Grand Hyatt Indian Wells Resort & Villas

4.5 star property
Luxury hotel with 9 outdoor pools and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Indian Wells Resort & Villas

Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Couples treatment rooms, sauna, spa tub, steam room, body treatments
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Gym
  • Room service
    Room service
  • Bar
    Bar
The price is P15,851
P21,359 total
includes taxes & fees
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 26 of 26 rooms

Room, Terrace (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Resort view
  • Sleeps 4
  • 2 King Beds

Penthouse (Suite)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 88 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Room (2 Queen Beds with Sofa Bed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Pool View (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 King Beds

Family Room (1 King Bed with Bunk Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 81 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Champions)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 102 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Resort view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse (Suite, Pool or Golf View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Golf view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Golf View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Villa with 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 102 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Two Bedroom Villa with 2 King Beds

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 139 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

Room, Pool Access (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 King Beds

Penthouse, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

Presidential Villa

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Villa with 1 King Bed and 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 139 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
44 - 600 Indian Wells Ln, Indian Wells, CA, 92210

What's nearby

  • Indian Wells Golf Course - 2 min walk - 0.3 km
  • Indian Wells Golf Resort - 3 min walk - 0.3 km
  • Indian Wells Country Club - 20 min walk - 1.7 km
  • Spa Esmeralda - 4 min drive - 3.1 km
  • Indian Wells Tennis Garden - 5 min drive - 3.5 km

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs Intl. Airport (PSP) - 32 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Jack in the Box - ‬6 min drive
  • ‪Del Taco - ‬4 min drive
  • ‪Eureka - ‬4 min drive
  • ‪Lunch Box - ‬6 min drive

About this property

Grand Hyatt Indian Wells Resort & Villas

Luxury family-friendly hotel near Indian Wells Golf Resort
Located close to Indian Wells Tennis Garden and Living Desert Zoo and Gardens, Grand Hyatt Indian Wells Resort & Villas provides a golf course, free water park access, and a poolside bar. Adventurous travelers may like the fitness classes, volleyball, and Pilates at this hotel. Indulge in a Swedish massage, a detox wrap, and a body scrub at the onsite spa. The on-site Californian cuisine restaurant, Lantana, offers breakfast, lunch, dinner, and al fresco dining. Yoga classes are offered at the health club; the property also has a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • 9 outdoor pools with a lazy river, a waterslide, and cabanas
  • Full breakfast (surcharge), free bicycle rentals, and 3 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Wedding services, massage treatment rooms, and a reception hall
  • Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff
Room features
All 530 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • 65-inch flat-screen TVs with premium channels
  • Balconies or patios, mini fridges, and on-request microwaves

Languages

Chinese (Mandarin), English, French, German, Hebrew, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 30 per night; includes in/out privileges)
  • Secured valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Agave Sunset
  • Citrus Market and Cafe
  • Lantana
  • Roadrunner Cafe

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 36-hole golf course
  • 9 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Golf
  • Golf driving range
  • Lazy river
  • Pilates classes
  • Sauna
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Fenced pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (88,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Lobby is under Renovation from Sep. 5th - Dec. 31st]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 175 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 35.00 per person
  • Secured self parking fee: USD 30.00 per night (in/out privileges)
  • Secured valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per week
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Indian Wells
Hyatt Indian Wells Resort
Hyatt Regency Indian Wells
Hyatt Regency Indian Wells Resort
Hyatt Regency Resort Indian Wells
Hyatt Resort Indian Wells
Indian Wells Hyatt
Indian Wells Hyatt Regency
Indian Wells Hyatt Resort
Indian Wells Resort Hyatt
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Regency Indian Wells Resort Spa

Frequently asked questions

Does Grand Hyatt Indian Wells Resort & Villas have a pool?

Yes, this property has 9 outdoor pools. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Grand Hyatt Indian Wells Resort & Villas?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Indian Wells Resort & Villas on Dec 18, 2024 start from P 15,851.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Indian Wells Resort & Villas pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 175 per pet, per week. Service animals are exempt from fees.

