Southwest Coast Florida hotel rooms a the Sunstream Hotels

"Pool was very nice. Had some hardware issues that prevented a pool food order to be missed. Printer was down and so no tickets were hand written. One employee was very rude… forgot who the customer was and made excuses instead of apologies. She was a black spot on the one night stay. Front desk was awesome. "

"I called the hotel a month before my stay and asked them which room should I make a reservation if I wanted an ocean view. They assured me that the rooms that are described as having an “Ocean View” have a full ocean view from their balconies. Absolutely, not the case. The room I got had, at best, a “Partial Ocean View”. I can’t imagine the view of the rooms described as having a partial view of the ocean. I called the front desk to get the room I paid for, and rudely were told that the hotel was completely booked. I took pictures of the view of the supposedly “Ocean View” room. To top it all of, I was charged $40.00 per day for a regular car parking. There is no parking on the streets…. AND… $40.00 per day in hotel fees. Go figure…..?!?! Also, if you think that today Hilton’s hotels are what they were before in terms of quality, cleanliness, decor, service, and elegance; you are for big surprise. I was very disappointed with the room I got, the extra charges, and the quality of the stay. We being on vacation to celebrate our 10th. wedding anniversary, this hotel left us a sour note on the ocassion "

"Staff great, pool and tiki bar nice and fun. Restaurant was very good. Only thing wrong was the beach access was not good due to beach project but not the hotel’s fault. "

"Your staff was friendly and professional. Zach in the morning was helpful and the woman Sunday afternoon was very informative about the area."

"The only complaint was the very slow check in process. Only a few parties in line, but only 2 receptionists to take care of them resulted in a very long wait.."

"Lounge chairs and towels were always avaliable, even when some saved them. Maintenance, Pool, Housekeeping, Restaurant staff all great. Some at the front desk weren't very personable. Heated pool was amazing. Our room was always cleaned in a timely manner "

"A lot of entrainment for kids! Buffet was definitely dirty and not worth 100 bucks but overall park it’s good for kids and place it’s good for a day! "

"Great "

"One of the nicest Marriotts I have stayed at. Clean, great staff, great food. The pool and beach and great restaurants you don't have to leave, everything was right there for us."