4/10 Poor
bonnie
Oct 9, 2024
Liked: Cleanliness
Disliked: Staff & service
Staff was not very helpful. Though the restaurant was to be open from 8-8:30 , there was no one really to service you as stated. We ended up eating at next door Dream Seas. Also, a credit was due me to an upgrade that went unused. Lots of difficulty getting their onsite staff To understand. This is STILL a unsatisfied action. Lots of noise from other rooms. Could hear thru walls. Lastly, lots of steps—not only to get to property which was expected since they are at bottom of cliff but within hotel. Crazy twisty turvy steps without rails . Very uneven and they cross over floors and rooms in a mad design. We made the must if it as the beach was very fun to explore but if you like service, ease, and comfort—I do NOT recommend
bonnie
Stayed 1 night in Oct 2024