See all properties

Hotel Val De Neu

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Val De Neu

Reception
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Front of property
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service
The price is P9,966
P11,373 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Royal Suite, 3 adults

Premium bedding, minibar, in-room safe, desk

Royal Suite, 3 adults

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 adults and 2 children

Premium bedding, minibar, in-room safe, desk

Suite, 2 adults and 2 children

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 3 adults

Premium bedding, minibar, in-room safe, desk

Suite, 3 adults

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Suite, 3 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Royal Suite, 3 adults and 1 child

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Suite, 2 adults and 1 child

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite, 2 adults and 2 children

Premium bedding, minibar, in-room safe, desk

Royal Suite, 2 adults and 2 children

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Suite, 4 adults

Premium bedding, minibar, in-room safe, desk

Royal Suite, 4 adults

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 3 adults

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 adults

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 2 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 2 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite, 2 adults and 2 children

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 adults and 2 children

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 3 adults

Premium bedding, minibar, in-room safe, desk

Junior Suite, 3 adults

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Royal Suite, 2 adults and 1 child

Premium bedding, minibar, in-room safe, desk

Royal Suite, 2 adults and 1 child

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Interior entrance
Hotel MIM Baqueira Luxury & SPA
Spa
Free WiFi
Restaurant
Gym
8.4 out of 10, Very Good, (107)
The price is P9,548
P10,666 total
includes taxes & fees
Dec 3 - Dec 4
Hotel MIM Baqueira Luxury & SPA
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle de Perimetrau, s/n, Naut Aran, Lleida, 25598

What's nearby

  • Pla de Baqueira - 1 min walk - 0.0 km
  • Baqueira Beret Ski Resort - 7 min walk - 0.6 km
  • Montgarri Outdoor - 3 min drive - 2.1 km
  • Via ferrada Poi d'Unha - 7 min drive - 5.1 km
  • Aigüestortes i Estany de Sant Maurici National Park - 49 min drive - 44.2 km

Getting around

  • Blagnac Airport (TLS) - 146 min drive

Restaurants

  • ‪Restaurant Rufus - ‬7 min drive
  • ‪Ticolet - ‬7 min walk
  • ‪Unhola - ‬9 min drive
  • ‪Cap del Port - ‬10 min drive
  • ‪Era Caseta des Deth Mestre - ‬5 min drive

About this property

Hotel Val De Neu

Luxury family-friendly hotel near Baqueira Beret Ski Resort
At Hotel Val De Neu, you can look forward to a terrace, a coffee shop/cafe, and a playground. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a body treatment, a manicure/pedicure, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Pilates classes and fitness classes are offered at the 24-hour health club; Hotel Val De Neu also has a library, dry cleaning/laundry services, and a bar. In addition to a free kid's club and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff, and an elevator
  • A front-desk safe, luggage storage, and meeting rooms
Room features
All 120 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Catalan, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 26 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafeteria Bistro
  • La Nonna
  • Restaurante El Bosque
  • Restaurante La Fondue

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 5 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 240 per vehicle (one way)
  • Self parking fee: EUR 26 per night (in/out privileges)
  • Facilities fee: EUR 40 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Val De Neu
Hotel Val De Neu Naut Aran
Val De Neu Naut Aran
Hotel Val Neu Naut Aran
Hotel Val Neu
Val Neu Naut Aran
Hotel Val De Neu Hotel
Hotel Val De Neu Naut Aran
Hotel Val De Neu Hotel Naut Aran

Frequently asked questions

Does Hotel Val De Neu have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Hotel Val De Neu?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Val De Neu on Dec 3, 2024 start from P 9,966.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Val De Neu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Val De Neu?

Self parking is available for EUR 26 per night.

What time is check-in at Hotel Val De Neu?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Val De Neu?

Check-out is at noon.

Does Hotel Val De Neu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 240 per vehicle applies.

Where is Hotel Val De Neu located?

Located in the mountains, this ski-in/ski-out hotel in Naut Aran is within a 10-minute walk of Pla de Baqueira and Baqueira Beret Ski Resort and close to winter sports such as cross-country skiing and skiing lessons. Montgarri Outdoor and PyrenMuseu are also within 3 mi (5 km).

