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Hotel Neu-Schönstatt

3.5 star property

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Photo gallery for Hotel Neu-Schönstatt

View from property
Lobby lounge
Exterior
Lobby lounge
1 bedroom, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Studio Suite

1 bedroom, in-room safe, desk, free WiFi

Grand Studio Suite

Highlights

Deck/patio
Separate dining area
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
2 bathrooms
  • 60 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Desk
In-room safe
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Deck/patio
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, desk, free WiFi

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Desk
In-room safe
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
1 Josef-Kentenich-Weg, Quarten, SG, 8883

What's nearby

  • Unterterzen Ferry Terminal - 14 min walk - 1.2 km
  • Walensee - 2 min drive - 3.5 km
  • Paxmal - 14 min drive - 12.8 km
  • Prodalp Express Gondala - 15 min drive - 18.2 km
  • Maschgenkamm Gondola - 18 min drive - 20.6 km

Getting around

  • Unterterzen Station - 17 min walk
  • Altenrhein (ACH-St. Gallen - Altenrhein) - 53 min drive

Restaurants

  • ‪Hotel Restaurant Seehof - ‬8 min drive
  • ‪Sagibeiz - ‬4 min drive
  • ‪Restaurant Seehus - ‬5 min drive
  • ‪Kiosk Bach - ‬8 min drive
  • ‪chrüz Bar & Restaurant - ‬36 min drive

About this property

Hotel Neu-Schönstatt

Property highlights
You can look forward to a terrace, a garden, and a gym at Hotel Neu-Schönstatt. Take some time to relax at the onsite spa. The on-site restaurant, Restaurant Zentrum, features Regional cuisine. In addition to a sauna and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, meeting rooms, and a front-desk safe
Room features
All 65 rooms boast comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Showers and hair dryers
  • Decks/patios, wardrobes/closets, and heating

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: CHF 25 for adults and CHF 25 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Zentrum

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Neu-Schönstatt Hotel
Hotel Neu-Schönstatt Quarten
Hotel Neu-Schönstatt Hotel Quarten

Frequently asked questions

Is Hotel Neu-Schönstatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night.

How much is parking at Hotel Neu-Schönstatt?

Self parking is free at this property.

What time is check-in at Hotel Neu-Schönstatt?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Neu-Schönstatt?

Check-out is at 10:00 AM.

Where is Hotel Neu-Schönstatt located?

Situated in Quarten, this spa hotel is within 1 mi (2 km) of Chrüz, Unterterzen Ferry Terminal, and Unterterzen Cable Car. Walensee is 2.4 mi (3.9 km) away. Unterterzen Station is 17 minutes by foot.

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Hotel Neu-Schönstatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 134 reviews
Rating 8 - Good. 30 out of 134 reviews
Rating 6 - Okay. 13 out of 134 reviews
Rating 4 - Poor. 1 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

9.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suchay

Liked: Staff & service, property conditions & facilities
Really nice experience. Friendly staff and great view of the lake.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and well appointed. The scenery was beautiful and there were paths nearby for walks. The church bells and cowbells provided a nice ambience. We did not realize that the hotel was part of a campus that included the Sisters Of Mary when we booked but it was a nice surprise when we arrived.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful, clean airport, no reception so laurel tricky to get any extra information but very comfortable, great views, spa area, very comfortable. We were only there for 1 night but would have loved to have stayed for more.
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just lovely. Wished we had more time.
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with fantastic views. Comfortable bed and great shower
Stayed 1 night in Aug 2023

8/10 Good

Pinakin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable room, stunning views, a great restaurant with friendly and attentive staff. Good breakfast. Great value for money!
Stayed 2 nights in Jan 2023

10/10 Excellent

Suk Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new condition super clean rooms, smooth self check in , great gym and sauna with great views
Stayed 1 night in Jan 2022

10/10 Excellent

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with magnificent views

Very clean, newly renovated hotel with comfortable rooms, good facilities (restaurant, gym, sauna, relaxation area, roof terrace), magnificent views (also from the balcony), friendly staff and excellent breakfast (also the bbq in the evening was lovely).
Stayed 1 night in Aug 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel run by nuns. Clean, comfortable rooms (everything seems brand new), the most sumptuous and delicious breakfast we had in Switzerland, but the best thing that could excuse everything else if there was anything to excuse is the view - overlooking a beautiful lake and mountains on the other side. If we knew, we would have stayed longer.
Stayed 1 night in May 2023