How much is parking at Grand Hyatt Indian Wells Resort & Villas?

Self parking is available for USD 30.00 per night. Valet parking is available for USD 35 per night.

What time is check-in at Grand Hyatt Indian Wells Resort & Villas?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Indian Wells Resort & Villas?

Check-out is at 11 AM.

Where is Grand Hyatt Indian Wells Resort & Villas located?

This family-friendly Indian Wells hotel is located in the suburbs, within 3 mi (5 km) of Indian Wells Golf Resort, Indian Wells Tennis Garden and El Paseo Shopping District. Living Desert Zoo and Gardens and Acrisure Arena are also within 9 mi (15 km).

Grand Hyatt Indian Wells Resort & Villas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1019 reviews" "
Rating 8 - Good. 219 out of 1019 reviews" "
Rating 6 - Okay. 109 out of 1019 reviews" "
Rating 4 - Poor. 56 out of 1019 reviews" "
Rating 2 - Terrible. 41 out of 1019 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeaness

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend staying at Grand Hyatt Indian Wells Resort and Villas to anyone looking for a luxurious stay and enjoyable vacation!
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the pools were the best part. We just stayed in November and the weather was a little chilly and the best part is that the pools were heated so we were still able to get in them. Will come back for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to get everything about vacation
Stayed 4 nights in Nov 2024

10/10 Excellent

Lusine, Van Nuys

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were beautiful and the pool areas were spectacular with clean bathrooms. Everything was beautiful! My only suggestion was for the front desk to have some knowledge of the area just for simple activity suggestions. Your hotel and grounds are perfection! Thank you
Stayed 4 nights in Nov 2024

8/10 Good

Niki

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good amenities with pools
Stayed 3 nights in Nov 2024

4/10 Poor

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a night and wouldn’t return. We arrived to find a dirty room with crumbs, stains, and old food left in the fridge. Pools were freezing cold due to the heater being broken. Multiple guest were complaining about this. When asking for an hour extended checkout we denied and then put on a 30 minute long hold only to be told that it would not be possible since we weren’t a Hyatt member. Very disappointing stay.
Stayed 1 night in Nov 2024

8/10 Good

Sharandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Limited food choices for children on the kids menu. The pizza van is only open friday and Saturday, then on friday it closed early and Saturday we checked out so didnt get to try the menu. Also, they didnt accept cash to clear our room charge.
Stayed 7 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Sungwol

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Joey, san diego

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with the kids The weather was beautiful plenty of options for the kids like a lazy river and slides.. The rooms were nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools
Stayed 2 nights in Aug 2024

8/10 Good

GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor landscaping. The adult pool is lovely and relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent visit here.The staff was very professional and the property was very clean. I didn’t see any trash lying around anywhere. I would definitely revisit in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Recently renovated property. Great for families.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Updated and safe.
Stayed 2 nights in Oct 2024

6/10 Okay

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our second time visiting. The great thing is that the construction is done and the breakfast area is back in its original location and not in the ball room anymore. We had suite and unfortunately one of the double showers did not work, the one hard to operate and the toilet did not flush. That is pretty frustrating. We called them and they took caare of it. But since we only stayed one night we really did not benefit from it, hopefully the next guests will. No discount, no points nothing offered for this inconvenience. Breakfast was ok , coffee way to week. Given that this was a one night -thousand dollar with all fees and parking I gave this a bit so great rating. Slides and pool are great though.
Stayed 1 night in Oct 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful and clean. The staff provides excellent service and are very knowledgeable and friendly. Five stars would recommend to anyone.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Stayed 2 nights in Aug 2024

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super awesome and soooo fun!
Stayed 1 night in Aug 2024

10/10 Excellent

Therese Adelle Victoria, Monterey Park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved and enjoyed our stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria, Monterey Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying here and def not the last
Stayed 2 nights in Jun 2024

10/10 Excellent

VACHE

Stayed 2 nights in Aug 2024