JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property
Luxury Phoenix resort in Desert Ridge with 6 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

5 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Property amenity
View from room
Pillowtop beds, in-room safe, desk, laptop workspace
6 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Gym
  • Breakfast available
  • Room service
The price is P24,893
P31,655 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 28 of 28 rooms

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Resort View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Resort View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Resort View (Patio)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking, Mountain View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5350 E Marriott Dr, Phoenix, AZ, 85054

What's nearby

  • Desert Ridge Marketplace - 5 min walk - 0.5 km
  • Musical Instrument Museum - 3 min drive - 2.7 km
  • Mayo Clinic Hospital - 4 min drive - 3.4 km
  • Reach 11 Sports Complex - 6 min drive - 5.3 km
  • Kierland Commons - 9 min drive - 9.7 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪AMC DINE-IN Desert Ridge 18 - ‬9 min walk
  • ‪Islands Restaurant Phoenix - ‬12 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬15 min walk
  • ‪Yard House - ‬9 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Luxury family-friendly resort near Desert Ridge Marketplace
A golf course, a poolside bar, and a terrace are just a few of the amenities provided at JW Marriott Phoenix Desert Ridge Resort & Spa. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to a Swedish massage, aromatherapy, or a facial at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; JW Marriott Phoenix Desert Ridge Resort & Spa also has shopping on site, a firepit, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this resort include:
  • 5 outdoor pools and a children's pool, with a lazy river, cabanas, and sun loungers
  • Buffet breakfast (surcharge), bike rentals, and 8 outdoor tennis courts
  • Valet parking (surcharge), babysitting (surcharge), and a banquet hall
  • A ballroom, an elevator, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 950 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 63-inch Smart TVs with Netflix and premium channels
  • Balconies or patios, wardrobes/closets, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 241,101 square feet of conference space
  • 29 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

Frequently asked questions

Does JW Marriott Phoenix Desert Ridge Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at JW Marriott Phoenix Desert Ridge Resort & Spa?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Phoenix Desert Ridge Resort & Spa on Jan 2, 2025 start from P 24,892.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phoenix Desert Ridge Resort & Spa pet-friendly?

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa allows dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 150.00 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees.

How much is parking at JW Marriott Phoenix Desert Ridge Resort & Spa?

Self parking is available for USD 27.00 per day. Valet parking is available for USD 42.00 per day.

What time is check-in at JW Marriott Phoenix Desert Ridge Resort & Spa?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at JW Marriott Phoenix Desert Ridge Resort & Spa?

Check-out is at 11 AM.

Where is JW Marriott Phoenix Desert Ridge Resort & Spa located?

This family-friendly Phoenix resort is located in the suburbs, within a 5-minute walk of Wildfire Golf Club and Desert Ridge Marketplace. Mayo Clinic Hospital is 2.1 mi (3.4 km) away.

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews" "
Rating 8 - Good. 186 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cecilia

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there for a conference and the organizers had negotiated to have the resort fees waived (as we are at the conference all day and won’t be able to use the facilities anyways) - but since I booked through Expedia, they charged me $55 per day for the entire stay. Absolutely unreasonable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Staff & service
Truly awful place to stay. It’s a downmarket resort. 22 degrees outside and yet they have an ice rink and a snow machine! Would be interesting to compare these “features” with Marriott’s sustainability policy. Overall - over priced, over the top and not worth a visit
Stayed 4 nights in Nov 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Renata E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a breath taking experience to be there. The resort is situated in a beautiful area with gorgeous palm trees and other plants around. The swimming pools and water park provided excellent services. A shopping area is located within a walking distance and provides excellent access to many restaurants, bars and stores.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is simply outstanding. There is something for everyone. We chose Sky Island and rented a pool cabana for the dat. This was a wonderful respite at the end of a glamping trip. Our restaurant choices were plenty and they offered one of our favorite Rose wines which we took as a welcome sign! Spent two wonderful nights - would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent grounds, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. We wanted a few “luxury” days following a glamping trip and the JW didn’t disappoint! The room was cool and comfortable, the grounds well landscaped and absolutely immaculate. Can’t speak highly enough of the service levels. Enjoyed a cabana on Sky Island, super pleasant. Food was all high quality. I would very much recommend!
Stayed 1 night in Sep 2024

8/10 Good

Fernanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and friendly service. Fun activities and amenities at the resort. Everything was beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and fun for kids and adults ,friendly stuff...
Stayed 3 nights in Aug 2024

6/10 Okay

john

Liked: Staff & service, property conditions & facilities
Room was not ready till almost 530pm Too many people allowed into resort facilities that were not staying at the resort. crowded pool areas are unpleasant and unsanitary
Stayed 1 night in Sep 2024

10/10 Excellent

moses

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Shiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tetiana

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfortable. The staff are helpful and pleasant. It is convenient for shopping and outside dining. There were many ammenities. If you plan to spend alot of time at the pool i recommend reserving a lounger or something. It was hard to find available seating. Not that it wasnt available you just had to walk around and look for it. But i was only one person. For a group it would be better to reserve. The private reserved areas looked beautiful. If you could affrd that i would recommend it. I lost my eye glasses in the lazy river and when i told the life gaurds they were right on it and found my glasses. Thank God. I was grateful for them. You will enjoy your stay here.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
This place is very nice. Weather is the restaurants the walk the pool the exercise room. It’s all very nice. The staff are also kind and helpful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rubyliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It’s always amazing when we stay here! We love the cleanliness, environment, service and more!
Stayed 1 night in Jul 2024

10/10 Excellent

Esmael

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela, Oak Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing pools and views.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, won't be staying there again
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, large spacious rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024