10/10 Excellent

George, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The property was clean. We had an incredible view of the water. Enough staff spoke English that we were able to accomplish everything we needed to with minimal complications. The breakfast buffet was delicious.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ling yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stay ever

The view is astonishing, it just had taken my breath away, absolutely fabulous!! The room is clean and new, breakfast is good too. Everything is perfect, despite there is a morning bell from the church besides, it could purify my spirit. Consider with this price in Switzerland, I would rate 10 out of 10, would definitely come again!
Panoramic view from balcony
Stayed 2 nights in Feb 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this place as a half way point between here and there. I saw it was on a lake. I was shocked how amazing the view was! I felt I could have been on Lake Como or some other resort…just spectacular and unexpected. The breakfast is across in a separate building and is awesome.
Stayed 1 night in May 2023

2/10 Terrible

Tomer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Boiling hot, Noisy, Weird

No hotel staff present in the place, check in and check out done with a machine, so if you need any help- you have non. The room was boiling hot, with no AC nor Fan, woke up 6:00 AM sweating like crazy to hear insane bell noice coming from the chapel nearby. The only good thing was that it was clean, and its good because you will need to take 3 showers a day after sweating 24/7. I’m traveling A-LOT and it was one of the weirdest experience I had.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

BEAUTIFUL PLACE BUT NO AC

CHECK-IN WAS COMPLICATED BOTH BECAUSE WE HAD BOOKED W POINTS ONLY TO DISCOVER UPON ARRIVAL THEY DO NOT ACCEPT HOTELS.COM POINTS. ADDITIONALLY THERE WAS NO AIR CONDITIONING OF WHICH WE WERE NOT AWARE AND THERE IS NO STAFF AVAILABLE AT NIGHT (IF U RUN OUTR OF TOILET PAPER UR ON YOUR OWN. THAT SAID, PLACE IS BEAIUTIFUL WAS VERY CLEAN AND COMFORTABLE AND INCREDIBLE VIEWS !
Stayed 2 nights in Jul 2023

10/10 Excellent

Nancy A

Liked: Cleanliness, property conditions & facilities
Double-Plus is the spectacular view A key minus is no front desk or which means if you have any questions or requests such as extending your stay, you're out of luck. I desperately hope this does not catch on as a trend at hotels. Another minus is that there is no parking right next to the hotel - you must figure out a way to squeeze your car next to the lobby if you have heavy bags to unload but then move your car to the parking lot a fair way down the hill, which would not be pleasant to walk to and from in inclement weather, or if one had mobility issues and was traveling alone. Aside from those, though, again,the view is spectacular.
Stayed 1 night in Jun 2023

6/10 Okay

Mouhamed

Liked: Property conditions & facilities
Disliked: Staff & service
First the good- It is a beautiful property, nice view and the apartment I had was very nice. However- Like many places in Europe- NO AC! .- Also, this was a self serve hotel? I paid over $400 for a room and could not get the simplest issues resolved or find anyone on the premise that could answer a question or help us. No customer service at all on premise No one that can help you during the day or night when you are asking for a simple fan to stay cool. Not even a FAN was available so we had to swelter during a hot hot stay. I think they can afford someone to assist their customers taking such a fee for their rooms or provide a fan in the room!!!
Stayed 1 night in Jul 2022

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and very clean. Wifi a bit slow and restaurant closed for dinner.
Stayed 3 nights in May 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war perfekt. Schönes Zimmer, tolle Lage mit Aussicht. Womit ich Mühe habe, Check out um 10 Uhr. Das ist in den Ferien zu früh.
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell! Allting var helt super förutom toalettdörren och frukosten som var lite gammal.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

Superbe hôtel avec excellent rapport qualité-prix

Emplacement magnifique avec vue splendide sur le clocher, le lac et la montagne
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Potenzialmente ottimo ma esperienza molto negativa

Hotel molto bello e moderno peccato che il ristorante era già chiuso alle 13,30 e nessuno parlava inglese per dirlo lo abbiamo scoperto solo dopo 20 minuti seduti al tavolo . Se avete bisogno di internet dimenticatevelo , pessimo Wi-Fi
Stayed 1 night in Oct 2024