2/10 Terrible
khinaphanh
Traveled with partner
Oct 5, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
It's not a hotel, it's a townhouse style! We paid for 3 bedrooms for 4 people but was put in a 2 bedroom unit. The service lady offered us a 3 bedroom unit the next morning but it was a somewhat unmaintained unit which we declined. All bathrooms had no exhaust fans (for a modern property) and that's why the rooms smelled moldy which kept us waking up at night. The smell was just unbearable. Two of us got sick the next day with difficulty breathing, headache, and fatigue, probably due to the mold? The bathrooms were awfully designed with no space to even put things on! The ACs had a wet moldy smell because of the ocean air and none of the rooms had no exhaust fans! Yes in Thailand! Nice pillows, but OK beds. The laundry machine was dirty. It's a very nice property with walking distance to the beach, cafes, Tops and local Thai Muslim foods. The local people are extremely nice! They offer free van shuttle from and to airport but those drivers were unfriendly, no hello, they didn't even offer to drag the luggage to the door or put them in the van. It wasn't a Thai smile hospitality that we received. Words of advice do not take the hotel transportation service to places! They overcharge 2x-3x times! Take the bus or flag the abundance of tax on the main roads which is a 3 min walk. We do not recommend this "hotel". Sorry if we offend the owner but this is the truth like what other people have been saying
khinaphanh
Stayed 3 nights in Aug 2024