4/10 Poor
Melodie
Business traveler
Nov 21, 2024
Disliked: Cleanliness, staff & service
I wasn't planning to write a review, but the manager’s response to my issue has left me concerned for future guests. After staying one night, I woke up with 8 bites that worsened throughout the day, showing a distinct bed bug pattern. I informed the hotel manager, but they were in complete denial about the possibility of bed bugs and didn’t seem interested in investigating further. I also mentioned seeing another recent (October) review that confirmed my suspicions. My practitioner also confirmed it was likely bed bug bites due to the pattern and grouping of bites, as I developed an allergic reaction. My bites are still healing from last week. It’s troubling that the hotel didn’t take my concerns seriously, and I would urge future guests to be cautious. This is a of mid November, 2024
Melodie
Stayed 1 night in Nov 2024