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"Customer service was outstanding! Loved the property and the staff! "

"Nous avons beaucoup apprécié l hostel. La chambre était confortable avec un bon matelas. Il y a également une bonne ambiance et des divertissements. Merci aux personnels très souriants "

"Rooms were beautiful. Staff were so friendly & attentive. Restaurant was excellent. Pool was very relaxing."

"This hotel was a great place to stay in Florence. We had a family of four with two older teens aged 16 and 17. They gave us a room with 4 twin beds which was helpful so we didn’t have to share beds with the kids. The hotel was convenient to seeing the sites. It is on the city train route so you hear the train arrive but I wouldn’t say that takes away from the place at all. The bathroom was one of the best we had in Italy. It had a good shower, a jet tub, two separate sink areas, and the kids loved the cool blue LED lights in the bathroom. This facility is attached to a gym that you can get 24 hour access to for a fee. Kids under 18 have to have an adult with them to use the gym. The pool is very small just for sitting in. It was nice to cool off in and there is bar service at the pool during the middle of the day. The morning breakfast is available for a fee and offers lots of great choices. If you are tired the same eating area offers a restaurant which was good. The restaurant has a nice shaded deck. There is a single coin operated washer and dryer on one floor if needed. "

"Its all about the location with this place. Really close to the Cathedral, Palazzo Vecchio & shops/restaurants. The rooms are very basic but spotlessly clean & with everything you could ever need. The staff are very friendly and breakfast was delicious. Not as fancy as other hotels but all you could ever need."

"Absolutely beautiful hotel. The breakfast was the best! Loved our room and view. Staff was so helpful and room was clean. "

"We really enjoyed our stay at the Hotel Orto de Medici! The staff was extremely friendly and helpful. The hotel is a lovely blend of charming and modern. The complimentary breakfast was top notch, providing something for everyone, pancakes, bacon, eggs, a variety of pastries, fruit, juices, coffee, and even a bloodmary and mimosa bar!"

"Lovely campsite and excellent superior chalet"

"This is one best hotels, if not the best hotel I have ever been. The staff are amazing and incredibly helpful and go above and beyond to make you stay memorable. They helped with issues not relating to the hotel stay. Which shows how dedicated they are to making your stay amazing. When I come back to Florence I will 100% be staying here again. The hotel is a bit pricey but completely worth it. The hotel is 20-30min walk from everything around Florence. The rooms are amazing and extremely clean. You also do not have to worry about anything. My wife left her jewelry in the room by mistake, out in the open and not a single thing was touched. You can’t say that for every hotel. This place is amazing and I would recommend if you ever stay in Florence this is the place to be. This hotel should be rated way higher than what it is. In my opinion this is a 5 or 6 star hotel! Thank you to all the staff members that made my stay incredible and memorable!!"