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"Great hospitality "

"Excellent location, friendly staff, clean rooms. "

"Staff was great except for breakfast attendant Area was womderful Very clean and nice sizecrooms"

"Amazing hotel seems more like a 5-star. "

"This is the most beautiful old hotel right in the old city. I had a little trouble finding it as you have to pass through the barriers to get access to the old city. Looking at Google maps, I mistakenly thought access was on the main road. Hristo, the owner, had registered my car details so I was waved through the barrier with no problem. I arrived 15 minutes after the receptionist was supposed to leave but she waited for me. They've gone to a lot of effort to reflect the character of the old city. I was only there one night but will make sure I return as it was beautiful. Don't expect an elevator as it's an old building. "

"All the staff were friendly and helpful. The hotel's owner, Konstantin Kostov, was particularly impressive. Always there, it seemed, and he also gave an excellent talk about the Roman baths underneath the hotel. Whatever I asked of him, he always went the extra yard. Any criticism? I had to work hard to come up with one: the fridge in my room was not cold enough!"

"Staff was very friendly, food was great."

"Helpful staff; very modern and clean; great location"

"A real gem. Staff extremely friendly. The design of the hotel is beautiful, the design of the rooms is spectacular. "