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Serenade All Suites - Adults Only Resort

5.0 star property
Adults-only property with 5 restaurants and 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Restaurant
View from room
Hair salon
Couples treatment rooms, sauna, steam room, hot stone massages
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
The price is P17,434
P20,572 total
includes taxes & fees
Dec 17 - Dec 18

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite

Minibar, in-room safe, desk, laptop workspace

Master Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Terrace/patio

Junior Double Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Terrace/patio

Junior Double Room, Pool Access, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Terrace/patio

Junior Double Room, Pool Access, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Exterior

Junior Double Room, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
8.0 out of 10, Very Good, (5281)
The price is P12,220
P14,420 total
includes taxes & fees
Dec 16 - Dec 17
Serenade Punta Cana Beach & Spa Resort - All Inclusive
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About the neighborhood

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cabeza de Toro Beach - 3 min walk - 0.3 km
  • Catalonia Caribe Golf Club - 18 min walk - 1.5 km
  • Downtown Punta Cana - 9 min drive - 8.1 km
  • Los Corales Beach - 23 min drive - 14.9 km
  • Bavaro Beach - 25 min drive - 13.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Bar El Palmeral - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Luxury all-inclusive property near Cabeza de Toro Beach
Located close to Bavaro Beach and Downtown Punta Cana, Serenade All Suites - Adults Only Resort provides a swim-up bar, a beach bar, and a poolside bar. Treat yourself to a sports massage at Serene Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes and yoga classes are offered at the gym; Serenade All Suites - Adults Only Resort also has a coffee shop/cafe, dry cleaning/laundry services, and 4 bars. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, outdoor furniture, and an elevator
  • Massage treatment rooms and a 24-hour front desk
  • Guest reviews say great things the breakfast, beach locale, and pool
Room features
All 325 rooms include comforts such as pillow menus and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Frequently asked questions

Does Serenade All Suites - Adults Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Serenade All Suites - Adults Only Resort?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at Serenade All Suites - Adults Only Resort on Dec 17, 2024 start from P 17,434.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade All Suites - Adults Only Resort pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 12 lbs per pet. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade All Suites - Adults Only Resort?

Self parking is free at this property.

What time is check-in at Serenade All Suites - Adults Only Resort?

Check-in begins at 3:00 PM.

What time is check-out at Serenade All Suites - Adults Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Serenade All Suites - Adults Only Resort?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Serenade All Suites - Adults Only Resort located?

Situated on the beach, this all-inclusive property is 0.2 mi (0.3 km) from Cabeza de Toro Beach and within 9 mi (15 km) of Downtown Punta Cana and Cocotal Golf and Country Club. Bavaro Beach and Los Corales Beach are also within 9 mi (15 km).

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1291 out of 2005 reviews" "
Rating 8 - Good. 422 out of 2005 reviews" "
Rating 6 - Okay. 185 out of 2005 reviews" "
Rating 4 - Poor. 59 out of 2005 reviews" "
Rating 2 - Terrible. 48 out of 2005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JeVohn, st thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed on the Adults only side of the resort but we had full access to the family side and amenities as well. Staff were great and friendly. They was a quiet pool and a party/activities pool and another in between. PLUS the beach. No complaints. Would come again .
Stayed 4 nights in Nov 2024

2/10 Terrible

Chrystian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort did not feel like a 5 start resort. Upon our arrival, we were not greeted with welcome drinks like other guests were. The guy at the front desk who assisted with our check in process did not sound professional or cordial. Our room was not properly cleaned, we found hairs in the shower, the towels and sheets had stains and the whole room just had like an old rag smell. Everyday we were constantly harassed by Xpand employees trying to sell us excursions and what sounded like a timeshare. They would wait for us outside of the buffet to chase us, we even had one guy beg us to attend a “30 min” session because if we did, he would get $50 and he really needed the money. I understand people need to make a living but this made me feel very uncomfortable. As for the food, it was the worst I ever had at an all inclusive. I don’t have big expectations when it comes to food from all inclusive hotels but this was really terrible. Everything tasted old and the employees from the live food stations looked annoyed when you would ask for food. Sadly, the whole staff at the resort lacked costumer skills.
Stayed 4 nights in Nov 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were incredible!
Stayed 7 nights in Nov 2024

6/10 Okay

Satonya Tylise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Regina, East Setauket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach accessories were excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene EMMA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort overall, would definitely go back
Stayed 10 nights in Nov 2024

6/10 Okay

Natanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something , the water or food, had my partner and I feeling unwell. We had the jacuzzi on the balcony and had to request for it to get cleaned. The sheets weren’t changed, just the bed was made. We were unable to dine at a restaurant because no where had availability to make a reservation and we were there for 5days.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carla Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrute mucho mi estadía en este hotel. Los chicos del equipo de entretenimiento hacen un excelente trabajo, no nos aburrimos ni un segundo. La playa muy limpia se podía estar todo el día si deseábamos. La habitación muy moderna, elegimos el swim out suite, el cual estaba muy bonito. Todos los días nos cambiaban las toallas y limpiaban la habitación. El buffet muy bueno, habían dos, con muchísimas opciones para elegir, la comida bastante aceptable para ser de resort. El único problema fue que no alcanzábamos nunca reserva para los restaurantes de la noche, ya que no estaban todos abiertos todos los días. Mención especial a Tais, la chica del front desk que nos ayudó mucho el primer día, Kenny que nos resolvió las mejores excursiones y Alex Sánchez uno de los camareros que fue súper atento con nosotros. Nunca me encontré con un empleado que no estuviera feliz de atendernos, todos fueron amables.
Stayed 4 nights in Nov 2024