Hotel Val De Neu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. On par with 5 star ski hotels of haut savoie or chamonix. Very easy access to the ski lifts. A bit pricey but worths it
Stayed 4 nights in Mar 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just amazing and I am not giving it the top rating because of one simple thing: the wifi service is so so bad. And is a pity because the hotel is amazing, the team staff is the best in Baqueira and probably one of the best in Spain. But the internet speed is SO bad.
Stayed 5 nights in Feb 2023

10/10 Excellent

omar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Ski in and out Wonderful mountain!! Can not get better
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel is just amazing. Super friendly and great service. Areas of improvement if you come with family but you still need to work: internet is SO bad. I knew from other reviews but really for me this is a no go in the future not because I don't like it (I loved it) but because I need to be able to have a Conference Call and is impossible. Period.
Stayed 5 nights in Jan 2022

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Val de Neu - In General Very Good
Second stay at this hotel - Reception staff, concierge/parking staff/ cleaners, all very polite and professional. Pros - very clean, modern, great location as only a short walk to gondola, nice spa, comfy beds Cons - restaurant food nice but not exceptional and expensive.. only two lifts which means a long wait at peak times..some staff at breakfast indifferent, I couldn’t seem to order from the egg menu without them getting it wrong! Then I would have to wait again whilst order was corrected and then eat in my own as family finished.
Stayed 4 nights in Feb 2020

10/10 Excellent

JK, Paris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ski piste and facilities. Hotel helped to arrange everything to make it a wonderful experience
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cosy hotel with plenty of amenities and excellent location. Spa was a bit expensive. Breakfast great !
Stayed 7 nights in Feb 2019

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a 5 Star experience. Disappointed
What a let down. This was DEFINITELY NOT a 5 Star hotel. The service attitude was not the best. After traveling through Spain for three weeks and staying in 5 star hotels, this was the most expensive property we stayed at and also the most disappointing. While the decor is very nice, the standard rooms were no better than a Disney area motel. The main lounge called “The Bistro”, was very nicely decorated, but regrettably there was nowhere in the hotel where you could have a drink with a decent view of the magnificent mountains. Prices were absurdly INSANELY expensive. I was charged €18 for two simple hot teas, with cheap paper tea bags. Ridiculous. When had to sign and leave a deposit to borrow an adapter plug. Imagine that! At a 5 star hotel. Shocking! The area was nice but our stay at THIS hotel dampened our enthusiasm.
Stayed 3 nights in Jan 2019

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice experience at Hotel Val De Neu!
A very nice experience: the hotel was very good; staff very attentive, professional, and service oriented; good restaurants, and overall ambience. The room was a bit small, and did not face the mountain, so the view was just ok. We look forward to going back again sometime!
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service + Breakfast!
The service was especially good in this hotel. They took the stuff from the car onto the ski closet for us! Also, one of the best hotel breakfast that I've had!

10/10 Excellent

ana, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and exquisite family hotel for ski holidays
Every detail has been well thought through from the welcome drink to the kids club. The personnel is so friendly and diligent you really feel at home. The food is top class and the rooms calm and elegant. The assistance at the guardskis is such a treat when you go with children. We will be back and would like to congratulate all for such a well run hotel. Thank you!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family skiing
Great hotel and resort for family skiing very good value compared to rest of Europe. Highly recommend

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVELY HOTEL
All the hotel staff are extremely helpful and polite and always smiling! The room was kept very clean, with a little cake/choc and bottle of water brought to your room every evening. Our only disappointment was there was a lot of children in the hotel during our stay making it very noisy with them playing in the lifts, running up and down corridors, and playing outside room doors.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stein, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and fantastic skiing.
Fantastic hotel! Spacious luxury rooms in the junior suite, perfect for a family of four. Lovely "Cafeteria" for relaxing after skiing and ok food. On the negative side the pool for the kids is super small, even though it looks ok in the picture. We will go back. The slopes of Baqueira are great, and the snow conditions was impressive given the amount of artificial snow. NO reason to go to the French or Austrian alps with this so close by.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel review
This hotel is fine. It has nice furnishings and common spaces. It is close to the gondola and ski lockers are available for guests. Also, the staff is generally friendly and helpful. There are two shortcomings. First, the cleaning staff does a somewhat cursory job (e.g., sometimes not replacing products that have run out). Second, and more important, access to the jacuzzi and spa costs €25 per person for 90 minutes. The information about the hotel on Expedia is misleading in this regard. Based on that information (and our experience staying in other ski hotels), we expected that we would be able to use the jacuzzi as part of our room reservation. But as it turns out, guests are not allowed to access the jacuzzi or any spa facilities without paying the additional fee. This was very disappointing for a five star hotel.

10/10 Excellent

Verónica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal de 10. Hotel muy limpio y precioso
Stayed 4 nights in Mar 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023