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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, a quick walk to Celebrity Theater

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Exterior
Room amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
The price is P4,653
P5,238 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

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Pool
Hot Tub
Breakfast included
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7.0 out of 10, Good, (1177)
The price is P5,242
P6,197 total
includes taxes & fees
Nov 24 - Nov 25
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About the neighborhood

Map
3037 E Van Buren St, Phoenix, AZ, 85008

What's nearby

  • Celebrity Theater - 6 min walk - 0.5 km
  • Footprint Center - 6 min drive - 5.8 km
  • Phoenix Convention Center - 6 min drive - 6.0 km
  • Chase Field - 6 min drive - 5.5 km
  • Phoenix Zoo - 14 min drive - 14.5 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater
Located close to Chase Field, SureStay Hotel by Best Western Phoenix Airport provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • RV/bus/truck parking, multilingual staff, and a vending machine
  • A TV in the lobby, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 8 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Nov 24, 2024 start from P 4,653.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Phoenix Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Phoenix Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-out is at 11 AM.

Does SureStay Hotel by Best Western Phoenix Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay Hotel by Best Western Phoenix Airport located?

Located in Downtown Phoenix, this hotel is 0.3 mi (0.5 km) from Celebrity Theater and within 6 mi (10 km) of Chase Field and Footprint Center. Phoenix Convention Center and Phoenix Theatre are also within 6 mi (10 km). 24th Street - Washington Station is 20 minutes by foot and 38th Street - Washington Station is 20 minutes.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 635 out of 1910 reviews" "
Rating 8 - Good. 537 out of 1910 reviews" "
Rating 6 - Okay. 294 out of 1910 reviews" "
Rating 4 - Poor. 170 out of 1910 reviews" "
Rating 2 - Terrible. 274 out of 1910 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Holly

Traveled with family
Disliked: Amenities, property conditions & facilities
We did not end up staying here because of the location. It wasn’t in a very good part of town. Pictures can be deceiving. Gentleman at the desk was kind enough to cancel my reservation and charge me a night for doing so.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ruth, Tucson

Traveled with partner
Property was under construction. Noisy and dusty. Had to call about noise after 7 pm. Renovated rooms are nice. Long walk to front desk
Stayed 1 night in Nov 2024

8/10 Good

Shelley, st johns

Liked: Cleanliness, staff & service, property conditions & facilities
Doing repairs so lots of hammering
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

John

For the money very poor
Stayed 1 night in Nov 2024

2/10 Terrible

Colette

Disliked: Property conditions & facilities
The room Reno’s are nice. Shuttle service was a definite plus. Rooms were under renovation upon arrival and got put directly under the drilling and hammering! Shortly after unpacking and organizing for the night we heard water dripping, the workers did something above us and caused a leak in the bathroom roof that was very extensive! We went to tell the front desk and got a room down the hall upstairs but neither front desk worker even came to the room to see what happened or offered assistance! Once we got our new room we had no water in that one. We decided to finally go for supper to relax and hope it would be turned on when we arrived and it was. Not happy customers
Stayed 1 night in Nov 2024

10/10 Excellent

Verla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly renovated and very nice. Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

George, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Not very expensive for the services is giving. Also, personel very polite. Rooms just renovated. Shutter to Airport.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights prior to a flight out of Phoenix. It was great for this purpose and the free shuttle to the airport was really handy. Beds were comfortable. All in all, we would stay again for convenience of airport access.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. I've now stayed at this property a total of 10 days within a month's time. Very clean, recently renovated and modernized, relatively quiet, and the staff are fantastic. I highly recommend it.
Stayed 2 nights in Nov 2024

8/10 Good

Mykenzie

Stayed 1 night in Oct 2024

6/10 Okay

Andreea

Liked: Cleanliness, amenities
The property was clean but under construction. On Saturday, November 16, 2024, I was without water for over 3 hours. When I asked if they could switch me to another room that had water, they said the manager doesn’t allow that. I was upset hearing that there was no option for them to help me out. If the water didn’t come back within the time frame I needed, I would have left the hotel to find another place to stay at. Overall, the stay experience was decent along with free shuttle rides to airports and back.
Stayed 2 nights in Nov 2024

8/10 Good

Anne, Teulon

Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Room is nice & close to airport.
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Stayed 1 night in Oct 2024

6/10 Okay

Carolyn, Sandpoint

Liked: Cleanliness
Check in did not accept my perfectly good/paid up Mastercard. Said it was from a financial institution, not a bank. But is from the well known Bank of Melon. This was stressful because i was counting on using the card going abroad the next morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Ed, OMAHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a spot near an airport
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Ajax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome for airport. Even have a shuttle if you need one
Stayed 1 night in Nov 2024

4/10 Poor

Howard L., Martinsburg

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had experienced luke-warm hot water, and iron in room did not work, and continental breakfast was quite lame. Also depending upon your room on property, could be way in the back needing a vehicle to get to the front of the property, which parking could be limited.
Stayed 1 night in Nov 2024

4/10 Poor

Angel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was advertised as "newly remodeled" and it probably was. They were actually working on additional units across the parking lot from where my room was. Yes, it had been "updated" with fake wood-look flooring and the bathroom had updated shower (converted from tub) and sink amenities. Was any of it attractive? Not to my liking. The drapes were a bit short and didn't close all the way so the parking lot lights came into the room, as well as the sunlight. The noisy family upstairs wasn't quieted by the flooring and poor insulation. Perhaps better underlayment on the second floor would have helped. The parking lot was lit up like forever which was a comfort when I returned from a concert at 1 am. Although only one short block to the local Jack in the Box, I was advised not to walk it alone. EEK! Breakfast was kind of crappy but the Cranberry water was very good. Yukky defrosted frozen doughnuts, sugared cereal, unfriendly yogurt machine didn't make breakfast comforting or any good. The courtesy shuttle provided by the airport made a good pick up and drop off, saving a few bucks on Uber. Would I stay here again? No way, but, the staff was very friendly and helpful. Sorry this review wasn't better, but if I had read one similar prior to booking, I wouldn't be writing this one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled room - reasonably priced. Clean.
Stayed 1 night in Nov 2024

6/10 Okay

JOHN

Stayed 1 night in Oct 2024

10/10 Excellent

Rose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Nov 2024