Otway Hotels

"We visited 3 days as a family of 4 and never did they replace the towels, empty trash nor straighten beds. We had to ask for extra coffee for the morning (staff politely supplied) and the coffee machine in the breakfast area did not have regular coffee, just decaf. The room smelled musty and the wall air conditioner was not very cooling."

"Perfect for our over night stay"

"Clean friendly staff pool was great good breakfast "

"The couple (I believe they are a couple) who own this place are incredible. So, nice, so accommodating, such a lovely couple of people. However, I do need to be honest. The place was not great. * Let me preface and say that I am not a high maintenance person, if there are scuffs, dents and dings in places - I don't care, that's normal. But, I do need to point out that the sheets reeked of cigarette smoke. It got so bad at the end of the night when I laid my head on the pillow that I needed to spray my perfume on them pretty heavily just to be able to sleep. There were a couple of dead bug bodies smooshed to the wall, where you could tell someone smashed them and just left them and no one cleaned them up. There was a booger on the wall next to the bed and that was pretty obvious to the naked eye if you were looking. The hair dryer, and the soap dispensers were covered in dust. The water pressure in the tub was so/so - it would be normal for five minutes then shoot out at high speed and be super loud then go back to normal. The air conditioner worked well but it was a little loud and annoying at time, but after a while, I was able to ignore it. And, lastly there was a security light right outside my room, which I get is needed, and I don't wish anyone to fall or not be able to see outside, but I think if they're going to keep it in that location then they should invest in better curtains/ blinds, because the light was extremely visible at night. "

"Great stay staff was great!"