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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property
Hotel in Phoenix with free parking

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Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Two beds with headboards and pillows, a nightstand with a lamp and phone, and framed pictures adorn this cozy space.
Guests can enjoy a refreshing swim in the pool surrounded by a white fence and adjacent to a building with a balcony.
Convenient vending machines offer a range of beverages and snacks.
Cozy retreat with a single bed, nightstand, and wall-mounted mirror.
Two beds with quilted bedspreads and white pillows, a wooden headboard, and a wall-mounted lamp.

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029

What's nearby

  • Castles N' Coasters - 2 min drive - 1.9 km
  • Metrocenter - 2 min drive - 1.9 km
  • Arizona State University-West Campus - 6 min drive - 5.7 km
  • Grand Canyon University - 9 min drive - 10.2 km
  • Biltmore Fashion Park - 16 min drive - 17.3 km

Getting around

  • Montebello-19th Ave Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Hotel located in North Mountain
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A banquet hall, multilingual staff, and meeting rooms
  • A vending machine
Room features
All 133 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Kitchenettes, full-sized refrigerators/freezers, and microwaves

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

Frequently asked questions

Does HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?

Self parking is free at this property.

What time is check-in at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway located?

Located in North Mountain, this hotel is 1.3 mi (2 km) from Castles N' Coasters and 1.3 mi (2.1 km) from Metrocenter. Arizona State University-West Campus and University of Phoenix-Northwest Learning Center are also within 6 mi (10 km).

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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 135 out of 1002 reviews
Rating 8 - Good. 80 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 587 out of 1002 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and pool was clean
Stayed 7 nights in Jun 2025

8/10 Good

Billy

Liked: Staff & service
Disliked: Amenities
The facility was inexpensive, but good for the price
Stayed 1 night in Jun 2025

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here very unsafe. Management is horrible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great for me to relax and be comfortable after work. Its affordable.
Stayed 7 nights in May 2025

2/10 Terrible

Larone

Disliked: Cleanliness, staff & service, property conditions & facilities
Took my deposit and I didn’t even stay there
Stayed 1 night in Jun 2025

2/10 Terrible

Hallie

The women working at the front desk was the only good thing.
Stayed 7 nights in Mar 2025

2/10 Terrible

Troy

Disliked: Cleanliness, amenities, property conditions & facilities
Looked ok
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of homeless people staying in the parking lot of the facility
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Ruth was amazing, we got there late and she helped and explained everything making it so much easier for us.
Stayed 2 nights in Apr 2025

4/10 Poor

Geetha Priya

Disliked: Property conditions & facilities
Sink water was dripping and no hot water
Stayed 3 nights in Jun 2025

2/10 Terrible

Victor

Disliked: Cleanliness, amenities
There was no pillows, no covers, shower curstn,, no towels, the sheets they offered were not clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is Great , staff friendly and helpful , Maintenance on top of things , landscaping neat and clean .
Stayed 7 nights in Feb 2025

8/10 Good

Theresa Jeane

Liked: Staff & service
Disliked: Property conditions & facilities
excellent location, but needs some upgrading. The new management is working on it, but needs a hair dryer, coffee maker, etc.
Stayed 6 nights in Apr 2025

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't anything like the pictures the staff was rude no towels the roo. Was dirty it looked like a motel 6 on drigs it was a really horrible place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Laila

Liked: Staff & service
Great location
Stayed 2 nights in Oct 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend staying here. Toilet didn’t work and cockroaches in various areas of the room. Looked at 2 other rooms and found they also had cockroaches as well. Checked out right afterwards. Left message for manager Julie and no return calls or refund.
Stayed 1 night in May 2025

8/10 Good

Marcelino

Liked: Cleanliness, amenities
The lay out of the room was different and didnt remind me it was an actual hotel room. The things I didnt like about the room was that the door didnt have a weather strip which u can see the sunlight and the noises from the hwy traffic is insane. insects also worry me coming in thru the crack of the door.
Stayed 2 nights in May 2025

2/10 Terrible

Maricar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its disgusting!
Stayed 1 night in Apr 2025

4/10 Poor

FRANK

Disliked: Staff & service, amenities, property conditions & facilities
Price
Stayed 7 nights in Feb 2025

10/10 Excellent

Angell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Dec 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

They refused to refund me for the stay when I couldn’t pay the $100 fee so I wasn’t able to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The woman running the desk was amazing unfortunately the place was really rundown, furniture broken, walls/surfaces were dirty/stained/had holes and doors were beaten bent in and felt unsafe. We did not stay and did not touch the room. The woman at the desk refunded the deposit and tried helping us but the manager refused to refund me for the night stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor property. Worst i have ever seen.
Stayed 1 night in Mar 2025

2/10 Terrible

a

Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. The refrigerator was broken inside and out. The floors and table were not clean. The cupboards were broken and dirty. There was black mold in the shower. I had to request at check in linens for the bed and towels. There were dead spiders on the wall and in the corners. The sink was cracked. The room smelled of cigarettes. There were other guests smoking weed right outside my room. The key card didn’t work. Upon informing staff, I was handed a rag and spray bottle of cleaner.
No toilet paper holders
Substance on table and rips in chairs (only 2 for a reservation of 4)
Dead insects on floor
Cracks in the sink
Stayed 3 nights in May 2025

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

This hotel is a joke, we arrived at 1am due to delayed flight and they would not check us in saying our reservation expired
Stayed 1 night in Feb 2025