Bienville House

3.5 star property
Historic New Orleans hotel in French Quarter with a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bienville House

Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Front of property
Breakfast area
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool
The price is P 5,701
Price available on 11/03/2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Superior King Salon

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

SunDeck Double

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Down duvet
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Ernest N. Morial Convention Center - 16 min walk

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic boutique hotel near Canal Street
A short walk from Jackson Square and Caesars New Orleans Casino, Bienville House provides dry cleaning/laundry services, a bar, and a gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and express check-in
  • Multilingual staff, a 24-hour front desk, and free newspapers
  • Smoke-free premises, meeting rooms, and an elevator
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 83 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Frette Italian sheets and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.59 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.59 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Bienville House?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Bienville House on Nov 3, 2024 start from P 5,700.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking at Bienville House?

Valet parking is available for USD 49.59 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Check-out is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Caesars New Orleans Casino and Mississippi River are also within 10 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1032 reviews" "
Rating 8 - Good. 194 out of 1032 reviews" "
Rating 6 - Okay. 65 out of 1032 reviews" "
Rating 4 - Poor. 27 out of 1032 reviews" "
Rating 2 - Terrible. 16 out of 1032 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Good Hotel for the price. Friendly staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Candance, Houston

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Wonderful ladies in the morning. Mailane was despicable. I have always loved Bienville House. Stayed there many times before the renovation. Sadly, I will not return. There are far too many options in this wonderful city to tolerate the treatment I received from Mailane.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness
This is an old hotel. The floors are wavy, posing a safety hazard. There was mold on the balcony door, another safety hazard. The staff was a bit gruff when checking in.
Stayed 2 nights in Oct 2024

8/10 Good

deede

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Rooms were clean with a lot of space ! The thermostat wasn’t working but other than that everything was nice
Stayed 3 nights in Oct 2024

6/10 Okay

Kathryn

Traveled with partner
Disliked: Amenities
It’s older and there are hidden fees. The pool area is nice though.
Stayed 1 night in Aug 2024

8/10 Good

Donna

Liked: Staff & service, amenities
Day staffing, especially Cynthia was extremely nice. Night lady was not too nice. Property is located in great walking distance. Old and needs a good upgrade. This is an historic property and it is beautiful, however it could use the carpeting replaced in halls, pool was not cleaned, you can use the pool at the other property, that would have been nice, I would old have liked to use the pool where I am.,the Tiki bar is also a good option as the location. Have stayed at this beautiful place before with my mother. Would like to stay again. We Hank you for all the morning staffing that assisted and always made you feel welcome in our his great city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon, Eau Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Clean and comfortable room. Excellent location. Will stay again!! Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

CHRIS

Liked: Amenities
The front desk manager Cynthia was amazingly hospitable and helpful.
Stayed 5 nights in Oct 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service
The staff and location were very good. The room have been updated but other fixtures are a bit older. There was a lot of noise from room above and from the hallway. But overall we really enjoyed our time.
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall, a great stay at a wonderful property. The only flaws were the housekeeping department. We did not have towels on the last two days of our stay and had trouble finding a housekeeper to give us any. Exceptional staff were the Bellman, his name is Karlton and the Agent, her name is Cynthia. They went above and beyond to help us and made the stay nearly perfect.
Stayed 7 nights in Oct 2024

8/10 Good

N. Fleetwood

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Oct 2024

4/10 Poor

Mia

Traveled with family
Disliked: Staff & service
Said breakfast was available it wasnt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor John

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent ! Room cleaned every day - Had a room without window however it was fine !
Stayed 4 nights in Oct 2024

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay its walkable to everywhere in the quarter and just cross over to canal street if you want to catch a trolley or hang out to downtown. Also if you want to sleep you can because you wont hear the drunkies on off burbon street or much elsre but yet walk back to the hotel in whatever condition you're in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The room … very clean… and the area walkable to various attractions
Stayed 4 nights in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located within walking distance to the main hot spots.
Stayed 3 nights in Oct 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Due to a late reservation I didn't get my room of choice, but had to be on the sundeck, which is actually the roof. Trust when they say check in is 4 pm. Got my room at 4:05 pm My room still wasn't ready but they did find one in my catagory that was. Maybe because I was sitting in front of them for over an hour lol. The property is a little old, again only can speak of Sundeck room, but it was very clean and the daily maid service was ok. If something was missed they quickly provided it. Note my room was 401 which is right off the elevator. The roof is like an X. You may have to walk down a hallway and rooms are around a corner. Kinda scary and dark. Glad my room was where it was. Nice amedities in the room and the bed was comfortable. Advertising an expedia was wrong. No breakfast is available and if it offers a tour credit the hotel doesn't know about it. Not their fault though. The staff were all very nice and helpful. Great location. On Decatur which has the best shopping and most restaurants. Very quiet and close to Streetcars and Canal Street.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel. So everything will not be perfect. I will absolutely come back for 3 reasons: 1. Staff was wonderful. 2. Connected Latitude restaurant and bar were one of our favorite spots. 3. It’s near and convenient to everything! Things to consider: if water pressure or perfect quiet are needs for you, this might not be your place. The building is old and pipes are old so water was difficult to rains and lather. Just take a longer shower. Walls were very thin and we could hear our neighbors conversations and even snoring. White noise YouTube playing overnight solved that.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeremy, Windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine friendly staff. The location is perfect. Short walk to casino Jackson Square and Bourbon street. Also comfortable soft beds.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Jiuzhen

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Oct 2024

8/10 Good

Shonquisha

Stayed 4 nights in Sep 2024

10/10 Excellent

Quanterra

Stayed 1 night in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024