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Hotel El Crater

3.5 star property
Art Deco hotel with a full-service spa and a sauna

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Photo gallery for Hotel El Crater

Breakfast, lunch and dinner served
Exterior
Interior
Premium bedding, down comforters, desk, blackout drapes
Lobby sitting area

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down comforters, desk, blackout drapes

Luxury Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Suite, Ground Floor

Premium bedding, down comforters, desk, blackout drapes

Standard Suite, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
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About the neighborhood

Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha

What's nearby

  • Pululahua Geobotanical Reserve - 2 min walk - 0.2 km
  • Monument to the Equator - 8 min drive - 4.9 km
  • Intinan Solar Museum - 8 min drive - 4.9 km
  • Pucara de Rumicucho - 13 min drive - 8.3 km
  • Estadio Rodrigo Paz Delgado - 23 min drive - 20.5 km

Getting around

  • Universidad Central Station - 34 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 69 min drive

Restaurants

  • ‪Vicente's - ‬10 min drive
  • ‪Pizza Equinoccial - ‬9 min drive
  • ‪La Fogata Manabita - ‬9 min drive
  • ‪El Consulado - ‬8 min drive
  • ‪El leñador - ‬10 min drive

About this property

Hotel El Crater

Hotel near Monument to the Equator
A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Hotel El Crater. Treat yourself to a massage, aromatherapy, or a facial at the onsite spa. The on-site restaurant, El Crater, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and luggage storage
  • A banquet hall, concierge services, and massage treatment rooms
Room features
All guestrooms at Hotel El Crater have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Crater

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per night for guests under 21 years old
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

Is Hotel El Crater pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Crater?

Self parking is free at this property.

What time is check-in at Hotel El Crater?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel El Crater?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel El Crater provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Hotel El Crater located?

Situated in the mountains, this spa hotel is 0.3 mi (0.5 km) from Pululahua Geobotanical Reserve and within 3 mi (5 km) of Pululagua and Intinan Solar Museum. Monument to the Equator and San Luis are also within 6 mi (10 km).

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Hotel El Crater Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 114 reviews
Rating 8 - Good. 20 out of 114 reviews
Rating 6 - Okay. 7 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10.
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet for a couples experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Staff & service, amenities, property conditions & facilities
Perfekt friendly stuff and amazing service in the restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with very compfortable accommodations..
Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I’ve visited
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Stayed 4 nights in Apr 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth.

Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Stayed 28 nights in Apr 2023

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Stayed 3 nights in Feb 2023

4/10 Poor

DAVID

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, el lugar muy bonito, limpio, la cama un poco pequeña para alguien que mida más de 1.80m Revisar los procesos de cocina ya que la fruta en el desayuno tenía sabor a cebolla y no la pude comer. La privacidad de algunas habitaciones es cuestionable, tiene una bonita vista al cráter y la cama esta orientada en ese sentido, sin embargo, delante de la habitación, está la vía de acceso de vehículos y personas a tan solo un par de metros, lo cual, inclusive con las cortinas cerradas, por la noche, permite ver todo el interior.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.
Stayed 1 night in Mar 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Stayed 1 night in Mar 2025

8/10 Good

Lluis

Liked: Staff & service, room comfort

Bien

Stayed 1 night in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Stayed 3 nights in Jan 2025

8/10 Good

Franklin w

Stayed 2 nights in Dec 2024