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W San Francisco

4.5 star property
Luxury San Francisco hotel in Downtown San Francisco with 2 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for W San Francisco

Property amenity
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 restaurants, breakfast served
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is P8,884
P13,201 total
includes taxes & fees
Nov 23 - Nov 24
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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Terrace

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fantastic Suite, Suite, 1 Bedroom, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking, Terrace

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed, City View, Corner

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Westin St. Francis San Francisco on Union Square
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2913)
The price is P9,715
P13,472 total
includes taxes & fees
Nov 22 - Nov 23
The Westin St. Francis San Francisco on Union Square

About the neighborhood

Map
181 3rd St, San Francisco, CA, 94103

What's nearby

  • San Francisco Museum of Modern Art - 1 min walk
  • Moscone Convention Center - 2 min walk
  • Union Square - 10 min walk
  • Oracle Park - 15 min walk
  • Embarcadero Center - 16 min walk

Getting around

  • Market St & Kearny St Stop - 5 min walk
  • San Francisco Station - 16 min walk
  • San Francisco Intl. Airport (SFO) - 23 min drive

Restaurants

  • ‪The Grove - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk
  • ‪The Bird - ‬3 min walk
  • ‪St Regis Hotel Lobby Bar - ‬2 min walk

About this property

W San Francisco

Luxury hotel near San Francisco Museum of Modern Art
Located close to Moscone Convention Center and Yerba Buena Gardens, W San Francisco provides a garden, a fireplace in the lobby, and a bar. Be sure to enjoy breakfast, lunch, and happy hour at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Luggage storage, an elevator, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 411 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

Bulgarian, English, Korean, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Living Room Bar
  • TRACE
  • TRACE

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 24.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Francisco W Hotel
W Hotel San Francisco
W San Francisco
w Hotels San Francisco
w San Francisco Hotel San Francisco
W San Francisco Hotel
Hotel W San Francisco
W San Francisco Hotel
W San Francisco San Francisco
W San Francisco Hotel San Francisco

Frequently asked questions

Is W San Francisco pet-friendly?

Yes, W San Francisco allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 20.00 per accommodation, per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at W San Francisco?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at W San Francisco on Nov 23, 2024 start from P 8,884.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W San Francisco?

Valet parking is available for USD 80 per night.

What time is check-in at W San Francisco?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at W San Francisco?

Check-out is at noon.

Where is W San Francisco located?

Located in Downtown San Francisco, this luxury hotel is steps from San Francisco Museum of Modern Art, Yerba Buena Gardens, and Moscone Convention Center. Oracle Park and Alamo Square are also within 3 mi (5 km). Market St & Kearny St Stop is 5 minutes by foot and Market St & 3rd St Stop is 6 minutes.

W San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1006 reviews" "
Rating 8 - Good. 188 out of 1006 reviews" "
Rating 6 - Okay. 90 out of 1006 reviews" "
Rating 4 - Poor. 52 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

BERNARDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good ambience in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Aman, Surrey

Stayed 3 nights in Sep 2024

4/10 Poor

thomas

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Proximity is great it was a 7 to 8 out of 10. Everything appeared nice and luxurious but it was obviously a relatively-newly renovated property with glamorous photography. Day staff at the desk were snoby anti-workers that seemed offput (to say the least) any time you asked for any assistance. Personally i will never go back because of some of the staff there **especially the guy in the scotish golf flat hat** However, night shifters and foodworkers were *so amazing, helpful, and kind* that it is hard to write this. I think there is a serious problem with senior management where they feel entitled and dont want to work which is bringing down the rest of the hotel. I loved the facility, ac needs to be converted to functional units not high efficiency because they do not cool the room so the property is actually losing more money because everyone is cranking it as high as it goes. So yes if you are used to 62 deg you will get 68-78 depending on if your window is facing the sun. <-view room im talking to you leave the window shut when you are gone. All in all might stay there again if the environment is on the up.
Stayed 7 nights in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colton

Love the w
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

8/10 Good

Po-Yang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffs were super nice, willing to listen and accomodate our requests. Dining and breakfast were obviously understaffed, waited long time to even make a takeout order. Gym is well equipped, only disappointment was no swimming pool/spa, considering this is a 4.5 star hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in on the Bonvoy app was suboptimal as it did not give a virtual key requested. However, that was the only hiccup for our whole stay. Everything else was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Traci

Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place in a phenomenal location
Stayed 1 night in Aug 2024

8/10 Good

William, Seal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good city hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the moment I stepped out of my car. Would absolutely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

2/10 Terrible

Bradley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was for two people and had only 1 barstool or floor cubes to use as a chair. For in room dining had to sit on bed for us to eat. Seating in room was a window seat that you used another cube to step on to climb into the window seat. Weird. At $400 a night I guess expecting 2 chairs was too much for Marriott.
Stayed 4 nights in Jul 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Trifling how the W presents its property to hard working paying customers. A lot of bigotry energy from staff as well.
Stayed 2 nights in Jul 2024

4/10 Poor

Dennis L.

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff, except for the Valet and bartender, were not very friendly. I booked the room a month in advance, paid for, but upon arrival they tell me there is a "destination fee" of 40$ a day nonrefundable. Plus they put a $300 hold on my card. I was like whatever. Then they said we'll have a bottle of wine as a gift for our anniversary. They never fulfilled that promise and acted like it was never told to us upon checking in. It was an overpriced room. Wallpaper pealing. Toilet would not flush until you tried numerous times. Bed rock hard. Pillows horrible. The location to the bay was great but above that, I would never recommend the W to anyone. They took advantage of us and my bill was not reflective of the service or stay. Way too much for way too little. I'll stay elsewhere next time.
Stayed 3 nights in Jul 2024

10/10 Excellent

David, San Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, the registration was quick and easy. The rooms were nice and clean.
Stayed 1 night in Jul 2024

8/10 Good

Ritwik Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua, Guerneville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stays at the W
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024