4/10 Poor

Kevin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our honeymoon experience at this resort was disappointing. Despite calling a week in advance to emphasize the importance of our trip and inquire about restaurant and excursion reservations, our concerns were dismissed. Upon arrival, we found all the nicer restaurants fully booked, leaving us with only the buffet (which was mediocre) and an Italian restaurant (which was good). We missed out on the steakhouse and seafood options included in our package. The staff was generally unhelpful, dismissive, and seemed disengaged. Excursion booking was frustrating as they offered high prices and tried to push a timeshare presentation for discounts. Instead, we used a highly-rated external tour company after being warned (unprofessionally) by hotel staff about safety risks with outside agencies. The room quality was underwhelming—few working outlets, no basic amenities like an iron, and limited room service options. The adult-only section lacked events, and minimal rain would shut down activities without alternatives. While we had access to the family area, we were poorly informed about its offerings, and the app was confusing. Overall, the experience fell far short of expectations.
Stayed 4 nights in Nov 2024

6/10 Okay

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing but some staff members were rude when I asked a lot of question it was my first time out of the country. Not all staff member but some
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine, will book again
Stayed 7 nights in Nov 2024

2/10 Terrible

Onquah

Charged me for a room i didnt use
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Carol Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serenade is a very pretty resort. The rooms are lovely. The staff are very friendly. The food was ok but I found there was not much variety. It is a small resort so perhaps that accounts for choice selection at the buffet. Also I did not book restaurants when I arrived and when I tried a few days into my trip they were already booked up. They are not open every night so that was part of the problem. The beach is lovely and a nice shallow area that extends quite far so people are not all clustered together. You have to be out by 7:00 if you want a front row beach hut. They fill up quickly.
Stayed 7 nights in Nov 2024

8/10 Good

Tawanda Latisye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful, the room was beautiful and clean. The property was very tranquil and well landscaped. Beware of staff attempting to sell vacation packages.
Stayed 4 nights in Nov 2024

6/10 Okay

Joshua Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t care for this resort at all. They made you make reservations for dining but never had openings to book. Out of the week we were only able to book 2 reservations. The food was sub par at the buffet and after seeing people with the serving spoon in their mouth then back to the bowl for all to use. The best part was the entertainment. The pools were cold including the hot tubs. We had no hot water in our room for the first 2 days.
Stayed 6 nights in Nov 2024

4/10 Poor

Mahfam

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed in Serenade Resort last week and faced so many issues. First of all I should say that the pools and beach were amazing! The rooms were clean too. Our major issue was with the staff, management and services that we had a horrible experience. Staff were really rude, unhelpful and unfriendly. As an example, nobody cleaned the tables around the pool during the day and once my friend took some empty glasses to the bar in order to get new drinks. Apparently, she didn't put them in the right place and the bartender told us you must first put the empty glasses right in front of me to give you new drinks, and he was really really rude! One more time, 6 of us were sitting at a table in an outdoor buffet, as there was not a bigger table available and the waitress made a scene that you are not allowed to sit at a smaller table and gave us a very hard time. Another day, a bartender in the pool refused to give drink to one of my friend saying there were other people before her which was a lie as we all saw my friend was the first in line and I believe she was expecting bigger tips from other group. In another incident, a door inside one of the rooms fell down. The maintenance guy showed up but couldn't fix it and told my friends not to touch it as it may fall down again. Then we asked to change their room and they said it we should sign a form saying Serenade didn't do anything wrong and we will not leave a bad review for them which we refused. I won't recommend this resort at all
Stayed 7 nights in Nov 2024

10/10 Excellent

Shakia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Geoffrey

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Service was not consistent, depending on the employee either you got awesome service or else were not even receiving a smile, borderline arrogance sometimes. Check-in is at 3PM, we arrived early and were not informed that reservation for restaurant ends at 3PM so you won't be able to eat at a restaurant on your arrival day. Also, the hotel had big problem of humidity, the floor of the room gets wet as well as all your clothes (we had to change room as it was dripping wet). 3 table diner restaurants were closed out of 5 so this limited quite a lot the offering Facilities are good (pool, poolbar...) as well as the beach

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN PROPERTY NICE STAFF HOWEVER THERES A FEW INCONSISTENCIES. THE FOOD IS A HIT OR MISS. HUGE PROPERTY NOT ENOUTH DAILY EVENTS. I WAS “VIP” DID NOT GET ANY SPECIAL TREATMENT AND IT WAS MY BIRTHDAY.
Stayed 3 nights in Nov 2024

8/10 Good

Narinder Pal Singh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over a great stay! The suites were huge, and refilled the fridges everyday if needed. Food spots were diverse and very appetizing. Pool options were all fun (and quiet in November). Not many people, adults only side, were interested in any activities…but the family side next door had plenty. Only issue we had was trying to book one of the restaurants, as their online booking system was not stable. Although we managed to book it finally, it got cancelled when we arrived due to an event. It would be nice to have known upfront at arrival that it wasn’t available during certain days.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eseohe Philo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all
Stayed 7 nights in Nov 2024

10/10 Excellent

Nadezhda Fedorovna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this resort for everyone.
Stayed 10 nights in Nov 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star resort
Stayed 7 nights in Jul 2024