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Intercontinental Dominica Cabrits Resort & Spa by IHG

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Intercontinental Dominica Cabrits Resort & Spa by IHG

4 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Creator video - submitted by Lara Espin
4 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Exterior
Restaurant

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Gym
  • Parking included
The current price is P18,271
P21,925 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Grand Suite, 1 King Bed, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Cabrits)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Penthouse, Multiple Beds (Cabrits)

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 261 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobil, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobil, Roll-In Shower)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bathtub, Ocean View (Outdoor Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Bathtub, Ocean View (Outdoor Bathtub)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Ocean View (with Dining Room)

Private kitchen

Grand Suite, 1 King Bed, Ocean View (with Dining Room)

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 112 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Pool Access

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, Multiple Beds (Kalinago)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Villa, Multiple Beds (Kalinago)

Highlights

Balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 426 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Pool Access (Plunge pool access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Pool Access (Plunge pool access)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Bellhall Road, Douglas Bay Cabrits National Park, Portsmouth

What's nearby

  • Cabrits National Park - 9 min walk - 0.8 km
  • Fort Shirley - 6 min drive - 1.7 km
  • Coconut Beach - 8 min drive - 6.4 km
  • Batibou Beach - 26 min drive - 18.5 km
  • Mero Beach - 33 min drive - 31.4 km

Getting around

  • Marigot (DOM-Douglas - Charles) - 75 min drive

Restaurants

  • ‪Shawarma King - ‬6 min drive
  • ‪Purple Turtle Beach Club - ‬14 min walk
  • ‪Keepin' It Real - ‬5 min drive
  • ‪Le Flambeau - ‬7 min drive
  • ‪Riverside Restaurant - ‬6 min drive

About this property

Intercontinental Dominica Cabrits Resort & Spa by IHG

Luxury hotel in the historical district, remodeled in 2023
Consider a stay at Intercontinental Dominica Cabrits Resort & Spa by IHG and take advantage of a marina, a swim-up bar, and a poolside bar. With a black sand beach, scuba diving, and fishing, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the 24-hour gym, as well as activities like snorkeling, sailing, and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and a garden.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, water sports equipment, and tour/ticket assistance
Room features
All 131 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 60-inch Smart TVs with premium channels
  • Balconies or patios, free infant beds, and electric kettles

Languages

English, French, Spanish

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9.6 out of 10, Exceptional, 24 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: XCD 93 for adults and XCD 47 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cabrits Market
  • Kwéyòl Beach Café
  • Rumfire Bar
  • Swim-Up Bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Fishing
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Outdoor pool (guest access)
  • Paddleboard
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • 4 outdoor pools
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,475 square feet of conference space

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a national park
  • Marina
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (42 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Mediterranean architecture
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of XCD 250 per pet, per stay, plus a deposit of XCD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for XCD 322.58 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately XCD 93 for adults and XCD 47 for children
  • Airport shuttle fee: XCD 350 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: XCD 350 (one-way), (up to 12 years old)
  • Pet deposit: XCD 250 per stay
  • Pet fee: XCD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: XCD 322.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Intercontinental Dominica Cabrits Resort Spa an IHG Hotel
Intercontinental Dominica Cabrits Resort & Spa by IHG Hotel
Intercontinental Dominica Cabrits Resort & Spa by IHG Portsmouth

Frequently asked questions

Does Intercontinental Dominica Cabrits Resort & Spa by IHG have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Intercontinental Dominica Cabrits Resort & Spa by IHG?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Intercontinental Dominica Cabrits Resort & Spa by IHG on Jul 28, 2025 start from P 18,270.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Intercontinental Dominica Cabrits Resort & Spa by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of XCD 250 per stay and a fee of XCD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Valet parking is free at this property.

What time is check-in at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Check-out is at noon.

Does Intercontinental Dominica Cabrits Resort & Spa by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of XCD 350 per vehicle applies.

Where is Intercontinental Dominica Cabrits Resort & Spa by IHG located?

Located in Portsmouth, this beachfront hotel is in the historical district and within 2 mi (3 km) of Cabrits National Park, Indian River, and Toucari Bay. Fort Shirley is 1.3 mi (2.1 km) away.

