Quanzhou hotel rooms a the Independent

"Hardware is good.Service is bad. We drove all the way from Shenzhen to the hotel and when we pulled the car to the front of the hotel, a staff came out. His first comment was: you cannot park the car here! No greeting or welcome as we would have expected. How were we supposed to unload luggage?!! Another occasion: we were taking photos of the hotel lobby as we were quite impressed by the design and decoration. A customer service manager stopped us and told us that we could not take photos of the...

"The front desk staff were all very helpful and kind. Not having a cellphone or the English/Chinese language, we still managed to communicate effectively. "

"amazing service from all departments. full breakfast with very delicious local and western foods. very attentive staff especially during breakfast service. one staff in particular Cindy was very warm and caring. she is very hard working and treats all customer well. very positive attitude. Big asset to the hotek"

"Very special food breakfast. Like them all."

"There were mosquitoes in the room. Place is overcrowded during breakfast. Very uncomfortable. Definitely not a 4* hotel."

"預訂部小曹服務很好！！"