If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Reception hall
Room amenities
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Sanbay
Sanbay
Sanbay Hotel
Sanbay Hotel Sandakan
Sanbay Sandakan
Sanbay Hotel Hotel
Sanbay Hotel Sandakan
Sanbay Hotel Hotel Sandakan
Frequently asked questions
Is Sanbay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sanbay Hotel?
This hotel doesn't offer parking.
What time is check-in at Sanbay Hotel?
Check-in start time: 2 PM; Check-in end time: noon. After-hours check-in is not available.
What time is check-out at Sanbay Hotel?
Check-out is at noon.
Where is Sanbay Hotel located?
Situated in Sandakan, this hotel is within 2 mi (3 km) of Saint Michael's and All Angels Church, St Michael's & All Angels Church, and Sandakan Heritage Trail. Sandakan Harbour Mall and Agnes Keith House are also within 2 mi (3 km).
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Sanbay Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 9 out of 35 reviews
10 - Excellent
9
Rating 8 - Good. 17 out of 35 reviews
8 - Good
17
Rating 6 - Okay. 6 out of 35 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 35 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 35 reviews
2 - Terrible
2
8.8/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
8.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Kristy
Stayed 1 night in Mar 2024
6/10
The hotel and the room was very old and should be renovated urgently. The fridge was not clean and there was no shampoo in the shower. Staff is very kind and helpful. The location was not that good, because there were only local restaurants nearby. The price was ok for all that.
Jasmin
Stayed 1 night in Sep 2024
6/10
This is an old hotel, it used to be one of the best hotels in Sandakan before.
Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic.
One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now.
Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some.
These are the things uncomfortable part staying this hote.
However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
KENJI
Stayed 2 nights in Jun 2025
4/10
Nei servizi proposti dall’Albergo era presente la lavanderia e giardino esterno.
Invece tutte e due non erano presenti.
Staff per niente accogliente e poco disponibile.
Riccardo
Stayed 2 nights in Sep 2024
2/10
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Boniq
Stayed 1 night in Jan 2021
8/10
Swee Fung
Stayed 1 night in Jan 2020
8/10
Everything is good.
Verified traveler
Stayed 1 night in Dec 2019
10/10
A lot of parking space. Clean room
Verified traveler
Stayed 1 night in Jul 2019
8/10
keep it up
CikTika
Stayed 2 nights in Mar 2019
10/10
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Verified traveler
Stayed 1 night in Mar 2019
8/10
Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Jamie
Stayed 1 night in Feb 2019
6/10
No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Sutapa
Stayed 1 night in Sep 2018
6/10
Clean rooms with huge bathrooms, very quiet — this is the plus
Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
F
Stayed 1 night in Aug 2018
10/10
Penginapan yang selesa dan sarapan yg di sediakan memudahkan perjalanan sekiranya bersama keluarga.
FAJALIYATON
Stayed 1 night in Feb 2018
10/10
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Gwen & Ken
Stayed 1 night in Dec 2017
8/10
Quiet, comfort, spacious room. Definitely worth for money.
Verified traveler
Stayed 4 nights in Nov 2017
10/10
Verified traveler
Stayed 2 nights in Oct 2017
8/10
nurulasyikin
Stayed 1 night in Oct 2017
6/10
Had to change rooms 3 times before got one where room safe worked.
There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto)
On plus side the staff were wonderful and tried hard
Grassy
8/10
Nice hotel but away from town center.
Wan Mohamad
10/10
Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind
Nasa
8/10
About 2 km from town centre. The seafood steamboat buffet was great and value for money.
SIN PENG
10/10
amin
2/10
Wer abgezockt werden will geht einfach ins Sanbay! Die Zimmer stinken entweder modrig oder nach kalten Zigaretten Rauch! Viel Spaß