4/10 Poor
Charisse
Traveled with family
Oct 22, 2024
Disliked: Cleanliness, amenities
I paid in full for the hotel stay. However, the small studio was not air conditioned. The fan was broken and it was too loud. The bed was so hard and the cushions were so thin that it hurts your back. My sister tried to contact the phone# the lady cleaner gave as well as the phone#online but nobody responded. The faucet was dripping and nobody cleaned our place for the days we stayed there. No proper towels or toiletries. The place has no sofa that we can sit comfortably and the internet was unreliable for it was gone for 1-2 days. The shower has rust. Take this as a constructive criticism to improve your property. I am a real estate owner as well. Pls invest on good linens, drapes,toiletries, towels not just cloth of some sort, etc so you will be recommended. I regretted staying at your place and for me I will call it charge to experience of some sort. Thank you.
Charisse
Stayed 7 nights in Oct 2024