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Best Western Plus Ottawa City Centre

3.0 star property
Relax by the lobby fireplace or enjoy an invigorating workout. Stay connected while taking in all that Civic Hospital has to offer.

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Reception
Lobby
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool
In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
The current price is P4,555
P5,405 total
includes taxes & fees
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Room, 1 King Bed, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Studio Room, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property - evening/night

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  • Breakfast included
  • Free WiFi
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9.4 out of 10, Exceptional, 7,197 reviews
The price is P5,560
P6,597 total
includes taxes & fees
Feb 10 - Feb 11
The Business Inn
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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Rideau Canal - 5 min drive
  • Carleton University - 6 min drive
  • Canadian War Museum - 7 min drive
  • Parliament Hill - 7 min drive

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near Rideau Canal
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Bathrooms with showers and shower/tub combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from July 01 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 10 to June 23.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on Feb 17, 2025 start from P 4,555.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Check-out is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is within 2 mi (3 km) of Ottawa Hospital Civic Campus, Commissioners Park, and Canada Agriculture and Food Museum. Dominion Arboretum and Rideau Canal are also within 3 mi (5 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1009 reviews
Rating 8 - Good. 310 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 40 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that the doors were locked when I arrived for check-in at 9pm. I stood at the door waiting to and waiting to be allowed in. At this same time my daughter was snug inside going through the process of being checked in to our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly because it’s close to my son’s place and the staff there are so friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Wright, Renfrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay at the hotel because it was the only one close to the hospital where I had to visit a patient. I found the room clean and convenient and the food was excellent.
Stayed 1 night in Jan 2025

8/10 Good

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nice people at desk Our room was beside a staircase door which was a bit annoying early in the mornings though Next time will choose a different room but the facility was nice and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite friendly and helpful. The room was comfortable and quiet. There were all the amenities that we required. I would return another time.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and nice and close to the highway
Stayed 2 nights in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in Jan 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michele, Toronto

Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Nelson

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious room. Easy and efficient check in and out. Very good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Feng, Thornhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice staff. Easy access to highway and dowbtown. comfortable bed and good shower condition.
Stayed 1 night in Jan 2025

4/10 Poor

Hannah

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine for a cheap sleep. It wasn’t very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Centrally located in Ottawa. Good parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed a quiet clean place to spend a night
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Alexandra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
There were 2 large centipedes on the walls of our room. Also since when do the check in people ask for names of everyone in the room? Felt very weird.
Stayed 1 night in Dec 2024