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Intercontinental Dominica Cabrits Resort & Spa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Athlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was great.
Breakfast area
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine Myers

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff! Everyone is so friendly and the grounds are beautiful
Stayed 4 nights in May 2025

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff.
Stayed 4 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort staff very good food very good. I would go back
Stayed 1 night in Apr 2025

8/10 Good

Rungnapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet.

Beautiful clean hotel with amazing pools.
Stayed 3 nights in Oct 2024

10/10 Excellent

Onnaedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property. This hotel set the tone for my entire trip. The food was fresh and organic, but the second day I stayed, there options were quite bland. Nevertheless, this one of the top three places to stay in Dominica.
Stayed 2 nights in Dec 2024

10/10 Excellent

ken godwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very stressed until I got to the property. I was able to chill out and decompress. My best 10days I have ever spent at an hotel. X
Stayed 11 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Dominica!!!! 5 stars all the way around!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay
Stayed 3 nights in Aug 2023

8/10 Good

Giovanni Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing. We had a lovely time.
Stayed 1 night in Jul 2024

8/10 Good

lori

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Restaurant service was terrible.

The hotel is stunningly beautiful, clean and accommodating. The main issue was food and beverage service. The staff had no clue on how to wait on tables, present menus, serve beverage or food. We waited 45 minutes for 4 drinks only to be brought one, told two weren’t available and had to wait again for the last. It was disappointing at best. Food was good but they need training in their restaurants!
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were neat and well organised eith everything a guest would need
Stayed 2 nights in Sep 2023

8/10 Good

Sharon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite relaxing retreat. Friendly and helpful staff. Lady in spa from Madagascar was lovely.
Stayed 2 nights in Dec 2023

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Jumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping was beautiful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Experience!

8/10 Good

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and expansive property, with amazing views of the ocean. Rooms were big, comfortable and well appointed. It is a bit difficult to get to and isolated. The menu is very limited and the spa leaves something to be desired but otherwise would definitely recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dining options are very limited even though we paid for breakfast and dinner. Also property was very quiet, hardly any guests so we didn’t get to use swim up bar or water sports because no one was working them
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was superb. The pool is excellent. There is one restaurant for breakfast with a buffet, and one restaurant for dinner. It did not have everything on the menu, and I found it pricey, although the food was good. Service was very slow, although I didn't mind - I wasn't in a hurry. No beach!
Stayed 6 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property w/ scenic views and great and helpful staff. Swim up bar was closed the entirety of our trip. Oddly enough no iron or ironing board in the room and we were advised that there weren't many on Property but we were provided one on our 3rd day there.
Stayed 4 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so few people (<15) checked in to the resort that they could not justify keeping more than one restaurant open, and sometimes there were no restaurants open. The food was presented nicely but not up to expectations since they also couldn't justify a top rated chef. I felt bad for them. The staff was, however, attentive and helpful.

2/10 Terrible

Precious

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort is beautiful but the price is so high only 10 peope there. The staff don't know customer service and I was informed by the locals up the street that none of the staff were trained at the hotel and was just thrown into their position, so if i were you, i wouldn't bother wasting money or time. They don't have any events at the hotel but a sunday brunch gathering. The pool closes at 6pm everyday and only one restaurant is open with the beach restaurant only open for 5 hours. Fries are $10 US and they burnt our fries til the point they were not edible. Everything and everyone is very inconsistent. Nothing is the same the next day, which includes service, food, etc. I will never stay at this hotel again especially because I love to stay in nice hotels, and this was suppose to be a 5 star hotel but was more like 1 star. I am begging you to save your money. We travel a lot and have never experience this at a hotel or resort. All of the food should automtically be included in your stay because that is how bad the service is, how much food they lack at the restaurant, and how they are overpricing the hotel because they refuse to promote it. They were out of wings and theu are unable to give timeframe for when they will have again. They are unable to give timeframe for anything and do not accompdate in any area. The wings were out the whole 2 weeks. The wifi was out which is connected to TV service in room and for you to use your personal phone. They were very rude.
Stayed 9 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 12 nights in Jan 2025