and didn’t want any extras or anything fancy. This was perfect and in a great price range
Stayed 1 night in Jul 2020

8/10 Good

Florence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyting is good. Location is convenience to go everyway. The staff is friendly, room is tidy & clean.
Stayed 1 night in Mar 2020

4/10 Poor

Heli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not pay much, got even less
The size of the room was about 8 sq meters, not much bigger than the bathroom. They charged things from minibar from my credit card which I didn't take but after reclaim corrected that.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Small room, great price with a very comfortable bed with clean linen. Shower with fabulous large head that was adjustable and high enough for tall person. The floors are my gripe, bathroom floor looked dirty and as though it hadnt been cleaned in months also carpet in bedroom was worn, stained and dirt of white small spots at bottom of bed, noticed it as soon as i walked in.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great location, secure and affordable!
Stayed 1 night in Mar 2020

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and friendly staff Got a free upgrade which was lovely. Bed *was* a little bit strange/kind of lumpy, but other than that, loved it. Is literally opposite a light rail stop, very convenient.
Stayed 1 night in Mar 2020

4/10 Poor

Ken, Dee why

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette Smoke drifted to our room We ordered a non smoking room We were upgraded but the same result Very unpleasant and unacceptable
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, it was very quiet, staff very friendly
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was OK and served its purpose for me and I would return under similar circumstances. The carpets were threadbare in places and may cause a tripping hazzard.
Stayed 1 night in Feb 2020

6/10 Okay

Cathie

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
The overall experience was underwhelming. The supposedly accessible bathroom was very poorly designed. There was no fan, nowhere to keep toiletries and the shower was configured in a manner whereby using it resulted in everything in the room being saturated. The picture on the tv was so dark it was barely possible to watch programs on certain stations and it could not be adjusted. On a positive note, the room was clean and centrally situated.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious great cooling . Fantastic service
Stayed 2 nights in Feb 2020

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Can't beat an old fave....
I love this hotel and I stay here often but I didn't get my preferred room on this occasion and I wasn't happy with the room we got, it was stuffy, didn't have a great odour and the ridiculous size of the shower head for such a small shower meant that water went everywhere! Staff however have addressed my complaints in an email and thanked me for my feedback. They are refurbishing at the moment but that was also happening last June so seems to be taking a while. The location is tops and price is usually pretty agreeable and staff almost always friendly and quite accommodating.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convient central position good value for money.excellent staff, entrance Hall's rather tired.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location was great. The stop for the tram was right out front. The staff was super friendly and helpful. But the room was really musty smelling and the carpet was stained. Beds were ok. Furniture was pretty rickety and the drive in the room was filled with mini bar items so tough to get your own water bottle in there.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

RSUPPORT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Location is perfect and all crews are kind
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Staff very friendly, room was clean. Property needs a refreshing as it’s getting a little ran down. But ok to stay for a night. Location is good. Close to light rail and walking distance to most places.
Stayed 1 night in Feb 2020

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and value was great. Haymarket is a great area and the light rail is on your doorstep so accessing any of the main city destinations is easy
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Coffee maker was crap. It kept spewing coffee everywhere. I didn’t like the shower set up either, i like doors that close off the whole shower so water doesn’t leak out.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

lorene.hazell

Traveled with family
Liked: Cleanliness, staff & service
We loved the heritage exterior and internal staircase is just gorgeous. Room 111 is small but the beds were comfortable and the cleanliness was lovely. Arrived late but staff were very accommodating.
Stayed 1 night in Jan 2020

10/10 Excellent

Tezza, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a lovely old historic building, this hotel offers great value for money. The room we stayed in was as clean as a 5 star hotel and had a lovely new bathroom with decent toiletries. No worn old towels here! Would stay at this hotel again without a doubt.
Stayed 1 night in Jan 2020