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SureStay Hotel by Best Western Portland City Center

2.5 star property
Hotel with free breakfast, a short walk to Portland State University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
Exterior
Coffee service
Reception
In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is P4,656
P5,401 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed, Street Level

In-room safe, iron/ironing board, rollaway beds, free WiFi

King Bed, Street Level

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Map
2401 Sw 4th Ave, Portland, OR, 97201

What's nearby

  • Portland State University - 5 min walk - 0.5 km
  • Oregon Health and Science University - 9 min walk - 0.8 km
  • Keller Auditorium - 11 min walk - 1.0 km
  • Oregon Zoo - 6 min drive - 5.0 km
  • Oregon Convention Center - 6 min drive - 6.1 km

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Tasty Corner - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Cheerful Tortoise - ‬7 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel near Portland State University
Located close to Oregon Health and Science University, SureStay Hotel by Best Western Portland City Center provides free continental breakfast, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a vending machine, and a front-desk safe
  • ATM/banking services, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Portland City Center feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

Frequently asked questions

Is SureStay Hotel by Best Western Portland City Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Portland City Center?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Portland City Center on Dec 1, 2024 start from P 4,656.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Portland City Center?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Portland City Center?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at SureStay Hotel by Best Western Portland City Center?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Portland City Center located?

Located in Southwest Portland, this hotel is within a 10-minute walk of Portland State University and Oregon Health and Science University. Oregon Convention Center and Moda Center are also within 3 mi (5 km). Lincoln St & SW 3rd Ave Station and PSU South-SW 5th and Jackson Station are within a 5-minute walk.

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 224 out of 822 reviews" "
Rating 8 - Good. 308 out of 822 reviews" "
Rating 6 - Okay. 168 out of 822 reviews" "
Rating 4 - Poor. 67 out of 822 reviews" "
Rating 2 - Terrible. 55 out of 822 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

LARRY

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here twice as had appts @ Casey Eye Institute so convenient location & dog friendly but property is in need of updating!
Stayed 1 night in Nov 2024

8/10 Good

Adriana

Liked: Amenities
It was ok
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charge for parking was excessive and not identified prior to booking.
Stayed 2 nights in Nov 2024

8/10 Good

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities
While not super close to a lot of place's walking distance was a short drive or Lyft to the main areas we were wanting to explore. The continental breakfast was very standard but perfect for starting the day. Suki's the bar under the motel was perfect for ending a long day with a quick bite to eat.
Stayed 4 nights in Oct 2024

6/10 Okay

Franklin

Traveled with family
It’s a place to sleep, nothing special. The “restaurant “ is a 21 and over bar, not convenient for a family.
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite its proximity to where I was getting surgery, I can honestly say I’ll never be back here again. TV is the size of a phone when sitting on the bed, wall AC/Heat didn’t heat up, outlets are in metal conduit on walls instead of inside, all the furniture was damaged one way or another, and it legitimately felt like the toilet was going to fall out from under someone and through our floor to the first floor room. I’m very surprised Best Western allows their name to be on this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Stayed 2 nights in Sep 2024

2/10 Terrible

Leslie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean quiet stay. Staff was very friendly. Great food and drinks right below the hotel. Will stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Ashleigh

Liked: Staff & service
Decent budget motel. Area was kinda meh but easy to commute around (walk, public trans and highway). Noisy traffic during the day. The staff was super friendly and welcoming plus they offered a continental breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

tamara, Kelso

Liked: Cleanliness, staff & service, property conditions & facilities
I love the price! The hotel is very clean and well maintained. The beds are really comfortable. Staff is friendly and helpful. I would definitely recommend this motel.
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

It was very pleasant
Stayed 1 night in Sep 2024

8/10 Good

Donnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, the staff were very helpful and professional. However there are alot of homeless people who tend to wander onto the property. The staff does keep a close eye out for that and does a good job chasing them off. Overall i would stay here again in the future.
Stayed 3 nights in Sep 2024

6/10 Okay

Curran

Liked: Cleanliness, staff & service
It's a cheap motel, not fancy but serviceable. About what you would expect for the price. My only real complaint was that it got noisy because I was in a room above the bar that's under the property and the room wasn't noise insulated so I heard the noisy people in the hallway.
Stayed 2 nights in Sep 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, works just fine
Stayed 3 nights in Sep 2024

6/10 Okay

Taylor

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Typical cheap and old hotel. Obvious water damage in walls that had an odor of mold.
Stayed 1 night in Sep 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a terrible location, the room was filthy, smelled of cigarettes, but the staff was very helpful and answered any questions.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Business traveler
Disliked: Amenities
Tub would not drain. Had to jiggle the drain to open. Terrible shampoo. Terrible conditioner. Shower curtain dirty like a cloth hanging down. I asked desk clerk when I checked in, it was kind of a not really friendly. And I asked her about it later, and she said well there’s just a lot of strange people like that around here. I said well I’m not one of those people.
Stayed 1 night in Aug 2024

4/10 Poor

Vivek J

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not value for money
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very kind staff each time I was around them. The room wasn’t the cleanest. I found hairs from previous occupant around the bathroom: on the sink counter and next to the rolled up plastic mat on the shelf on top of the toilet. The table in the room did not appear to be wiped down- it had lots of markings on it but the top of the dresser where the TV is appeared wiped down so I felt better putting my items on top of that and less on the table. The windows were not sound proof so I could hear the traffic outside on the street and the lighting in the room was very poor because it was all very bright. The free breakfast offered good, hot coffee but very limited food options with most items individually sealed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints whatsoever, perfect stay
Definitely will be back, really enjoyed our stay. Room and bathroom were very nice. Parking was great.
Stayed 1 night in Aug 2024