Naut Aran hotel rooms a the Santos

"After a days skiing my husband ran a bath, got in and pressed the button for bubbles. Lumps of black scum poured out - he leapt out. told reception who said someone would come. left water in bath to show them. day 2. Nice cleaner emptied bath, husband ran bath in evening. more lumps of black scum. Took photo and told reception. this happened for 6 days. photo is of scum after 6 days of running bubbles. on checking out told hotel not happy - they said they would investigate and let us know. NOTHING has happened. "

"Excellent localisation"

"We did not stay at the Royal Tanau as it was closing for season end, but we were relocated to the Eurostar La Pleta, which was amazing overall. Very nice service, every detail very well looked after. Smooth van service to the ski lift"

"Very convenient for skiing at Barqueira Beret."

"Hotel is in excellent condition and have great rooms. However, we were not satisfied with the overall service level at the Hotel. First we were not able to get a table in the main restaurant for dinner despite attempting to book several days in advance, this meant we were stuck with the buffet/ala carte option in the other restaurant. From the looks of it, it seems fine, however the taste was just not there at all in any of the dishes. The fish for main courses was way undercooked, and the meats were very cheap cuts and far from tender. In addition the level of service in regards to the ski lockers was undesirable and cost us a lot of time."