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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Escape to an oasis of comfort and convenience. Savor your morning coffee in the lobby and enjoy a refreshing dip in our outdoor pool.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Outdoor pool
Exterior
Lobby
Room amenity
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
The price is P5,207
P5,862 total
includes taxes & fees
Jan 27 - Jan 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Country Inn & Suites by Radisson, Phoenix Airport, AZ

Pool
Hot Tub
Breakfast included
Free airport shuttle
8.0 out of 10, Very Good, (2011)
The price is P6,184
P6,961 total
includes taxes & fees
Jan 26 - Jan 27
Country Inn & Suites by Radisson, Phoenix Airport, AZ
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About the neighborhood

Map
3037 E Van Buren St, Phoenix, AZ, 85008

What's nearby

  • Celebrity Theater - 6 min walk
  • Footprint Center - 6 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 6 min drive
  • Phoenix Zoo - 14 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater
Located close to Chase Field, SureStay Hotel by Best Western Phoenix Airport provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • RV/bus/truck parking, a TV in the lobby, and multilingual staff
  • A vending machine and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Jan 27, 2025 start from P 5,207.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Phoenix Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Phoenix Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-out is at 11 AM.

Does SureStay Hotel by Best Western Phoenix Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay Hotel by Best Western Phoenix Airport located?

Located in Downtown Phoenix, this hotel is 0.3 mi (0.5 km) from Celebrity Theater and within 6 mi (10 km) of Chase Field and Footprint Center. Phoenix Convention Center and Phoenix Theatre are also within 6 mi (10 km). 24th Street - Washington Station is 20 minutes by foot and 38th Street - Washington Station is 20 minutes.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 682 out of 1901 reviews" "
Rating 8 - Good. 516 out of 1901 reviews" "
Rating 6 - Okay. 293 out of 1901 reviews" "
Rating 4 - Poor. 156 out of 1901 reviews" "
Rating 2 - Terrible. 254 out of 1901 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tanaka

I did not like that they would charge you for a "stained" towel. Absurd! The cost to replace ridiculous. They did not state this on Expedia otherwise I would have not stayed at SureStay. I took a video of the room right when I stepped in and after my stay. I was scared to use the towels. When I checked out I overheard the staff asking a customer if they wanted the cleaning staff to check their towels and bedding. Again absurd and a waist of time for both the cleaners and the customer.
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was terribly loud! The sound transfer from upstairs to downstairs was awful i could hastings sleep! The breakfast was sub par as well. Staff was nice and helpful and the faculty was clean and updated. I would not stay here again though.
Stayed 1 night in Jan 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night. Property was clean, bed comfortable. Downside—We arrived early from our flight via shuttle without a car. Rooms were ready, but we were told we would have to pay an extra $25 to check in early. We own an Airbnb and would gladly allow a complementary early check in if the unit was ready. However, We really didn’t have a choice, since we were standing there with our bags and no where to safely store them. Also, there were no nearby conveniences like restaurants or stores to walk to. Lastly, there is a metal platform around the bed, which get inadvertently kicked and is startling, which seems like a poor design.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Traveled with family
Liked: Property conditions & facilities
Good
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
The motel is in the process of a face lift, and looks great! Nice furnishings and finishes. Unfortunately, my TV cable box did not work. They offered to move me to a different room. I would stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REASONABLE staff friendly helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful in suggesting some good restaurants.
Stayed 1 night in Jan 2025

6/10 Okay

Julie

Interior is quite clean, but the property/area is super sketchy. Doesn’t feel super safe or that there’s oversight. I didn’t feel comfortable leaving!
Stayed 1 night in Jan 2025

10/10 Excellent

Obed

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find quieter street. Beds comfy big tvs close to airport w shuttle. Great italian restaurant 6 min away. Great price too!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good stay.
Stayed 1 night in Jan 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style building that has been recently upgraded. Upgrade workmanship seemed a little rough, sink installed backwards, door deadbolt that didn't latch, cheap bed frame, etc. It was clean and had all we needed. Overall, not bad for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and orderly, from the lounge area to the hotel room, and the staff was courteous.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dixa

Liked: Cleanliness, property conditions & facilities
It was very nice and clean
Stayed 1 night in Jan 2025

6/10 Okay

Cheryl

Not the worst property, but not the best. We chose this last minute because it was cheap and near the airport , so that was great, but it’s definitely a “motel” feel.
Stayed 1 night in Jan 2025

2/10 Terrible

JEFFREY, Las Vegas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My non-smoking room smelled like cigarette smoke. Receptionist would not give me another room. Receptiinist would not refund my room cost. There were bugs crawling on the floor. Do not stay here. Stay anywhere else. I will never stay here again. Awful experience!
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. Room was recently renovated. Someone was blowing dust out of the parking lot the morning I checked out to keep area clean. Desk personnel were helpful. However, I took a walk on the street the hotel is located on and found two or so homeless tents to the west of the hotel. A perfectly fine place to stay but be aware of the neighborhood.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, quiet, good breakfast friendly helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Walida

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Front desk staff very helpful
Stayed 1 night in Jan 2025

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Hot water not working and problem not addressed despite repeated requests
Stayed 1 night in Jan 2025