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999 Royal Suites & Towers

4.0 star property

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Photo gallery for 999 Royal Suites & Towers

Lobby
Minibar, in-room safe, desk, blackout drapes
Lounge
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for New Business suite

Smart TV

New Business suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Elite Suite, 1 Double Bed

Highlights

Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Suite, 2 Twin Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
  • 69 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
1003 EAST SHENNAN ROAD, 1003, Shenzhen, Guangdong, 518002

What's nearby

  • Dongmen Pedestrian Street - 2 min drive - 2.1 km
  • The MixC Shopping Mall - 3 min drive - 3.4 km
  • Luohu Commercial City - 3 min drive - 3.4 km
  • Huaqiangbei - 6 min drive - 5.8 km
  • Luohu Port - 8 min drive - 4.1 km

Getting around

  • Shenzhen Station - 4 min drive
  • Huangbeiling Station - 7 min walk
  • Hong Kong International Airport (HKG) - 57 min drive

Restaurants

  • ‪红荔村肠粉王 - ‬1 min walk
  • ‪双喜酒楼 - ‬1 min walk
  • ‪星期8量贩式ktv - ‬1 min walk
  • ‪深圳现代产品进出口公司 - ‬2 min walk
  • ‪名典咖啡语茶 - ‬1 min walk

About this property

999 Royal Suites & Towers

Upscale family-friendly hotel near Dongmen Pedestrian Street
Take advantage of a marina, a swim-up bar, and a poolside bar at 999 Royal Suites & Towers. Fitness classes are offered at the health club; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free valet parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), multilingual staff, and concierge services
Room features
All 100 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • HDTVs with cable channels
  • Kitchenettes, refrigerators, and cookware/dishes/utensils

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,238 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 34 floors
  • Art Deco architecture
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Royal Suites Towers
Royal Suites Towers Hotel
Royal Suites Towers Hotel Shenzhen
Royal Suites Towers Shenzhen
Royal Suites Towers
999 Royal Suites & Towers Hotel
999 Royal Suites & Towers Shenzhen
999 Royal Suites & Towers Hotel Shenzhen

Frequently asked questions

Does 999 Royal Suites & Towers have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at 999 Royal Suites & Towers?

Valet parking is free at this property.

What time is check-in at 999 Royal Suites & Towers?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at 999 Royal Suites & Towers?

Check-out is at noon.

Does 999 Royal Suites & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, roundtrip fee applies.

Where is 999 Royal Suites & Towers located?

This family-friendly Shenzhen hotel is located in Luohu, within 2 mi (3 km) of Dongmen Pedestrian Street, Honghu Park, and International Foreign Trade Center. Shenzhen Museum and Fairy Lake Botanical Gardens are also within 3 mi (5 km). Huangbeiling Station is 7 minutes by foot and Wenjin Station is 13 minutes.

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999 Royal Suites & Towers Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 152 out of 560 reviews
Rating 8 - Good. 271 out of 560 reviews
Rating 6 - Okay. 84 out of 560 reviews
Rating 4 - Poor. 36 out of 560 reviews
Rating 2 - Terrible. 17 out of 560 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10

急遽出張になり利用させていただきました。 駅からは離れているので少し不便です。星数に期待し利用しましたが、レストランのスタッフ以外は普通ですね。レストランのスタッフは教育された感じですごく良かったです。 部屋はもう少し綺麗に維持された方がよいと思います。せっかくの設備がもったいない感じです。
Stayed 1 night in Dec 2017

8/10

Stayed 3 nights in Dec 2017

2/10

Stayed 1 night in Dec 2017

10/10

每次入住都很滿意
Stayed 1 night in Dec 2017

8/10

staff are friendly and helpful. Prompt response to customers' request.
Stayed 1 night in Sep 2017

8/10

このホテルはキッチンが付いています！調理器具付属とありますが、レンタルです！レンタル料金が高いです！
Stayed 1 night in Aug 2017

10/10

Have stayed here multiple times and have never had a problem. Large rooms, clean hotel and friendly staff.
Stayed 2 nights in Aug 2017

10/10

Our favorite hotel in Shenzhen. Large rooms, clean and always get good service.
Stayed 1 night in Aug 2017

8/10

Very good hotel but far from food area, malls and offices.
Stayed 2 nights in Aug 2017

8/10

Stayed 1 night in Jul 2017

8/10

Stayed 2 nights in Jun 2017

10/10

Stayed 1 night in May 2017

10/10

8/10

Hotel has provided swimming pool and GYM for customer.

6/10

Room is clean, area is near town centre with only 5 minutes to train station to HK, staff is up to standard, overall is good

2/10

前台服務人員服務態度差,酒店價格與實際質素差很多。將心比己，換你外遊，得到有靈體的房間，嚇走你，逼使你給錢升級房間，大家自己感受就是了！！不用多說

4/10

8/10

It was my second stay in the hotel which is located at a distance away from the heart of town. It was not too easy to get a taxi. Though a bit old, the hotel is kept in good and clean condition. Although I was allocated with a room with no balcony this time, it is still spacious and comfortable. With only a few restaurants in the vicinity, it gives me not much choice.

8/10

房間整潔舒適, 價錢合理。交通方便, 鄰近地鐵, 打的亦方便。環境安全寜静, 静中帶旺。鄰居小社區, 買餸煮食和日用品很方便。下次也會考慮入住。如能免費提供煮食餐具更佳。 。

8/10

非常舒適, 滿意

8/10

We visited Shenzhen to go to the various parks and from the hotel we walked to the Metro about 5 minutes. The trains were fast and the system efficient. The staff as far as one or two knew some English, showed us the various locations and which train to catch. The pool and gym is nice, but due to a foot injury, I could not use them but if we go to Shenzhen again I would stay at this hotel. It is also close to a few food take out places which is handy.

10/10

酒店附近有地鐵站很方便 房間舒適 員工有禮 性價比很高的酒店

2/10

Staffs are so how attentive but not friendly nor professional, this is my fourth time staying in this hotel and each time is getting more disappointing and discomforting, security is good and location is convenient but that is about all. If the standard is dropped to two stars, everything with this hotel is overpriced and overrated. i was hopeful that this hotel would improve after my last stay but now, I have completely gave up my hope. I will NOT stay in this hotel again. Towels were all hard and uncomfortable, no assurance that these towels can be used on human bodies, water pressure is also weak too.

8/10

位置在地鐵出口不到3分鐘，十分方便，門口週邊好暗，我們有gps地圖很易找到，房間很大，我們幸運的被升級了到行政房間，景觀不錯，清潔還可以，唯一留意我們買了連早餐，但十點起床去到已没有了

6/10

영어소통이어렵고 객실은 깨끗하긴 했으나 바퀴벌레가 계속 나왔으며 주방 시설 이용시 취사도구는 별도의 이용료를 내야지 사용 가능함.