8/10 Good
Hisham
Traveled with partner
Dec 21, 2024
Liked: Cleanliness, staff & service
We had a western room for December (final week of early season). It was cold. No idea whether it was just my room or the central air-conditioning/heater is down. The in-room heater was not sufficient to warm the room. Asked for different room but they said they are full booked. Booked this property in July, so I was rather disappointed to be given such room. Front counter gave us a portable heater. That did the work but that thing was constantly in the middle of the room so that we don’t sleep cold.
The onsen toilet is yucks. It reeks of urine smell. It’s horrible. And no slippers provided for the toilet….whenever I step into the toilet, it feels like I am stepping on pee stain then I walk all around the changing room. The hotel need to clean the toilet hourly or if not allow the patrons to wear slippers in the changing room. Oh and they don’t provide housekeeping daily. It’s every 3 days.
The plus point is, this hotel is near amenities and food. Less than 10mins walk to seicomart and other food options.
Hisham
Stayed 7 nights in Dec 2024