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The Chelsean New York

2.5 star property
Hotel with a 24-hour front desk, a short walk to 5th Avenue

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Chelsean New York

City view
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Food and drink
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
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Room options

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includes taxes & fees
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About the neighborhood

Map
160 W 25th St, New York, NY, 10001

What's nearby

  • Madison Square Garden - 9 min walk
  • Empire State Building - 14 min walk
  • Times Square - 16 min walk
  • Broadway - 17 min walk
  • Grand Central Terminal - 5 min drive

Getting around

  • 23 St. Station (7th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬1 min walk
  • ‪Smithfield Hall - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Barcade - ‬3 min walk
  • ‪Just Salad - ‬2 min walk

About this property

The Chelsean New York

Hotel near 5th Avenue
A short walk from Madison Square Garden and Macy's, The Chelsean New York provides a restaurant and more. Stay connected with free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out, and luggage storage
  • Smoke-free premises, an elevator, and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 158 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Offsite parking available (USD 50 per day)
  • Valet parking on site (USD 68 per day)

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day
  • Nearby parking fee: USD 50 per day (1969 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Chelsea Manhattan
Four Points Sheraton Chelsea Manhattan
Four Points Sheraton Hotel Chelsea Manhattan
Four Points Sheraton Manhattan Chelsea
Sheraton Chelsea Manhattan
Four Points Sheraton Manhattan Chelsea Hotel
The Chelsean New York Hotel
The Chelsean New York New York
The Chelsean New York Hotel New York
Four Points by Sheraton Manhattan Chelsea

Frequently asked questions

Is The Chelsean New York pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Chelsean New York?

Valet parking is available for USD 68 per day.

What time is check-in at The Chelsean New York?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chelsean New York?

Check-out is at noon.

Where is The Chelsean New York located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Hotel, 5th Avenue, and Madison Square Garden. Empire State Building and Macy's are also within 15 minutes. 23 St. Station (7th Av.) and 28 St. Station (7th Av.) are within a 5-minute walk.

The Chelsean New York Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 87 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Diana, bonita springs

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Older building, older furniture. Friendly staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Molly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness wasn't what it should have been. Don't look at the mattresses! Very small, but expected for the city. Fairly conveniently located. No mini fridge or microwave.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Mary

Traveled with family
Family in NYC
This hotel used to be a Sheraton and we’d stayed before and thought it was good value for the money. This trip we were fairly disappointed. The hotel is in desperate need of renovations, and our room was supposed to have a refrigerator and did not. I called the front desk and they said they would send one up. 3 hours later no one had come so my husband went to the desk. They had no record of a request! We did finally get the refrigerator though. Just overall meh and probably won’t stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Harmony

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bennie and the rest of the staff are excellent! The front desk was very hospitable and accommodating to all our requests. I was very pleased. I would highly recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was...fine
Hotel staff was friendly, accommodating, and prompt. The hotel itself is outdated, semi-under renovation and the room itself was in rough shape. Dust and dirt all along the corners/furniture, cracked tiles and dislodged showerhead in the bathroom, peeling wallpaper, very stained pillows, hair in the bed and shower. Understood this is a budget hotel, but repairs and cleanliness are clearly not a high priority.
Stayed 3 nights in Mar 2024

2/10 Terrible

Dennis

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Yaisel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay!!!
Stayed 3 nights in Jan 2024

6/10 Okay

Constantine

Traveled with family
Disliked: Property conditions & facilities
Outdated, lobby is hideous, room was tolerable, but very outdated. Problems at check in - their operating system was down.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jadalis

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it has multiple subway stations nearby and that the property was clean and easy to navigate!
Stayed 3 nights in Mar 2024

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in walking distance to Times Square. I’ll always stay here when I visit New York
Stayed 5 nights in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

4/10 Poor

Jessica

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Amr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

2/10 Terrible

Anujeet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not clean. The proximity to a very loud club made the stay very uncomfortable for a family, let alone the noise we could hear all the way on the 14th floor. The lighting of the room was poor and the heating system did not work very well either.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a quick weekend trip to NYC. Staff was courteous and helpful.
Stayed 3 nights in Jan 2024

6/10 Okay

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
I have no major complaints about this place. Staff was great, and very accommodating. As far as New York goes it was decently quiet. I would stay here again.
Stayed 7 nights in Feb 2024

8/10 Good

LaToya

Liked: Cleanliness, staff & service
Staff was very nice and professional
Stayed 3 nights in Feb 2024

6/10 Okay

Rachelis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bien excepto las camas pues había llamado para confirmar que fueran queen y las que me dieron eran full Size y había escogido este hotel aunque me salía en $400 más porque las camas eran más grande y no fue así como habían dicho
Stayed 6 nights in Feb 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Abigail

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay here and me and my partner absolutely love it ! It will always be our go too spot !
Stayed 2 nights in Feb 2024

10/10 Excellent

Annakaren

Stayed 5 nights in Jan 2024

10/10 Excellent

Brian

Business traveler
Liked: Amenities
It was nice
Stayed 1 night in Jan 2024

8/10 Good

Stacie

Disliked: Property conditions & facilities
The bathrooms could have been cleaner upon arrival. There was orange shampoo in the tub. The situation was rectified. The lady at the front desk with the west Indian accent needs hospitality training.
Stayed 1 night in Feb 2024