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"Great stay in the center of the city!"

"Location!!!"

"Had a excellent stay. Pool attendant Louie was excellent at his job and diligent "

"Amazing stay! It was a business trip, and I felt safe and comfortable after a long day of work."

"After a long flight our room was ready when we arrived a couple of hours early. Perfect. The location was convenient. The room was fine, we did not make use of the available gin."

"I liked the attentiveness of the reception staff."

"Awesome property. Staff are wonderful and very accommodating! "

"Staff was friendly and helpful. Good location and price was right. "

"The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back. "