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Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

4.5 star property
Experience blissful relaxation amidst beautiful beaches and crystal-clear waters. Indulge in gourmet-free dining, rejuvenate with spa treatments.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

Exterior
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Boating
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 26 of 26 rooms

West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

East Bay Beachfront Swim-up Butler Suite (BSUP)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Jetted bathtub
  • Beach view
  • Sleeps 2
  • 1 King Bed

East Bay Premium (PE)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

East Bay Poolside Walkout Club Level Room (PC)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Zen Garden Room (HH)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Grande Luxe (OB)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Premium (LO)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Rainfall showerhead
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Beachfront Butler Suite (BP)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Luxury (GL)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Beachfront Club Level Room (BC)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Beach view
  • Sleeps 2
  • 1 King Bed

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Zen Garden Room (GV)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

East Bay Zen Garden Walkout Club Level Room (WC)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

Island Village Honeymoon Luxury Villa Room (LVR)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Oceanview Club Level Room (HC)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Oceanview Club Level Suite (JS)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Club Level Oversized Junior Suite (HG)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

West Bay Oceanview Penthouse Club Level Suite (PJS)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
West Bay Street, Cable Beach, Nassau, New Providence, 13005

What's nearby

  • Cable Beach - 5 min walk
  • The Current Baha Mar Gallery and Art Center - 3 min drive
  • Saunders Beach - 5 min drive
  • Unicorn Village Resort - 7 min drive
  • Junkanoo Beach - 10 min drive

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 9 min drive

Restaurants

  • ‪Café Madeleine - ‬3 min drive
  • ‪Baha Bay Beach Club - ‬18 min walk
  • ‪Marcus at Baha Mar Fish+Chop House - ‬18 min walk
  • ‪Out Island Bar - ‬4 min drive
  • ‪Monkey Bar - ‬3 min drive

About this property

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

All-inclusive eco-certified property near Cable Beach
Consider a stay at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only and take advantage of a free roundtrip airport shuttle, a swim-up bar, and a beach bar. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a body treatment, a body scrub, or a facial at Red Lane Spa, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Fitness classes are offered at the gym; other things to do include beach volleyball, rowing/canoeing, and kayaking. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, 2 outdoor tennis courts, and a ballroom
  • Wedding services, multilingual staff, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 404 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 8 bars/lounges
  • A beach bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aralia House
  • Butch's Island Chop House
  • Kimonos Restaurant
  • La Plume
  • Tesoro

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Piano
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa tub

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property caters to couples.

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Bahamian
Sandals Resort Royal Bahamian
Sandals Royal Bahamian
Sandals Royal Bahamian Nassau
Sandals Royal Bahamian All Inclusive Resort Nassau
Sandals Royal Bahamian All Inclusive Resort
Sandals Royal Bahamian All Inclusive Resort Couples Nassau
Sandals Royal Bahamian Couples
Sandals Royal Bahamian All Inclusive Resort Couples
Sandals Royal Bahamian All Inclusive Couples Nassau
Sandals Royal Bahamian All Inclusive Couples
Sandals Royal Bahamian All Inclusive Resort Couples Only
dals Royal Bahamian Inclusive
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Nassau

Frequently asked questions

Does Sandals Royal Bahamian - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 7 outdoor pools.

Is Sandals Royal Bahamian - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Self parking is free at this property.

What time is check-in at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Check-out is at 11 AM.

Does Sandals Royal Bahamian - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Sandals Royal Bahamian - ALL INCLUSIVE Couples Only located?

Nestled on the beach, this Cable Beach property is within a 10-minute walk of Lucayan Archipelago and Cable Beach. Lake Cunningham and Baha Bay Water Park are also within 1 mi (2 km).

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 342 out of 767 reviews" "
Rating 8 - Good. 223 out of 767 reviews" "
Rating 6 - Okay. 109 out of 767 reviews" "
Rating 4 - Poor. 52 out of 767 reviews" "
Rating 2 - Terrible. 41 out of 767 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
To many pool chairs taken by the butler service and then not being used by the guest, while other guests were left with no chairs to use around the pool.
Stayed 7 nights in Dec 2024

6/10 Okay

Angela

Traveled with partner
Liked: Staff & service, amenities
I just returned from the Sandals in Bahamas. I arrived on Wednesday evening 12/11 and left Monday morning 12/16. Despite the Expedia and Trip Advisor reviews, I still decided to take a chance on this resort, as I’ve always wanted to stay at a Sandals. First off, the private island was the main reason I booked this hotel and it was closed the entire time. This was extremely disheartening. The smell on the 5th floor hallway in the East Bay building was gut wrenching. I took the stairs a few times and saw several (15 to 20) room service plates/trays stacked. This could be causing the cockroach issue. Yes - I saw cockroaches in the Queens Pearl Bar/Restaurant. In addition, pools and jacuzzis were cold and game room was super hot. Overall, my first Sandals experience was disappointing and not what I anticipated to say the least.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wandie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about it. It was clean. The staff was pleasant. It was very close to the airport, which was a plus. Thank you.
Stayed 3 nights in Dec 2024

6/10 Okay

Cedric

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Erika

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
Stayed 3 nights in Dec 2024

6/10 Okay

Hunaidah

Liked: Cleanliness, staff & service
It was ok.
Stayed 4 nights in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The private island is the best! Loved spending the day here.
Stayed 7 nights in Dec 2024

4/10 Poor

Jamie St.

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bassel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great especially the butler
Stayed 5 nights in Dec 2024

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
Stayed 5 nights in Dec 2024

2/10 Terrible

matthew

Traveled with family
The service was horrible, the staff was very rude, never got orders correct, not worth the money . Will never return there again. A lot of other people said the same thing
Stayed 9 nights in Dec 2024

10/10 Excellent

Babu

Traveled with partner
Liked: Amenities
The Resort was great! We had a good time!
Stayed 4 nights in Dec 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the entertainment coming to the property. Would like for the workers to speak a little louder in general.
Stayed 5 nights in Dec 2024

8/10 Good

Tamara Bernier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Carly Madison

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.
Stayed 3 nights in Nov 2024

6/10 Okay

Larry

The restaurant choices were second to none.
Stayed 8 nights in Nov 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to our room on November 24, 2024 8:30 pm. Several things in the room needed repair upon arrival: television, bathroom hot water and shower water. These issues were fixed the next morning.
Stayed 3 nights in Nov 2024

8/10 Good

Bradley Taylor, Saint Petersburg

Stayed 5 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!
Stayed 4 nights in Nov 2024

6/10 Okay

Diane

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia, Spring Hill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
Stayed 4 nights in Nov 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024