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InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

Exterior
4 outdoor pools, pool umbrellas, sun loungers
Frette Italian sheets, premium bedding, down comforters, in-room safe
Interior
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Gym
  • Room service
The price is P14,250
P16,160 total
includes taxes & fees
Jan 18 - Jan 19, 2025

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Classic Room, 2 Twin Beds, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds, Balcony, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

Private kitchen

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 494 sq m
  • Ocean view
  • Sleeps 9
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 305 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Room, 1 Bedroom (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 Bedroom (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 91 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 Bedroom, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Club Lounge Access

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, Club Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 426 sq m
  • Ocean view
  • Sleeps 7
  • 3 Twin Beds

View all photos for Classic Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 153 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Club Lounge Access, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Penthouse, 1 Bedroom, Club Lounge Access, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms

Resort view

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 89 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Balcony, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

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9.2 out of 10, Wonderful, (142)
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P11,976 total
includes taxes & fees
Jan 14 - Jan 15, 2025
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About the neighborhood

Map
Bai Truong, Duong To Ward, Phu Quoc, Kien Giang, 920000

What's nearby

  • Sonasea Phu Quoc Night Market - 6 min drive - 3.2 km
  • Sonasea Beach - 7 min drive - 3.4 km
  • Suoi Tranh Waterfall - 15 min drive - 7.1 km
  • Sao Beach - 17 min drive - 11.4 km
  • Phu Quoc Beach - 19 min drive - 10.8 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 15 min drive

Restaurants

  • ‪Espresso Cafe - ‬14 min drive
  • ‪Ink 360 - ‬9 min walk
  • ‪Sailing Club Phú Quốc - ‬12 min walk
  • ‪Rice Market - ‬15 min walk
  • ‪Tropicana Restaurant - ‬6 min drive

About this property

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

Luxury family-friendly hotel located in Long Beach
You can look forward to a free breakfast buffet, golfing on site, and a beach bar at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a detox wrap, a Swedish massage, and a body scrub at HARNN Heritage Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; other things to do include beach yoga and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, bike rentals, and express check-in
  • Babysitting (surcharge), free newspapers, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 459 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Frette Italian sheets and down comforters
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 46-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Romanian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 15 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ink 360
  • LAVA
  • Ombra
  • Sea Shack
  • Sora & Umi

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Library
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Tile flooring in room

More

  • 19 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1470000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1080000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1470000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Phu Quoc Long Beach
InterContinental Phu Quoc Lon
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel Hotel

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort, an IHG Hotel have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel on Jan 18, 2025 start from P 14,250.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Phu Quoc Long Beach Resort, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Phu Quoc Long Beach Resort, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1080000 per vehicle applies.

Where is InterContinental Phu Quoc Long Beach Resort, an IHG Hotel located?

Nestled on the beach, this Long Beach hotel is within 2 mi (3 km) of Waterfront Beach Square, Sonasea Beach, and Sonasea Phu Quoc Night Market. Sao Beach and Phu Quoc Beach are also within 9 mi (15 km).

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 311 reviews" "
Rating 8 - Good. 57 out of 311 reviews" "
Rating 6 - Okay. 18 out of 311 reviews" "
Rating 4 - Poor. 9 out of 311 reviews" "
Rating 2 - Terrible. 3 out of 311 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jin Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Elaine M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room with the oceanview and balcony 💕
Stayed 2 nights in Oct 2024

10/10 Excellent

Donghyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience with my stay in InterContinental Long Beach!
Stayed 6 nights in Oct 2024

10/10 Excellent

John Ki Ho

Stayed 3 nights in Jul 2024

10/10 Excellent

Tommy, San Jose

Liked: Cleanliness, staff & service, amenities
Verry good
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew, Bradenton

Stayed 2 nights in Apr 2024

10/10 Excellent

Seungyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Nghia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly, and professional staffs.
Stayed 6 nights in May 2024

10/10 Excellent

David

Stayed 3 nights in Mar 2024

8/10 Good

Chi Thanh

Liked: Cleanliness, staff & service
Outdated 4* resort in Phu Quoc
The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hyunseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 3 nights in Jan 2024

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of helpful staff yet they can’t seem to execute timely food and drink service. Possibly overwhelmed because of holiday guests numbers.
Stayed 5 nights in Dec 2023

10/10 Excellent

Masahiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Vicky

Stayed 2 nights in Dec 2023

10/10 Excellent

Youngdo, Vancouver

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Mayslanding

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for VACATION, very good breakfast
Stayed 4 nights in Dec 2023

8/10 Good

Long

Stayed 2 nights in Nov 2023

8/10 Good

Long

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.
Stayed 2 nights in Nov 2023

10/10 Excellent

CHIN BIU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Lachlan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing atmosphere and staff, best resort on Phu quoc.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to fault this Hotel/ Resort. Impeccable grounds with amazing pools. Excellent friendly staff and beautiful rooms. Would come back in a heartbeat Travelled with family and stayed for 9 nights
Stayed 8 nights in Jul 2023