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Arcadia Surabaya by Horison

3.5 star property
Hotel in Surabaya with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Arcadia Surabaya by Horison

Exterior
Lounge
In-room safe, desk, rollaway beds, free WiFi
Buffet
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room Single Use, 1 King Bed

In-room safe, desk, rollaway beds, free WiFi

Deluxe Double Room Single Use, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, rollaway beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room 1 King bed

In-room safe, desk, rollaway beds, free WiFi

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

Modern Deluxe Room

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175

What's nearby

  • Chinatown - 9 min walk - 0.8 km
  • Ampel Mosque - 14 min walk - 1.2 km
  • Tunjungan Plaza - 3 min drive - 3.1 km
  • Grand City Surabaya - 4 min drive - 3.7 km
  • Surabaya Plaza Shopping Mall - 4 min drive - 4.0 km

Getting around

  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya Kota Station - 14 min walk
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Pangsit Mie Jagaraga - ‬8 min walk
  • ‪Nude Coffee - ‬5 min walk
  • ‪Laksana Jaya Rumah Makan - ‬3 min walk
  • ‪Yoshinoya Rajawali - ‬4 min walk
  • ‪Depot Sari - ‬4 min walk

About this property

Arcadia Surabaya by Horison

Hotel near Tunjungan Plaza
You can look forward to dry cleaning/laundry services, a business center, and a restaurant at Arcadia Surabaya by Horison. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and a front-desk safe
  • Concierge services, a porter/bellhop, and an elevator
Room features
All 136 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 84,700 for adults and IDR 42,350 for children
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 171488.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 84700 for adults and IDR 42350 for children
  • Rollaway bed fee: IDR 171488.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

Is Arcadia Surabaya by Horison pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arcadia Surabaya by Horison?

Self parking is free at this property.

What time is check-in at Arcadia Surabaya by Horison?

Check-in begins at 2 PM.

What time is check-out at Arcadia Surabaya by Horison?

Check-out is at noon.

Where is Arcadia Surabaya by Horison located?

Situated in Surabaya, this hotel is within a 10-minute walk of Red Bridge, Gedung PTP XXII, and Kong Co Kong Tik Cun Ong Temple. Pasar Pabean and Chinatown are also within 15 minutes. Surabaya Kota Station is 14 minutes by foot and Surabaya Pasar Turi Station is 25 minutes.

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Arcadia Surabaya by Horison Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 37 reviews
Rating 8 - Good. 20 out of 37 reviews
Rating 6 - Okay. 9 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2018

8/10 Good

Elma, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Stayed 6 nights in Nov 2018

8/10 Good

shah, india

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Vu Le Vy

Disliked: Room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

All staff members are friendly.

Hotel very close to public transport, room was clean. I do recommended to everyone
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ratna Dewi

6/10 Okay

Charlene, Singapore

A short stay.

Value for money.

6/10 Okay

ayu, semarang

Hotel dekat perak

Akses hotel dekat dengan perak juga dekat ke arah pasar genteng pusat untuk beli oleh oleh disurabaya,selain itu juga dekat dengan stasiun pasar turi.tapi sayang kamar mandi airnya sering menggenang...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice stay

Special thanks to the very nice front desk staff Location was good for me close to old surabaya and ferry terminal Same day laundry service Nice view from my room over old Surabaya

8/10 Good

JAN D A, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disini aku bisa tenang

Mencari ketenangan dan aku dapatkan di Ibis, menyenangkan dan pelayanan yang ramah.

8/10 Good

Sanjeev, Goa, India

Liked: Staff & service, property conditions & facilities, room comfort
It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.

4/10 Poor

Taty, Sacramento, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

one rude staff and fouls smell in the lobby

Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.

8/10 Good

elfe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locations

Great place to stay at surabaya

6/10 Okay

kim, seoul

Liked: Cleanliness, staff & service, property conditions & facilities

above than everage if we think about price.

room is clean and calm, staffes are kind and price is resonable. but no pleace to eat near hotel, no restaurant, no convinient store like alfa mart or seven eleven.But good please to visit PAL or central or central commercial area in surabaya.

10/10 Excellent

Sando, Hamburg Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Hotel in Zentrumnaehe.

bei unsere durch Reise nach Borneo haben wir 3 nächste im Ibis Rajawali verweilt und das zum dritten mal.

6/10 Okay

Mustafa, Singapore

Value for money hotel.

I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar luas, nyaman

Lain kali akan menginap lagi di Ibis Rajawali

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

6/10 Okay

Alba, Indonesia/singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you pay is what u get

Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.

4/10 Poor

Edlow, Surabaya Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable service satisfactory would recommend to others for its value

8/10 Good

La Ventura, Vietnam

Liked: Cleanliness, staff & service

Good time in Surabaya

Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"