8/10 Good
Zion Jester
Nov 19, 2024
Liked: Staff & service, amenities, property conditions & facilities
PROS: Quiet area. The hotel is at the far side of station 1 which is away from the noise and crowd of station 2. It gives you a sense of solace when swimming due to minimal crowds. The walk to station 2 by the beach is ~15 mins (or you can use an etrike for quick convenience). Staff are all very friendly and accommodating. They kept all areas clean round-the-clock and amenities well stocked. Their airport pick-up and drop off is a HUGE stress reliever.
CON: After riding the van from the airport to the check in area, just prior to the boat to boracay, we were told to sit and asked for our IDs. After a few mins, it was time to ride the boat, or so I thought. The boat left without me but they took my bagagge. When the tourists before and after me have left the premises and I was alone, I sensed something was wrong. I asked around and asked how long the wait is and they said 5mins. Then I heard one staff exclaim a shocked expression before approaching me. He claimed he called me for the boat ride which was a LIE since I’ve been sitting in the same chair. Considering the check in area is small, I would’ve heard it. Plus, I heard them when they asked for my ID, why would I not hear him for the boat ride? I don’t want to stay forever at the check in area, let alone be separated from my luggage. As patient as I was since mistakes happen, he kept insisting that he did call me which increased my irritability (the jetlag and lack of sleep did not help). Thankfully my bag was secure.
Zion Jester
Stayed 3 nights in Nov 2024