Los Arcos Suites

3.5 star property
Beach hotel near Playa de los Muertos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Los Arcos Suites

Reception
Exterior
Garden view
Outdoor pool
Exterior
VIP Access

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • All inclusive
    All inclusive
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Kitchen
    Kitchen
The price is P6,694
P7,966 total
includes taxes & fees
Nov 25 - Nov 26

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Room options

Available filters for rooms
Showing 2 of 2 rooms

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Quadruple Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.1 km
  • Playa de los Muertos - 1 min walk - 0.2 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Malecon - 19 min walk - 1.6 km
  • Cruise Ship Terminal - 8 min drive - 7.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Pancho's Takos - ‬2 min walk
  • ‪Lix by Xocodiva - ‬2 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk

About this property

Los Arcos Suites

Hotel near Playa de los Muertos
Located close to Malecon, Los Arcos Suites provides a terrace and a garden. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and multilingual staff
  • ATM/banking services, concierge services, and wedding services
  • A porter/bellhop, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Los Arcos Suites include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, kitchenettes, and refrigerators

All inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Frequently asked questions

Does Los Arcos Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Los Arcos Suites?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Los Arcos Suites on Nov 25, 2024 start from P 6,693.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Los Arcos Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Los Arcos Suites?

Limited spots are available.

What time is check-in at Los Arcos Suites?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Los Arcos Suites?

Check-out is at noon.

Does Los Arcos Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Los Arcos Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Los Arcos Suites located?

Located in Romantic Zone, this beach hotel is steps from Playa de los Muertos and Bay of Banderas. Malecon and Cruise Ship Terminal are also within 6 mi (10 km).

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 404 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Phyllis

Traveled with group
Disliked: Property conditions & facilities
The hotel is well located and close to the main hotel Playa Los Arcos. It needs renovation and doesn't come close to the service and joy of Playa. The biggest issue we had was that housekeeping never got the message that there were 3 of us in the room. We also got conflicting information from the front desk about check out time. We'll try to avoid this hotel in the future.
Stayed 7 nights in Nov 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that we could store our bags and use the facilities after checkout until we were getting picked up a few hours later. It’s a great location for walking around and the beach club is great to have as an option.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property, around 10 stays with the sister property. Great location - always a reliable stay. The suites could use an update.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Los Arcos everytime we go to PV. It is the best location there is. You are right in the middle of old town, you can walk to bars and restaurants, you can easily walk to the Malecon. The pool is fantastic, they do have an adults only pool as well. It's right on the beach, and they do serve drinks down there. This time the main hotel was full, so we stayed at Los Arcos Suites, but it is just across the street and half a block up. We could walk to the pool/dining in less than 5 minutes. There is another pool at Los Arcos Suites, but it's very quiet, and no bar over there. The staff is always SO accomodating and friendly. The food is great. Even tho it's a buffet, it does vary from day to day, so you don't get sick of eating the same stuff everyday. It's a $10 uber ride from the airport, you do have to walk across the pedestrian bridge from the airport to get uber from the airport, but uber from hotel to airport arrived in 2 minutes and again was only $10. A cab ride is $40. Miguel on the beach was an amazing server! 5 stars will definitely stay again and again!
Stayed 6 nights in Oct 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😘
Stayed 7 nights in Oct 2024

10/10 Excellent

daniel james, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a VIP member, they let me use the pools at the other hotels. Great price on the all-inclusive and stay in general. Staff was excellent across the board. Definitely staying there again and again as I had many times now.
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the rooms were spacious. We had breakfast each morning at the playa arcos hotel. The food was delicious and the staff was very friendly and helpful (especially Miguel who served us at mi pueblito restaurant and at the beach all 3 days we were there. )
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 4 nights in Oct 2024

10/10 Excellent

Darlene, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Francesca, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get this hotel is in Old Town. It could use updates and better maintenance in general. Nothing special and internet was horrible. Not secured and always warnings not to trust or sign in to websites where cc info was stored. Definitely will look elsewhere on my next trip to Puerto Vallarta.
Stayed 7 nights in Oct 2024

8/10 Good

amado, whittier

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like staying at upgraded suite with no food access or bar services. You have to walk a block at main Hotel. Got free dinner but was never told they owned two other restaurants we could choose from.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yissel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Hotel location is excellent! We shall return.
Stayed 5 nights in Sep 2024

6/10 Okay

Philippe, montreal

Liked: Cleanliness, staff & service
Los arcos pool was sadly closed during my whole stay. They did give me access to the main hotel for breakfast and pool access
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

JILLIAN, Taos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the hotel is old fashioned, perfectly located by great restaurants. They have staff who have worked here for years, always friendly and helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Los Arcos is a moderate hotel: has all the basics one needs. The buffet breakfast is excellent. Location is excellent (in the heart of the Romance Zone, walkable to the "Center"). Has very good U.S. cable t.v. selection. Staff are super helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Diana

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Customer service was good. Staff was attentive, but very slow check in.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Air conditioner too load Bed too hard
Stayed 3 nights in Jul 2024

6/10 Okay

Erin Gay Marion

Traveled with family
Liked: Cleanliness, staff & service
Property is fine for what it is. We were upgraded to a suite for free. Which are large rooms with a kitchenette. One of our rooms had a musty smell. We had a power outage in the night for 3 hours, nobody did anything, nobody checked on us, I had to sent my husband down at 3 am and someone came an reset the breaker. In Canada or the US you would give a free breakfast or something for this type of issue. My husband has a sleep machine and it’s hot as F so laying there without power for three hours when it was only a breaker issue sucked. Also the fact you can’t use the pools between the 3 los acros owned pools is lame and not what I heard on the internet.
Stayed 6 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Lorena

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mold mold mold!!! I need a refund I’ve emailed and messaged have not got a call or answer!!
Stayed 4 nights in Jul 2024