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Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

Choose dates to view prices

Photo gallery for Best Western Colonel Butler Inn

Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Reception
Front of property - evening/night
Sports bar
Located in Old Town Historic District, Best Western Colonel Butler Inn offers a charming stay with free continental breakfast and an on-site restaurant. Enjoy the outdoor terrace, unwind at the bar or get active at the gym. With helpful staff and express check-out options available, this hotel is perfect for those looking to explore Shaw Festival Theatre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
The current price is P5,512
P6,478 total
includes taxes & fees
Feb 20 - Feb 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

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Feb 19 - Feb 20
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About the neighborhood

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • Niagara-on-the-Lake Golf Club - 18 min walk
  • Jackson-Triggs Winery - 18 min walk
  • Fort Mississauga - 18 min walk
  • Shaw Festival Theatre - 3 min drive
  • Peller Estates Winery - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬18 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬11 min walk

About this property

Best Western Colonel Butler Inn

Hotel near Lake Ontario
Close to Shaw Festival Theatre, Best Western Colonel Butler Inn provides free continental breakfast, a terrace, and a bar. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner, and light fare. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, express check-out, and wedding services
  • A computer station, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Best Western Colonel Butler Inn have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, travel cribs, and coffee/tea makers

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on Feb 20, 2025 start from P 5,512.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Colonel Butler Inn?

Self parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Check-out is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge and Lake Ontario. Museum of the Paranormal and Royal George Theatre are also within 1 mi (2 km).

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a quiet area of town. The room was very clean, and the beds were comfortable. The breakfast area was well stocked with various food options, and the breakfast attendant was friendly. Check in and out were very easy processes. It was a very good experience overall, and I’d stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained, in a good area and staff were very helpful with requests. All at a reasonable price.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to Niagara on the Lake. Very quiet, clean rooms. Good breakfast. Good firm mattress and lots of towels. It snowed night before and they didn’t clear the snow in the parking lot. Also, we tried to checkin an hour before the allowed time. Receptionist said room was ready however we would have to pay $40 extra for that small amount of time. We waited outside for a hour a came back. Otherwise everything else was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place!
Stayed 1 night in Jan 2025

8/10 Good

Doug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very dated hotel, but this was my second time staying here, so no real complaints. Breakfast is very good. The fitness room could use some updates, but it's better than nothing. Rooms are comfortable. There is no elevator and you need a step ladder to get into and out of the shower, so just be forewarned.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Sarife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always great experience!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mansi Niranjan, Pottstown

Traveled with group
Liked: Cleanliness, amenities
Staff was great. Breakfast was very good.
Stayed 2 nights in Dec 2024

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, amenities
Very friendly staff. Rooms are clean and nicely appointed. Great experience for a good price!
Stayed 1 night in Dec 2024

10/10 Excellent

Rubina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

8/10 Good

Celia

Traveled with family
Liked: Cleanliness
The hotel room that I booked is clean & the location is closed to Niagara-on-the-lake. The check-in service is fast & the staff is polite. Thus, overall this is a good hotel.
Stayed 1 night in Dec 2024

8/10 Good

Shevonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, very quiet and peaceful area as well. only a few minutes to drive into town
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properry
Stayed 1 night in Dec 2024

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we think needs looking at is the comfort of the sofa bed. It’s incredibly uncomfortable and had to take extra bedding to make it a little better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
W e had a great time at this quaint, friendly place.
Stayed 1 night in Dec 2024

10/10 Excellent

michelle

Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Stayed 1 night in Nov 2024

8/10 Good

kathy

Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and price. Exceptionally clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed linens especially comforter Nice hot shower Good coffee in breakfast room
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in NOTL. Close to things but far enough away that you can avoid all the crowds when the festival is on. The staff are very friendly and address any issues immediately. The hotel is small and comfortable. I'm a repeat customer and really enjoy being able to stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and staff
Stayed 4 nights in Dec 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here. The staff are friendly and helpful, the hotel is clean but older and the breakfast is adequate to good if you are lucky enough to hit a day there are warm croissants out of the oven. Downtown NOTL is a little too far to walk comfortably but very close by car. Overall I would give a 3.5 rating because the beds were double and we were not able to get a shuttle at dinner because it is shared with other hotels. We were not as happy with our stay this time and likely won’t return next year for our annual sister get away.
Stayed 1 night in Nov 2024